https://support.mozilla.org/en-US/

ID de exploración:: e12d9863-ac95-4b8a-a64d-287d036fd1f4Finalizado
URL enviada:: https://support.mozilla.org/Redireccionado
Informe finalizado:: 16 nov 2024, 11:52:37
Enlaces: 15 encontrados

Los enlaces salientes identificados en la página
Enlace	TEXTO
https://www.mozilla.org/en-US/about/legal/fraud-report/	Report Trademark Abuse
https://github.com/mozilla/kitsune/	Source code
https://twitter.com/firefox	Twitter(@firefox)
https://accounts.firefox.com/reset_password	Reset Password
https://www.mozilla.org/locales/	Language
https://www.youtube.com/firefoxchannel	YouTube (firefoxchannel)
https://www.instagram.com/firefox	Instagram (firefox)
https://www.mozilla.org/	mozilla.org
https://www.mozilla.org/about/legal/terms/mozilla/	Terms of Service
https://www.mozilla.org/privacy/websites/	Privacy
Variables JavaScript: 23 encontradas

Las variables JavaScript globales cargadas en el objeto de ventana de una página son variables declaradas fuera de las funciones y a las que se puede acceder desde cualquier lugar del código en el ámbito actual
Nombre	Tipo
onbeforetoggle	object
documentPictureInPicture	object
onscrollend	object
webpackChunkkitsune	object
django	object
pluralidx	function
gettext	function
ngettext	function
gettext_noop	function
pgettext	function
Mensajes de registro de la consola: 3 encontrados

Mensajes registrados en la consola web
Tipo	Categoría	Registrar
error	security	URL https://support.mozilla.org/en-US/ TEXTO Access to XMLHttpRequest at 'https://location.services.mozilla.com/v1/country?key=fa6d7fc9-e091-4be1-b6c1-5ada5815ae9d' from origin 'https://support.mozilla.org' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
warning	other	URL https://assets-prod.sumo.prod.webservices.mozgcp.net/static/common.a856f1c1afbd9b67.js TEXTO Error retrieving geoip data
error	network	URL https://location.services.mozilla.com/v1/country?key=fa6d7fc9-e091-4be1-b6c1-5ada5815ae9d TEXTO Failed to load resource: net::ERR_FAILED
HTML

El cuerpo HTML sin procesar de la página
<!DOCTYPE html><html class="js" lang="en-US" dir="ltr" data-gtm-container-id="G-2VC139B3XV" data-ga-content-group="home"><head>
  <!--
Read more about our custom configuration and use of Google Analytics here:
https://bugzilla.mozilla.org/show_bug.cgi?id=1122305#c8
-->

<!-- Google Tag Manager -->

  <script async="" src="//www.googletagmanager.com/gtag/js?id=G-2VC139B3XV&amp;l=dataLayer"></script><script src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/gtm-snippet.1c0037a49b66fb06.js" nonce=""></script>

<!-- End Google Tag Manager -->

  
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8">

  
    <title>Mozilla Support</title>
  

  
<link rel="apple-touch-icon" sizes="180x180" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/apple-touch-icon.bdc11b610d791a16.png">
<link rel="icon" type="image/png" sizes="32x32" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon-32x32.2143cdf0c7e3f377.png">
<link rel="icon" type="image/png" sizes="16x16" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon-16x16.352a0a2cef154dda.png">
<link rel="manifest" href="/manifest.json">
<link rel="shortcut icon" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon.03d97697df808c0e.ico">
<meta name="theme-color" content="#ffffff">


  <link rel="search" type="application/opensearchdescription+xml" title="Mozilla Support" href="/en-US/search/xml">
  

  
  
  <link href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.7c7f344f96f6c2a7.css" rel="stylesheet" nonce="">

  
  
  <script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/620.c017de8a3c1e20cf.js" nonce=""></script><script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/common.a856f1c1afbd9b67.js" nonce=""></script>
  
  <script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/common.fx.download.6e0d6173cf4fde5d.js" nonce=""></script>

  

  
  <meta name="google-site-verification" content="2URA-2Y9BeYYUf8B2BSsBSVetJJS3TZwlXBOaMx2VfY">
  
  <meta name="google-site-verification" content="ueNbCgS4e1JIAgLGwufm-jHaIcLXFLtFMmR_65S1Ag0">
  
