- 扫描 ID：
- 45a7e0b9-85a7-4cb2-8acd-c4b6c230f6ce已完成
- 提交的 URL：
- https://www.royalmail.com/personal/dog-awareness
- 报告完成时间：
链接 · 找到 46 个
从页面中识别出的传出链接
| 链接 | 文本 |
|---|---|
| https://personal.help.royalmail.com/?iid=RM0624_NAV_PERS_PRO_HELP | Help for personalSupport for all your sending needs |
| https://send.royalmail.com/?iid=RM0624_NAV_PERS_QL_SEND | Send an item |
| https://business.help.royalmail.com/?iid=RM0624_NAV_BUS_PRO_HELP | Help for BusinessSupport for all your sending needs |
| https://parcel.royalmail.com/?iid=RM0624_NAV_BUS_QL_SEND | Send an item |
| https://shop.royalmail.com/?iid=RM0624_NAV_SHOP | Stamps& supplies |
| https://shop.royalmail.com/postage-and-packaging?iid=RM0624_NAV_SHOP_POST | Postage and packaging |
| https://shop.royalmail.com/postage-and-packaging/first-and-second-class-stamps?iid=RM0624_NAV_SHOP_POST_1ST | 1st and 2nd Class Stamps |
| https://shop.royalmail.com/postage-and-packaging/international-postage-and-make-up-values?iid=RM0624_NAV_SHOP_POST_INTL | International Postage |
| https://shop.royalmail.com/postage-and-packaging/make-up-values?iid=RM0624_NAV_SHOP_POST_MAKE | Make up Values |
| https://shop.royalmail.com/postage-and-packaging/special-delivery-guaranteed?iid=RM0624_NAV_SHOP_POST_SDG | Special Delivery Guaranteed™ |
JavaScript 变量 · 找到 3 个
在页面窗口对象上加载的全局 JavaScript 变量是在函数外部声明的变量，可以从当前范围内的代码中的任何位置访问
| 名称 | 类型 |
|---|---|
| onbeforetoggle | object |
| documentPictureInPicture | object |
| onscrollend | object |
控制台日志消息 · 找到 8 条
记录到 Web 控制台的消息
| 类型 | 类别 | 记录 |
|---|---|---|
| warning | other |
|
| log | javascript |
|
| log | javascript |
|
| warning | other |
|
| error | network |
|
| error | network |
|
| error | network |
|
| error | network |
|
HTML
页面的原始 HTML 正文
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<meta charset="utf-8">
<meta name="description" content="Protect postal workers: Even the most loveable dogs are territorial so keep them secure to ensure safe and hazard-free deliveries to your doorstep.">
<meta name="keywords" content="Protect postal workers, Responsible Dog Ownership Courses, Blue Cross, Royal Mail,">
<link rel="canonical" href="https://www.royalmail.com/personal/dog-awareness">
<meta name="robots" content="index, follow">
<link rel="image_src" href="https://www.royalmail.com/sites/royalmail.com/files/2024-04/2024_RMG_og_image.jpg">
<meta property="og:type" content="website">
<meta property="og:url" content="https://www.royalmail.com/personal/dog-awareness">
<meta property="og:title" content="Dog awareness │ Royal Mail Group Ltd">
<meta property="og:description" content="Protect postal workers: Even the most loveable dogs are territorial so keep them secure to ensure safe and hazard-free deliveries to your doorstep.">
<meta property="og:image" content="https://www.royalmail.com/sites/royalmail.com/files/2024-04/2024_RMG_og_image.jpg">
<meta name="Generator" content="Drupal 9 (https://www.drupal.org)">
<meta name="MobileOptimized" content="width">
<meta name="HandheldFriendly" content="true">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<link rel="icon" href="/themes/custom/rmlcwr/favicon.ico" type="image/vnd.microsoft.icon">
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<body class="site-personal page-node-flexible-page">
<a href="#main-content" class="visually-hidden focusable">
Skip to main content
</a>
<!-- RML Begin Tealium iQ Sync Integration -->
<script type="text/javascript">
// Tealium JS Fix.