  <meta name="msvalidate.01" content="1659173DC94819093068B0ED7C51C527">

  

    <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">

  
    <link rel="canonical" href="https://support.mozilla.org/en-US/">
  
</head>

<body class="html-ltr logged-out responsive en-US" data-readonly="false" data-usernames-api="/en-US/users/api/usernames" data-messages-api="/en-US/messages/api/autocomplete" data-media-url="https://assets-prod.sumo.prod.webservices.mozgcp.net/">



<ul class="sumo-nav-access" id="nav-access">
  <li><a href="#main-content">Skip to main content</a></li>
  <li><a href="/en-US/locales">Switch language</a></li>
  <li><a id="skip-to-search" href="#search-q">Skip to search</a></li>
</ul>



<div class="media-test"></div>

<div id="announcements">
  


  
  
</div>

<header class="mzp-c-navigation sumo-nav">
  <div class="mzp-c-navigation-l-content">
    <div class="sumo-nav--container">
      <div class="sumo-nav--logo">
        <a href="/en-US/"><img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/mozilla-support.c4f961a8d7b1d501.svg" alt="Mozilla Support Logo"></a>
      </div>

      <button data-mobile-nav-search-button="" class="sumo-nav--search-button" type="button">Search</button>
      <button data-sumo-toggle-nav="#main-navigation" class="sumo-nav--toggle-button" type="button" aria-controls="main-navigation">Menu</button>
      <a class="sumo-nav--avatar-button" data-sumo-toggle-nav="#profile-navigation" aria-controls="profile-navigation" aria-role="button">
        
        <img class="avatar" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-FFA-avatar.2f8c2a0592bda1c5.png" alt="Avatar for Username">
        

      </a>
      <div class="mzp-c-navigation-items sumo-nav--list-wrap" id="main-navigation" aria-expanded="false">
        <div class="mzp-c-navigation-menu">
          <nav class="mzp-c-menu mzp-is-enhanced">
              
              <ul class="mzp-c-menu-category-list sumo-nav--list">
                
<li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable">
  <a class="mzp-c-menu-title sumo-nav--link" href="/en-US/questions/" aria-haspopup="true" aria-controls="mzp-c-menu-panel-help" aria-expanded="false">Explore Help Articles</a>
  <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-help">
    <div class="sumo-nav--dropdown-container">
      <div class="sumo-nav--dropdown-grid">
        <button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Close Firefox menu</button>
        <div class="sumo-nav--dropdown-col">
          <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item">
          <div class="mzp-c-menu-item-head">
            <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
              <g transform="translate(3 3)" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round">
                <rect stroke-linejoin="round" width="18" height="18" rx="2"></rect>
                <path d="M4 5h10M4 9h10M4 13h4"></path>
              </g>
            </svg>
            <h4 class="mzp-c-menu-item-title">Explore by product</h4>
          </div>
            <ul class="mzp-c-menu-item-list sumo-nav--sublist">
              <li>
                <a href="/en-US/products/firefox" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.firefox-browser.product-home&quot;,
                    &quot;link_detail&quot;: &quot;firefox&quot;
                  }">
                  Firefox desktop
                </a>
              </li>
              <li>
                <a href="/en-US/products/firefox-private-network-vpn" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.mozilla-vpn.product-home&quot;,
                    &quot;link_detail&quot;: &quot;firefox-private-network-vpn&quot;
                  }">
                  Mozilla VPN
                </a>
              </li>
              <li>
                <a href="/en-US/products/ios" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.firefox-for-ios.product-home&quot;,
                    &quot;link_detail&quot;: &quot;ios&quot;
                  }">
                  Firefox for iOS
                </a>
              </li>
              <li>
                <a href="/en-US/products/thunderbird" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.thunderbird.product-home&quot;,
                    &quot;link_detail&quot;: &quot;thunderbird&quot;
                  }">
                  Thunderbird
                </a>
              </li>
              <li>
                <a href="/en-US/products/mobile" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.firefox-for-android.product-home&quot;,
                    &quot;link_detail&quot;: &quot;mobile&quot;
                  }">
                  Firefox for Android
                </a>
              </li>
              <li>
                <a class="color-link" href="/en-US/products/" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;main-menu.browse-all-articles.list-products&quot;}">
                  View all products
                </a>
              </li>
            </ul>
          </section>
        </div>
        <div class="sumo-nav--dropdown-col">
          <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item">
            <div class="mzp-c-menu-item-head">
              <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
                <g transform="translate(3 3)" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round">
                  <rect stroke-linejoin="round" width="18" height="18" rx="2"></rect>
                  <path d="M4 5h10M4 9h10M4 13h4"></path>
                </g>
              </svg>
              <h4 class="mzp-c-menu-item-title">Explore by topic</h4>
            </div>
            