if (typeof(window.s) === "undefined") {
window.s = new Object;
}
var utag_data = {"pageMenuTree":"PER|Personal|Dog Awareness","pageBreadCrumb":"Home|Consumer Dog Awareness","pageType":"Responsive Web","pageLanguage":"en-GB","pageNodeID":"526","pageName":"RM PER >Dog Awareness 526"};
</script>
<script src="https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js"></script>
<!-- End Tealium iQ Sync Integration -->
<div class="dialog-off-canvas-main-canvas rmg-container" data-off-canvas-main-canvas="">
<div class="layout-container rmg-container">
<header role="banner">
<div class="rmgheader">
<div class=" container container-width-fixed clearfix">
<div class="header-content">
<div id="block-sitebranding-2" class="site-logo sitebranding-2 block-system-branding-block">
<div class="">
<a class="site-logo-link" href="/" title="Home" rel="home">
<img src="/themes/custom/rmlcwr/rmg_logo.svg" alt="Home" height="84" width="88px">
</a>
<p class="parent-menu-name ">Personal</p>
</div>
</div>
<div class="primary-menu-background"></div>
<nav role="navigation" aria-labelledby="block-rmgheadermenu-menu" id="block-rmgheadermenu" class="block-primary-nav rmgheadermenu block-system-menu-blockrmg-header">
<div id="overlayrmgmenu" class="overlaymenu"></div>
<div class="menu-primary-menu">
<div class="button-actions">
<button class="back-button"><span class="icon__wrapper"><svg class="icon icon--back-icon" focusable="false" aria-hidden="true" fill="none" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#back-icon"></use></svg></span></button>
<div class="navbar-toggler-wrapper">
<button class="close-button"><a href="javascript:void(0)" class="navbar-toggler close">
<span class="icon__wrapper"><svg class="icon icon--overlay-close" focusable="false" aria-hidden="true" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#overlay-close"></use></svg></span>
<span class="visually-hidden">Toggle navigation</span>
</a></button>
</div>
</div>
<ul class="menu accordion-wrapper accordion-menu-wrapper">
<li class="primary-menu-level-0 parent-item-1 accordion-content-wrapper primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-1 primary-nav__menu-item--has-children">
<div role="button" id="primary-nav-1" aria-controls="primary-nav-1-links" aria-expanded="false" class="accordion-toggle accordion-mobile-only desktoplevel0 mobtab-1">
<a href="/?iid=RM0624_NAV_PERS" data-drupal-link-query="{"iid":"RM0624_NAV_PERS"}" data-drupal-link-system-path="<front>">Personal</a> <span class="icon__wrapper"><svg class="icon icon-- true" focusable="false" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#"></use></svg></span>
</div>
<div role="region" id="primary-nav-1-links" aria-labelledby="primary-nav-1" class="accordion-content desktoplevel0-content mobtab-content1">
<div class="menu-wrapper">
<div class="menu-contain">
<div class="menu-contain-wrapper">
<ul class="primary-menu-child-wrapper row">
<li class="primary-menu-level-1 col-md-3 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-2 primary-nav__menu-item--has-children">
<div role="button" id="primary-nav-1" aria-controls="primary-nav-1-links" aria-expanded="false" class="accordion-toggle accordion-mobile-only mobtab-submen-1">
<a href="/sending?iid=RM0624_NAV_PERS_SEND" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_SEND"}" data-drupal-link-system-path="node/492">Sending</a> <span class="icon__wrapper"><svg class="icon icon-- true" focusable="false" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#"></use></svg></span>
</div>
<div role="region" id="primary-nav-1-links" aria-labelledby="primary-nav-1" class="accordion-content mobtab-submenu-content1">
<ul>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/sending/uk?iid=RM0624_NAV_PERS_SEND_UK" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_SEND_UK"}" data-drupal-link-system-path="node/398">UK delivery prices</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/sending/international?iid=RM0624_NAV_PERS_SEND_INTL" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_SEND_INTL"}" data-drupal-link-system-path="node/397">International delivery prices</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/track-my-return?iid=RM0624_NAV_PERS_SEND_RETURN" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_SEND_RETURN"}" data-drupal-link-system-path="node/1587">Return to retailers</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/sending/uk/sameday?iid=RM0624_NAV_PERS_SEND_SAMEDAY" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_SEND_SAMEDAY"}" data-drupal-link-system-path="node/387">Same day delivery</a>
</li>
</ul>
</div>
</li>
<li class="primary-menu-level-1 col-md-3 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-2 primary-nav__menu-item--has-children">
<div role="button" id="primary-nav-2" aria-controls="primary-nav-2-links" aria-expanded="false" class="accordion-toggle accordion-mobile-only mobtab-submen-2">
<a href="/receiving?iid=RM0624_NAV_PERS_REC" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC"}" data-drupal-link-system-path="node/504">Receiving</a> <span class="icon__wrapper"><svg class="icon icon-- true" focusable="false" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#"></use></svg></span>
</div>
<div role="region" id="primary-nav-2-links" aria-labelledby="primary-nav-2" class="accordion-content mobtab-submenu-content2">
<ul>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/track-your-item#/?iid=RM0624_NAV_PERS_REC_TRACK" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-system-path="node/1269">Tracking</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/receiving-mail/redelivery?iid=RM0624_NAV_PERS_REC_REDE" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC_REDE"}" data-drupal-link-system-path="node/860">Redelivery</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/receiving-mail/pay-a-fee?iid=RM0624_NAV_PERS_REC_PAY" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC_PAY"}" data-drupal-link-system-path="node/1229">Paying fees</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/personal/receiving-mail/redirection?iid=RM0624_NAV_PERS_REC_REDI" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC_REDI"}" data-drupal-link-system-path="node/1844">Redirection</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/receiving/keepsafe?iid=RM0624_NAV_PERS_REC_KEEP" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC_KEEP"}" data-drupal-link-system-path="node/488">Holding mail with KeepSafe</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/receiving/po-box?iid=RM0624_NAV_PERS_REC_POBOX" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC_POBOX"}" data-drupal-link-system-path="node/489">PO Box</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/health?iid=RM0624_NAV_PERS_REC_HEALTH" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_PERS_REC_HEALTH"}" data-drupal-link-system-path="node/1430">Delivering NHS prescriptions</a>
</li>
</ul>
</div>
</li>
<li class="primary-menu-level-1 col-md-3 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-2">
<a href="/" class="mobile-tablet-home primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-2" data-drupal-link-system-path="<front>">Personal Home</a>
</li>
</ul>
<div class="menu-promos">
<ul>
<li>
<a href="/health?iid=RM0624_NAV_PERS_PRO_HEALTH">
<div class="promo-wrapper">
<div class="promo-image">
<img src="https://www.royalmail.com/sites/royalmail.com/files/2024-05/nav_personal_promo_health.jpg">
</div>
<div class="promo-body">
<div class="promo-title">Royal Mail Health</div>
<p>Delivering care to your doorstep</p>
</div>
</div>
</a>
</li>
<li>
<a href="https://personal.help.royalmail.com/?iid=RM0624_NAV_PERS_PRO_HELP">
<div class="promo-wrapper">
<div class="promo-image">
<img src="https://www.royalmail.com/sites/royalmail.com/files/2024-05/nav_personal_promo_help.jpg">
</div>
<div class="promo-body">
<div class="promo-title">Help for personal</div>
<p>Support for all your sending needs</p>
</div>
</div>
</a>
</li>
</ul>
</div>
</div>
<div class="menu-quick-links">
</div> <div class="quick-links-wrapper">
<div class="menu-quick-links">
<ul>
<li>
<a href="https://send.royalmail.com/?iid=RM0624_NAV_PERS_QL_SEND"><img src="https://www.royalmail.com/modules/custom/rml_menus/images/promos/send-an-item.svg"> <span>Send an item</span></a>
</li>
<li>
<a href="/find-a-postcode?iid=RM0624_NAV_PERS_QL_POSTCODE"><img src="https://www.royalmail.com/modules/custom/rml_menus/images/promos/find-an-adress.svg"> <span>Find a postcode</span></a>
</li>
<li>
<a href="/collection?iid=RM0624_NAV_PERS_QL_COLL"><img src="https://www.royalmail.com/modules/custom/rml_menus/images/promos/book-a-collection.svg"> <span>Book a collection</span></a>
</li>
<li>
<a href="/services-near-you?iid=RM0624_NAV_PERS_QL_SNY"><img src="https://www.royalmail.com/modules/custom/rml_menus/images/promos/services-near-you.svg"> <span>Services Near You</span></a>
</li>
</ul>
</div>
</div> </div>
</div>
</div>
</li>
<li class="primary-menu-level-0 parent-item-2 accordion-content-wrapper primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-1 primary-nav__menu-item--has-children">
<div role="button" id="primary-nav-2" aria-controls="primary-nav-2-links" aria-expanded="false" class="accordion-toggle accordion-mobile-only desktoplevel0 mobtab-2">
<a href="/business?iid=RM0624_NAV_BUS" data-drupal-link-query="{"iid":"RM0624_NAV_BUS"}" data-drupal-link-system-path="node/44">Business</a> <span class="icon__wrapper"><svg class="icon icon-- true" focusable="false" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#"></use></svg></span>
</div>
<div role="region" id="primary-nav-2-links" aria-labelledby="primary-nav-2" class="accordion-content desktoplevel0-content mobtab-content2">
<div class="menu-wrapper">
<div class="menu-contain">
<div class="menu-contain-wrapper">
<ul class="primary-menu-child-wrapper row">
<li class="primary-menu-level-1 col-md-3 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-2 primary-nav__menu-item--has-children">
<div role="button" id="primary-nav-1" aria-controls="primary-nav-1-links" aria-expanded="false" class="accordion-toggle accordion-mobile-only mobtab-submen-1">
<a href="/business/shipping?iid=RM0624_NAV_BUS_SHIP" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP"}" data-drupal-link-system-path="node/4">Shipping</a> <span class="icon__wrapper"><svg class="icon icon-- true" focusable="false" role="img" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="#"></use></svg></span>
</div>
<div role="region" id="primary-nav-1-links" aria-labelledby="primary-nav-1" class="accordion-content mobtab-submenu-content1">