  
  
  
  
  
  

  
    
    
    
    
    
    
    

  

  <ul class="mzp-c-menu-item-list sumo-nav--sublist">
    <li>
      <a href="/en-US/topics/settings" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.topic-home&quot;,
          &quot;link_detail&quot;: &quot;settings&quot;
        }">
          Settings
      </a>
    </li>
    <li>
      <a href="/en-US/topics/installation-and-updates" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.topic-home&quot;,
          &quot;link_detail&quot;: &quot;installation-and-updates&quot;
        }">
          Installation and updates
      </a>
    </li>
    <li>
      <a href="/en-US/topics/email-and-messaging" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.topic-home&quot;,
          &quot;link_detail&quot;: &quot;email-and-messaging&quot;
        }">
          Email and messaging
      </a>
    </li>
    <li>
      <a href="/en-US/topics/performance-and-connectivity" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.topic-home&quot;,
          &quot;link_detail&quot;: &quot;performance-and-connectivity&quot;
        }">
          Performance and connectivity
      </a>
    </li>
    <li>
      <a href="/en-US/topics/privacy-and-security" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.topic-home&quot;,
          &quot;link_detail&quot;: &quot;privacy-and-security&quot;
        }">
          Privacy and security
      </a>
    </li>
    <li>
      <a href="/en-US/topics/browse" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.topic-home&quot;,
          &quot;link_detail&quot;: &quot;browse&quot;
        }">
          Browse
      </a>
    </li>
  </ul>

          </section>
        </div>
      </div>
    </div>
  </div>
</li>
<li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable">
  <a class="mzp-c-menu-title sumo-nav--link" href="#" aria-haspopup="true" aria-controls="mzp-c-menu-panel-tools" aria-expanded="false">Community Forums</a>
  <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-tools">
    <div class="sumo-nav--dropdown-container">
      <div class="sumo-nav--dropdown-grid">
        <button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Close Firefox menu</button>
        <div class="sumo-nav--dropdown-col">
          <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item">
            <div class="mzp-c-menu-item-head">
              <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
                <g stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
                  <path d="M17 17l-1.051 3.154a1 1 0 01-1.898 0L13 17H5a2 2 0 01-2-2V5a2 2 0 012-2h14a2 2 0 012 2v10a2 2 0 01-2 2h-2zM7 8h10M7 12h10"></path>
                </g>
              </svg>
              <h4 class="mzp-c-menu-item-title">Browse by product</h4>
            </div>
            <ul class="mzp-c-menu-item-list sumo-nav--sublist">
              <li>
                <a href="/en-US/questions/firefox" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
                    &quot;link_detail&quot;: &quot;desktop&quot;
                  }">
                   Firefox desktop
                </a>
              </li>
              <li>
                <a href="/en-US/questions/focus-firefox" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
                    &quot;link_detail&quot;: &quot;focus&quot;
                  }">
                   Firefox Focus
                </a>
              </li>
              <li>
                <a href="/en-US/questions/ios" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
                    &quot;link_detail&quot;: &quot;ios&quot;
                  }">
                   Firefox for iOS
                </a>
              </li>
              <li>
                <a href="/en-US/questions/thunderbird" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
                    &quot;link_detail&quot;: &quot;thunderbird&quot;
                  }">
                   Thunderbird
                </a>
              </li>
              <li>
                <a href="/en-US/questions/mobile" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
                    &quot;link_detail&quot;: &quot;mobile&quot;
                  }">
                   Firefox for Android
                </a>
              </li>
              <li>
                <a class="color-link" href="/en-US/questions/" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
                    &quot;link_detail&quot;: &quot;view-all-home&quot;
                  }">
                   View all forums
                </a>
              </li>
            </ul>
          </section>
        </div>
        <div class="sumo-nav--dropdown-col">
          <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item">
            <div class="mzp-c-menu-item-head">
              <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
                <path d="M10.5 9.5L3 17c-1 1.667-1 3 0 4s2.333.833 4-.5l7.5-7.5c2.333 1.054 4.333.734 6-.96 1.667-1.693 1.833-3.707.5-6.04l-3 3-2.5-.5L15 6l3-3c-2.333-1.333-4.333-1.167-6 .5-1.667 1.667-2.167 3.667-1.5 6z" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"></path>
              </svg>
              <h4 class="mzp-c-menu-item-title">Browse all forum threads by topic</h4>
            </div>
            