<ul>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/business/parcels?iid=RM0624_NAV_BUS_SHIP_PAR" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP_PAR"}" data-drupal-link-system-path="node/15">Parcel deliveries</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/business/mail?iid=RM0624_NAV_BUS_SHIP_MAIL" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP_MAIL"}" data-drupal-link-system-path="node/23">Mail delivery</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/business/shipping/uk-services?iid=RM0624_NAV_BUS_SHIP_UK" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP_UK"}" data-drupal-link-system-path="node/391">UK business delivery prices</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/business/international/services?iid=RM0624_NAV_BUS_SHIP_INTL" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP_INTL"}" data-drupal-link-system-path="node/392">International business shipping</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/business/health?iid=RM0624_NAV_BUS_SHIP_HEALTH" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP_HEALTH"}" data-drupal-link-system-path="node/1431">NHS prescriptions</a>
</li>
<li class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3">
<a href="/sending/uk/sameday?iid=RM0624_NAV_BUS_SHIP_SAMEDAY" class="primary-menu-level-2 primary-nav__menu-item primary-nav__menu-item-- primary-nav__menu-item--level-3" data-drupal-link-query="{"iid":"RM0624_NAV_BUS_SHIP_SAMEDAY"}" data-drupal-link-system-path="node/387">Same day delivery</a>
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Dog awareness
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<div class="field-introduction-body field field--name-field-introduction-body field--type-string-long field--label-hidden field__item">Even the most lovable dog can be a danger to postal workers. Dogs are territorial by nature and if they feel they need to protect their family, they can become unpredictable. Please help us to deliver your post safely by keeping your dog secure and out of the way before the postman arrives.</div>
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Dog awareness
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<div class="field-introduction-body field field--name-field-introduction-body field--type-string-long field--label-hidden field__item">Even the most lovable dog can be a danger to postal workers. Dogs are territorial by nature and if they feel they need to protect their family, they can become unpredictable. Please help us to deliver your post safely by keeping your dog secure and out of the way before the postman arrives.</div>
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<p>Blue Cross have been running Responsible Dog Ownership Courses for the past 5 years, with great feedback from the attendees. They are offering free online webinars with top tips and advice on how to protect yourself, your dog and postal workers who come to your home.</p>
<p><a class="content-cta-tertiary ext-link-wrapped-last-word" href="https://www.bluecross.org.uk/protecting-your-postie" rel=" noopener" target="_blank">Find out <span class="ext-link-last-word">more<span class="visually-hidden">Opens in a new window</span><svg xmlns:xlink="http://www.w3.org/1999/xlink" focusable="false" class="new-window"><use xlink:href="#external"></use></svg></span></a></p>
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<p><a class="content-cta-tertiary file-link ext-link-wrapped-last-word" data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="dff247ed-ea10-4d2e-a483-6a3719d6af4f" href="/sites/royalmail.com/files/2024-07/New_Customer_Postcard_FINAL_A5.pdf" rel=" noopener" target="_blank" title="New_Customer_Postcard_FINAL_A5.pdf">Customer <span class="ext-link-last-word">postcard<span class="visually-hidden">Opens in a new window</span><svg xmlns:xlink="http://www.w3.org/1999/xlink" focusable="false" class="new-window"><use xlink:href="#external"></use></svg></span></a><span class="file-info">pdf, 2.28 MB</span> – A postcard that can be printed and placed in your door or window. This lets anyone delivering to your property know that you have a dog and asks them to wait whilst you secure your dog before opening the door.</p>
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<p>Kirsteen Hobson, a postwoman for 10 years, based in Oban Delivery Office shares details of the dog attack that left her with serious facial injuries.</p>
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<p>Professor Carri Westgarth, Chair in Human-Animal Interaction at the University of Liverpool shares some of the simple steps customers can take to secure their dog before answering the door.</p>
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<p>Postal Worker Mark Evans from Liverpool talks to Inspector Kate Wilkinson about what home owners can do to prevent dog bites on postal workers.</p>
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Latest dog awareness report
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Royal Mail reports over 2,200 dog attacks on posties last year</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><p> <br>
Royal Mail today announces there were 2,206 dog attacks reported on its colleagues last year, an increase of 15% for the past 12 months to 31 March 2024. The figure equates to an average of 42 attacks every week across the UK, with some leading to permanent and disabling injuries.</p>
<p>The figures have been released at the start of the 12th annual Dog Awareness Week, which will run from 1-7 July and encourages responsible dog ownership. Royal Mail is appealing to dog owners to ensure they understand the often-devastating impact of dog attacks on postmen and postwomen and take proper measures to ensure their pets pose no threat to delivery postal workers through responsible dog ownership. *See below for tips and advice for dog owners. </p>