  
  
  
  
  
  

  
    
    
    
    
    
    
    
  

  <ul class="mzp-c-menu-item-list sumo-nav--sublist">
    <li>
      <a href="/en-US/questions/topic/settings" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
          &quot;link_detail&quot;: &quot;settings&quot;
        }">
          Settings
      </a>
    </li>
    <li>
      <a href="/en-US/questions/topic/installation-and-updates" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
          &quot;link_detail&quot;: &quot;installation-and-updates&quot;
        }">
          Installation and updates
      </a>
    </li>
    <li>
      <a href="/en-US/questions/topic/email-and-messaging" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
          &quot;link_detail&quot;: &quot;email-and-messaging&quot;
        }">
          Email and messaging
      </a>
    </li>
    <li>
      <a href="/en-US/questions/topic/performance-and-connectivity" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
          &quot;link_detail&quot;: &quot;performance-and-connectivity&quot;
        }">
          Performance and connectivity
      </a>
    </li>
    <li>
      <a href="/en-US/questions/topic/privacy-and-security" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
          &quot;link_detail&quot;: &quot;privacy-and-security&quot;
        }">
          Privacy and security
      </a>
    </li>
    <li>
      <a href="/en-US/questions/topic/browse" data-event-name="link_click" data-event-parameters="{
          &quot;link_name&quot;: &quot;main-menu.support-forum-home&quot;,
          &quot;link_detail&quot;: &quot;browse&quot;
        }">
          Browse
      </a>
    </li>
  </ul>

          </section>
        </div>
      </div>
    </div>
  </div>
</li>

<li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable">
  <a class="mzp-c-menu-title sumo-nav--link" href="/en-US/questions/" aria-haspopup="true" aria-controls="mzp-c-menu-panel-help" aria-expanded="false">Ask a Question</a>
  <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-help">
    <div class="sumo-nav--dropdown-container">
      <div class="sumo-nav--dropdown-grid">
        <button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Close Firefox menu
        </button>
        <div class="sumo-nav--dropdown">
          <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item">
            <div class="mzp-c-menu-item-head">
              <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
                <g stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
                  <path d="M11 3H4a2 2 0 00-2 2v12a2 2 0 002 2h9l2 4 2-4h2a2 2 0 002-2v-6"></path>
                  <path d="M17.5 2.5a2.121 2.121 0 013 3L13 13l-4 1 1-4 7.5-7.5z"></path>
                </g>
              </svg>
              <h4 class="mzp-c-menu-item-title">Get help with</h4>
            </div>
            <ul class="mzp-c-menu-item-list sumo-nav--sublist-aaq">
              <li>
                <a href="/en-US/questions/new/desktop" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;desktop&quot;
                  }">
                   Firefox desktop
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/firefox-enterprise" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;firefox-enterprise&quot;
                  }">
                   Firefox for Enterprise
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/relay" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;relay&quot;
                  }">
                   Firefox Relay
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/thunderbird" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;thunderbird&quot;
                  }">
                   Thunderbird
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/ios" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;ios&quot;
                  }">
                   Firefox for iOS
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/focus" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;focus&quot;
                  }">
                   Firefox Focus
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/monitor" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;monitor&quot;
                  }">
                   Monitor
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/mozilla-account" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;mozilla-account&quot;
                  }">
                   Mozilla Account
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/mobile" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;mobile&quot;
                  }">
                   Firefox for Android
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/firefox-private-network-vpn" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;firefox-private-network-vpn&quot;
                  }">
                   Mozilla VPN
                </a>
              </li>
              <li>
                <a href="/en-US/questions/new/pocket" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-2&quot;,
                    &quot;link_detail&quot;: &quot;pocket&quot;
                  }">
                   Pocket
                </a>
              </li>
              <li>
                <a class="color-link" href="/en-US/questions/new" data-event-name="link_click" data-event-parameters="{
                    &quot;link_name&quot;: &quot;main-menu.aaq-step-1&quot;,
                    &quot;link_detail&quot;: &quot;view-all&quot;
                  }">
                   View all
                </a>
              </li>
            </ul>
          </section>
        </div>
      </div>
    </div>
  </div>
</li>