<p>The research also found a concerning rise in attacks causing serious and significant injury to postal workers. Figures also revealed a 148% increase in these types of attacks - 82 compared to 33 the previous year.</p>
<p>Highest-risk locations were the PO (Portsmouth) and BT (Belfast) postcode areas where 62 postmen or women suffered dog attacks in both locations, followed jointly by the BS (Bristol) and BN (Brighton) postcode areas with 48 attacks. The third most dangerous place for attacks, with 44 reports, is the PL (Plymouth) postcode area. </p>
<p>As in previous years, the majority of dog attacks, 1,078 (49%), took place at the front door. A further 585 (26%) of dog attacks took place in the garden, drive or yard. There were 154 (7%) attacks in the street or road.</p>
<p>There were 389 injuries suffered through the letterbox - accounting for 18% of attacks on postal workers. Letterbox attacks were the subject of a 2020 High Court ruling that stated dog owners (or those in care of a dog) can be prosecuted if their pets have free access to the letterbox and cause injury to any delivery operative, whether the owner is at home or not.</p>
<p>Dog attacks on Royal Mail colleagues resulted in more than 2,273 days of absence in 2023/24 with the longest period of absence being 197 days. </p>
<p>There are approximately 13.5 million pet dogs in the UK, according to UK Pet Food’s Pet Data Report 2024.</p>
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Top postcode areas for dog attacks on postal workers</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong>1st</strong><br>
Two postcode locations were the highest risk spots for dog attacks during the reporting period of 1 April 2023 to 31 March 2024 with 62 dog attacks reported in both. The <strong>PO (Portsmouth)</strong> and <strong>BT (Belfast)</strong> postcode areas had the most incidents reported during the year.</p>
<p>For the <strong>PO (Portsmouth)</strong> postcode area, this represents a 27% increase from the previous year, that saw 49 dog attacks. The PO postcode area has featured in the top, most high-risk areas for dog attacks for seven consecutive years and eight in total since Royal Mail began publishing attack figures. This is the sixth consecutive year that the PO postcode has placed in the top, most dangerous locations for dog attacks on postal staff. It has appeared in the top most high-risk locations seven times since Royal Mail began reporting postcode specific figures in 2013. This is the first time the postcode area has had the most attacks reported on Royal Mail postal workers.</p>
<p>The <strong>BT (Belfast)</strong> postcode area saw an 11% increase on the 56 dog attacks on Royal Mail staff last year. Last year the postcode area was the 2nd high-risk place for attacks. The BT postcode area has appeared in every high-risk list since Royal Mail began releasing figures on yearly attacks in 2013. It has been the most dangerous location for attacks five times.</p>
<p><strong>3rd</strong> <br>
The <strong>BS (Bristol)</strong> and <strong>BN (Brighton)</strong> postcode areas are the third highest-risk locations with 48 dog attacks reported in each location. </p>
<p>The is the second consecutive year the <strong>BS (Bristol)</strong> postcode area has appeared in the most dangerous list having been in fifth position in 22/23. This year saw a 14% increase on the 42 attacks in 22/23. This is the fourth time the BS postcode has featured in the most dangerous list – 2017, 2021 and 2023 being the previous three occasions. </p>
<p>For the <strong>BN (Brighton)</strong> postcode, the 48 attacks see a 41% increase on 22/23. This is the eighth consecutive year that the BN postcode has appeared in the high-risk list for dog attacks on postal staff. The postcode area was the most dangerous location for attacks in 2021. </p>
<p><strong>5th </strong><br>
The <strong>PL (Plymouth)</strong> postcode area had 44 attacks reported. There has been a significant 69% increase on attacks from last year when there were 26 attacks on Royal Mail staff. The PL postcode area has not featured in the top most dangerous locations since 2017/18 and has appeared in the list four times in total – 2014/15 & 2015/16.</p>
<p><strong>6th </strong><br>
There are three postcode areas with 42 attacks reported – <strong>NG (Nottingham)</strong>, <strong>TN (Tunbridge Wells)</strong> and <strong>GU (Guildford)</strong>.</p>
<p>The <strong>NG (Nottingham)</strong> was the eighth most dangerous location in 22/23. This year sees a 14% increase on the 26 attacks in 22/23. This is the fourth consecutive year that the NG postcode area has appeared in the list of most dangerous locations for dog attacks. The postcode area has featured in the high-risk locations nine times since Royal Mail began reporting postcode specific figures. </p>
<p>The <strong>TN (Tunbridge Wells)</strong> postcode area has seen a 35% decrease in attacks this year – down on the 65 reports in 22/23. The TN postcode area has featured in the most dangerous list for dog attacks for 10 consecutive years. The postcode area placed first on the list for dog attacks on Royal Mail postal workers last year.</p>