  <li class="mzp-c-menu-category">
    <a class="mzp-c-menu-title sumo-nav--link" href="/en-US/contribute" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;main-menu.contribute.contribute-home&quot;}">
      Contribute
    </a>
  </li>


              </ul>
              
          </nav>
        </div>
      </div>

      <div class="mzp-c-navigation-items sumo-nav--list-wrap-right logged-out" id="profile-navigation" aria-expanded="false">
        <div class="mzp-c-navigation-menu">
          <nav class="mzp-c-menu mzp-is-enhanced">
              
              <ul class="mzp-c-menu-category-list sumo-nav--list">
                

<li class="mzp-c-menu-category sumo-nav--item-right">
  
<form data-instant-search="form" id="support-search" action="/en-US/search/" method="get" class="simple-search-form">
  
  <input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="Search questions, articles, or topics (example: saving passwords in Firefox)" class="searchbox" id="search-q">
  <button type="submit" title="Search" class="search-button">Search</button>
</form>


  
  
  <a href="https://www.mozilla.org/firefox/new/?utm_source=support.mozilla.org&amp;utm_medium=referral&amp;utm_campaign=non-fx-button&amp;utm_content=header-download-button" class="firefox-download-button sumo-button primary-button button-lg">Download Firefox</a>
  
</li>


<li class="mzp-c-menu-category logged-out-button-row ">
  
  <a rel="nofollow" href="/en-US/users/auth" class="sumo-button secondary-button button-lg" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;main-menu.sign-in-up&quot;}">
    Sign In/Up
  </a>
  
</li>

              </ul>
              
          </nav>
        </div>
      </div>
      <div class="mzp-c-navigation-items sumo-nav--mobile-search-form" id="search-navigation" aria-expanded="false">
        <div class="mzp-c-navigation-menu">
          <nav class="mzp-c-menu mzp-is-enhanced">
            
<form data-instant-search="form" id="mobile-search-results" action="/en-US/search/" method="get" class="simple-search-form">
  
  <input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="Search questions, articles, or topics (example: saving passwords in Firefox)" class="searchbox" id="search-q">
  <button type="submit" title="Search" class="search-button">Search</button>
</form>

          </nav>
        </div>
      </div>
    </div>
  </div>
</header><!--/.mzp-c-navigation -->





<section class="home-search-section sumo-page-section--lg extra-pad-bottom shade-bg">
  <div class="mzp-l-content narrow">
    <div class="home-search-section--content">
      <h1 class="sumo-page-heading-xl">Search Support</h1>
      
<form data-instant-search="form" id="support-search-masthead" action="/en-US/search/" method="get" class="simple-search-form">
  
  <input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="Search questions, articles, or topics (example: saving passwords in Firefox)" class="searchbox" id="search-q">
  <button type="submit" title="Search" class="search-button">Search</button>
</form>


      <p class="popular-searches">
        <span>Popular Searches:</span>
        <a href="#popular_search_1" data-featured-search="">Mozilla account</a>
        <a href="#popular_search_2" data-featured-search="">VPN</a>
        <a href="#popular_search_3" data-featured-search="">Tracking Protection</a>
      </p>
    </div>
  </div>
</section>