<p>This is the first time the <strong>GU (Guildford)</strong> postcode area has featured on the high-risk list since 19/20. The 42 attacks reported this year shows a 45% increase on last year’s 29 incidents. This is the fifth time the postcode area has appeared in the most dangerous locations list for dog attacks since Royal Mail began reporting postcode specific figures.</p>
<p><strong>9th</strong><br>
The <strong>S (Sheffield)</strong> postcode area saw an 18% drop on attacks compared to last year. There were 41 attacks on Royal Mail postal workers this year, compared to 50 in 2023/24. This is the fourth consecutive year that attacks in the postcode area have dropped; there were 55 attacks in 2021/22. The S postcode area has appeared in every one of the high-risk lists for dog attacks on Royal Mail postal workers since postcode specific figures were reported and has been the most dangerous location for dog attacks three times.</p>
<p><strong>10th</strong> <br><strong>E (Exeter)</strong> and <strong>SN (Swindon)</strong> had 40 attacks reported in each postcode area.</p>
<p>The <strong>EX (Exeter)</strong> postcode area this year saw 5% increase on last year’s 38 attacks. The postcode area has appeared in the most dangerous list for dog attacks list four times - since Royal Mail began releasing postcode specific figures on yearly attacks – the previous three being 2019, 2022 and 2023.</p>
<p>This is the first time the <strong>SN (Swindon)</strong> postcode area has featured in the top high-risk locations. This year has seen a 60% increase on the 25 attacks reported in 22/23.<br>
</p>
<table>
<caption>Highest Number of attacks by postcode area (2023/2024)</caption>
<thead>
<tr>
<th>POSTCODE AREA</th>
<th>2023/2024 Number of attacks</th>
</tr>
</thead>
<tbody>
<tr>
<td>PO</td>
<td>62</td>
</tr>
<tr>
<td>BT</td>
<td>62</td>
</tr>
<tr>
<td>BS</td>
<td>48</td>
</tr>
<tr>
<td>BN</td>
<td>48</td>
</tr>
<tr>
<td>PL</td>
<td>44</td>
</tr>
<tr>
<td>NG</td>
<td>42</td>
</tr>
<tr>
<td>TN</td>
<td>42</td>
</tr>
<tr>
<td>GU</td>
<td>42</td>
</tr>
<tr>
<td>S</td>
<td>41</td>
</tr>
<tr>
<td>
<p>EX</p>
</td>
<td>40</td>
</tr>
<tr>
<td>SN</td>
<td>40</td>
</tr>
</tbody>
</table>
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Raising Awareness</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong> <br>
Lizz Lloyd, Health & Safety Director, Royal Mail,</strong> said: “We are saddened and disappointed to see attacks on our staff continue to increase.</p>
<p>“Dog attacks have a devastating effect on our people, and we are appealing to dog owners to think twice when the postman calls. All dog attacks can have life changing consequences for victims, even when the physical injury is not significant.</p>
<p>“Almost half of attacks happen at the front door and over a quarter in the front garden, so this is not just a Royal Mail issue, many other organisations face the same problem.”</p>
<p><strong>Dave Joyce, National Health & Safety Officer, Communication Workers’ Union,</strong> said: “Dog bite incidents and severe dog attacks are continuing to experience a very concerning increase and upwards trend across the UK and that constitutes a growing risk and occupational safety and health problems for postal workers.</p>
<p>“The key objective of Dog Awareness Week is primarily to remind the public to be aware of their legal and moral responsibilities to control their dogs and prevent dog attacks on postal workers who are providing them with a great public service. The public need to be aware that if their dog attacks a postal worker, they can be prosecuted.”</p>
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Blue Cross Webinar</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><p> </p>
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<p> <br>
From 17 July, animal welfare charity Blue Cross will be offering a free online webinar called Protect Your Postie.</p>
<p>The webinar, which lasts about an hour, will provide top tips and advice on how customers can protect postal workers who deliver to their home and includes:</p>
<ul>
<li>understanding why dogs may act a certain way when a postal worker arrives</li>
<li>understanding the consequences of an incident </li>
<li>simple measures that can be put in place to help manage a dog’s behaviours</li>
<li>motivation for change, so that their dog doesn’t escalate its behaviour to the point that an attack occurs</li>
<li>advice on where further help can be found</li>
</ul>
<p>The course will be delivered on Zoom. Customers will require internet connection and access to a computer, laptop, tablet or smart phone to take part.</p>
<p>Customers will need to <a class="content-cta-large ext-link-wrapped-last-word" href="https://www.bluecross.org.uk/protecting-your-postie" rel=" noopener" target="_blank">register in <span class="ext-link-last-word">advance<span class="visually-hidden">Opens in a new window</span><svg xmlns:xlink="http://www.w3.org/1999/xlink" focusable="false" class="new-window"><use xlink:href="#external"></use></svg></span></a> to attend the webinar.</p>
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Case studies</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong> <br>
Kirsteen Hobson, a postwoman for 10 years, based in Oban Delivery Office, tells her story:</strong></p>
<p>It was a Saturday, and my colleague Gary and I were about an hour and a half from finishing delivery – I wasn’t actually meant to be in on that day I was covering for someone. I had to deliver to a block of flats, and to deliver to this particular address, I had to walk through a closed door then along an exposed open-air balcony. I wasn’t aware of a dog at that property. As I walked through the closed door, I could see the customer was already leaning out of his door. As he greeted me, I looked down at the mail I had in my hand in order to hand it over – at this point, the dog that had been standing alongside him, jumped up and bit me in the face, tearing off my lip. That was the first attack.</p>
<p>Somehow, I managed to push the dog off me – it then jumped up and bit me under the eye and on the forehead.</p>
<p>I pushed the dog off me again and tried to make my way back to the closed door and as I was trying to do this it attacked me again, trying to bite into the back of my thigh leaving teeth-marks, bruising and scratches. I managed to get myself through the closed door and I’ve never been so thankful for the fact it was a closed door because if wasn’t, I don’t think I would have gotten the dog off me again. </p>
<p>During the attack, the customer was trying to get the dog away from me but couldn’t manage to control it. The dog was just uncontrollable. </p>
<p>I think my body had gone into fight or flight mode and I managed to get back to the van. I tried to compose myself – I couldn’t see out of my right eye, so had to wipe the blood off my face and then called Gary to see where he was. I told him I needed to get to the hospital as I had been attacked by a dog – I drove a short distance to where he was. He took one look at me and told me to move over, and he drove me to a nearby hospital. </p>
<p>I was admitted to A&E and they cleaned out my forehead and stitched under my eye and said I would need to go to the plastic surgery unit in Glasgow. My husband had arrived, and we as we had to drive ourselves to Glasgow as there was no ambulance available, I decided to use the toilet before we left as it was a two-and-a-half-hour drive. I thought my lip would be on the floor where the attack had taken place – but when I went to the use the toilet at hospital, my lip fell out of my pocket. It was horrific. I looked on the floor and thought, what is that? Then realised it was my lip. In my head I thought, well, that’s dirty, so I flushed it down the toilet. When I told the nurse what I had done, she told me not to worry, as they wouldn’t have reattached it anyway. </p>
<p>I was admitted on the same day. I then had two operations. I also had to have the stitches reopened and cleaned again. They left the wounds open until Sunday morning, when they stitched my head, my eye and cleaned out my leg. They also put a drain into my leg. I then came back up to the ward and they told me they wouldn’t attempt any work on my lip until the following Tuesday as they want to ensure there was no infection. I remained in hospital until they began rebuilding my top lip. I had a skin graft using the tissue from inside of my mouth and put that on the front, so they were able to close the gap that was there as there had been quite a chunk taken off it in the attack. </p>
<p>I was off work for about three-and-a-half-months. I’ve gone back to work but have mainly worked on rural routes with a partner and only to properties where this no dog residing. I’m still not ready to return to my usual route. I’m not normally good at letting things beat me, but this has totally freaked me out and made me very anxious. </p>
<p>The impact on me outside of work has been awful. I went over to my neighbour’s house and totally forgot they had a dog. When I realised, my neighbour told me she could see my body language change completely. I now have PTSD. It was just so unexpected, and I feel it’s changed who I am. The sound of just one dog barking can send me over the edge. I absolutely love my job. I love the people. I love chatting to customers. I’m hoping that I can get back to where I once was, but I don’t feel ready yet. <br>
The owner was sentenced to 140 community hours, a one-year community suspension and 10 year ban on owning a dog.The dog was not put down, but it was decided it could be rehabilitated. I don’t know where it is, it’s moved to another property and could be a threat there. </p>
<p>If I could say one thing to any of our customers who own a dog, it would be to ask them to shut their dog away in a room when answering the door. There are so many customers who try to answer the door to the postie to accept a parcel while at the same time trying to keep the dog inside – just shut the dog in another room. They aren’t going to be in there for long – you’re just accepting the mail – it’s literally seconds.<br>
</p>
<p><strong>Darren Conlon, a postman for two and a half years, based in Plymouth Delivery Office, tells his story:</strong></p>
<p>The attack happened toward the start of my round and my mail bag was quite heavily laden. I was covering for a colleague during the busy Christmas period and attended a property that I’d delivered to many times in the past – it was a large house with a long driveway. I’d heard dogs in the property but they were always behind the door, so I was never concerned about a potential threat when I first went through the gate. I was walking up the driveway – which was about 50-60 metres long – as I got past the halfway point four dogs ran out from the side of the house. As my bag was so heavy, I had no way of making it back to the gate, so I tried to greet the dogs, so they knew I wasn’t a threat – I’d done this sort of thing before when I had been in the forces – but one of the dogs went straight for me. I tried to block it with my postbag but the dog pulled it out of the way, which made me spin around and it then gripped onto the back of my left thigh. </p>
<p>The owner then came running out of the house – I was still on the floor trying to fight myself away from the dog which had truly latched on to my leg at this point – she was pulling onto its back legs and was screaming – as was I. </p>
<p>The owner managed to get the dog off me and I tried to get back to the gate as quickly as possible, all the while hearing the customer shouting at me to close the gate on my way out. As I got back to the gate, I closed it and called my co-worker who came round as quickly as he could. </p>
<p>There was a lot of blood – as the dog had ripped off a flap of skin, so it wasn’t a very nice injury to have really. I then went to a local medical centre where I had to wait about six or seven hours for them to clean the wound and give me a tetanus injection. The pain from the wound was unbearable and didn’t go away for a good three weeks. I had a few days off work and to be completely honest. the psychological aspect of the attack continues even now. I still fear several places that I have to visit because of what’s happened in the past. It is truly terrifying approaching a door and hearing a dog barking on the other side. </p>
<p>When a dog is barking and attacking the door, I know where it is. Sometimes it will look at you through the window and run away and my first thought is that it has a potential way of getting out to attack me. Those are the instances that are particularly scary – it gives me a sick feeling. Each time I deliver to a property with a dog, I am always looking for a means to escape. Even thinking about it makes me shake. </p>
<p>During the summer some customers let their dogs roam around the front gardens – on these days we can’t deliver to anyone as there is a potential danger there, so even customers without dogs won’t receive any mail, which is a shame. </p>
<p>If I could say one thing to our customers who have pet dogs, it would be we understand the love you have for your animals, and they are there to protect you, but there is always the potential for them to injure us – and this is turn could lead to the dog being put down and you’ll lose your pet as well -and the owner could be prosecuted. We don’t want that. I’ve had dogs myself, so I know how much people love their pets.</p>
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Legal Prosecutions</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><p> <br>
Royal Mail continues to push for changes in the law to reflect the severity of these attacks as a further form of protection for its people. Following changes to the Dangerous Dogs Act in England and Wales that came into force in May 2014, Royal Mail has carried out over 30 private prosecutions against dog owners. This has punished offenders and further raised awareness. It is hoped that these actions will prevent further attacks by forcing owners to put in place control measures to ensure a dog does not attack again.</p>
<p>We have also successfully launched two actions in the High Court that settled the law in relation to the criminal liability of dog owners when postal workers have their fingers bitten while posting items through a letterbox. These cases clarified the law in regard to whether fingers inserted through a letter box amounted to a trespass and thus gave the householder a potential defence. The Court held that provided it was for the purpose of posting mail, no trespass was committed. In summing up the judge mentioned that a cage being fitted would go some way to preventing some of the terrible injuries suffered by our colleagues.</p>
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<div class="field-header field field--name-field-header field--type-string field--label-hidden field__item">Useful materials</div>
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<div class="field-body field field--name-field-body field--type-text-long field--label-hidden field__item"><h3> <br>
Dog Awareness posters</h3>
<ul>
<li><a class="content-cta-tertiary file-link ext-link-wrapped" data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="97cea9ad-0f4c-4f9d-b54f-2989aee31651" href="/sites/royalmail.com/files/2024-07/832898-6-RM-Dog-Awareness-Poster-A4-EXT-ENG-v4.pdf" rel=" noopener" target="_blank" title="832898-6-RM-Dog-Awareness-Poster-A4-EXT-ENG-v4.pdf">English version<svg xmlns:xlink="http://www.w3.org/1999/xlink" focusable="false" class="new-window"><use xlink:href="#external"></use></svg></a><span class="file-info">pdf, 3.02 MB</span></li>
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<li><a class="content-cta-tertiary file-link ext-link-wrapped" data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="f69e184e-42cc-4ed2-bad8-1f5b84cb5ccd" href="/sites/royalmail.com/files/2024-07/832898-6-RM-Dog-Awareness-Poster-A4-EXT-WEL-ENG-v4.pdf" rel=" noopener" target="_blank" title="832898-6-RM-Dog-Awareness-Poster-A4-EXT-WEL-ENG-v4.pdf">Welsh version<svg xmlns:xlink="http://www.w3.org/1999/xlink" focusable="false" class="new-window"><use xlink:href="#external"></use></svg></a><span class="file-info">pdf, 3.06 MB</span></li>
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<h3>
Postcard</h3>
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