<div id="main-content">
  <section class="mzp-l-content sumo-page-section--inner">
    <div class="text-center-to-left-on-large">
      <h2 class="sumo-page-subheading">Get Help</h2>
      <p class="sumo-page-intro">Pick your product</p>
    </div>
    <div class="sumo-card-grid is-product-wrap">
  <div class="scroll-wrap">
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-12-8dda6f.png" alt="Firefox">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/firefox" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;firefox&quot;
                 }">
                Firefox
              </a>
            </h3>
            <p class="card--desc">Web browser for Windows, Mac and Linux</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-37-28-a0d9f0.png" alt="Firefox for Android">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/mobile" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;mobile&quot;
                 }">
                Firefox for Android
              </a>
            </h3>
            <p class="card--desc">Web browser for Android smartphones and tablets</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-37-48-1aeaf0.png" alt="Firefox for iOS">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/ios" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;ios&quot;
                 }">
                Firefox for iOS
              </a>
            </h3>
            <p class="card--desc">Firefox for iPhone, iPad and iPod touch devices</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-07-14-17-10-01-e9ae16.png" alt="Mozilla VPN">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/firefox-private-network-vpn" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;firefox-private-network-vpn&quot;
                 }">
                Mozilla VPN
              </a>
            </h3>
            <p class="card--desc">VPN for Windows 10, Mac, Linux, Android, and iOS devices</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2021-10-25-08-13-06-638484.png" alt="Firefox Relay">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/relay" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;relay&quot;
                 }">
                Firefox Relay
              </a>
            </h3>
            <p class="card--desc">Service that lets you create email masks to hide your real email address</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2023-01-27-08-15-32-531ac9.png" alt="Mozilla Monitor">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/monitor" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;monitor&quot;
                 }">
                Mozilla Monitor
              </a>
            </h3>
            <p class="card--desc">Find out if your private information has been exposed in a known data breach</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-10-14-14-58-56-83ae7a.png" alt="Pocket">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/pocket" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;pocket&quot;
                 }">
                Pocket
              </a>
            </h3>
            <p class="card--desc">Discover and save stories for later</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2022-03-22-07-51-46-147c5f.png" alt="MDN Plus">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/mdn-plus" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;mdn-plus&quot;
                 }">
                MDN Plus
              </a>
            </h3>
            <p class="card--desc">MDN Plus provides a custom user experience for MDN supporters</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2021-10-13-03-33-38-93cfbb.png" alt="Firefox Focus">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/focus-firefox" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;focus-firefox&quot;
                 }">
                Firefox Focus
              </a>
            </h3>
            <p class="card--desc">Automatic privacy browser and content blocker</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-42-8dda6f.png" alt="Firefox for Enterprise">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/firefox-enterprise" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;firefox-enterprise&quot;
                 }">
                Firefox for Enterprise
              </a>
            </h3>
            <p class="card--desc">Firefox Quantum for businesses</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028.png" alt="Thunderbird">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/thunderbird" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;thunderbird&quot;
                 }">
                Thunderbird
              </a>
            </h3>
            <p class="card--desc">Email software for Windows, Mac and Linux</p>
          </div>
      </div>
    
      <div class="card card--product zoom-on-hover">
          <img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-09-24-10-15-12-1ab27d.png" alt="Thunderbird for Android">
          <div class="card--details">
            <h3 class="card--title">
              <a class="expand-this-link" href="/en-US/products/thunderbird-android" data-event-name="link_click" data-event-parameters="{
                   &quot;link_name&quot;: &quot;product-home&quot;,
                   &quot;link_detail&quot;: &quot;thunderbird-android&quot;
                 }">
                Thunderbird for Android
              </a>
            </h3>
            <p class="card--desc">Email app for Android smartphones and tablets</p>
          </div>
      </div>
    
  </div>
</div>
  </section>
  
    <section class="mzp-l-content sumo-page-section--inner">
      <div class="text-center-to-left-on-large">
        <h2 class="sumo-page-subheading">Featured Articles</h2>
      </div>
      
<div class="sumo-card-grid is-four-wide">
  <div class="scroll-wrap">
    
    <div class="card card--article zoom-on-hover">
      <img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="Get community support">
      <div class="card--details">
        <h3 class="card--title">
          <a class="expand-this-link" href="/en-US/kb/get-community-support" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;featured.kb-article&quot;}">
            Get community support</a>
        </h3>
        <p class="card--desc">
          Learn how to connect with the Mozilla community to ask questions and find solutions from fellow users.
        </p>
      </div>
    </div>
    
    <div class="card card--article zoom-on-hover">
      <img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="Add-on Badges">
      <div class="card--details">
        <h3 class="card--title">
          <a class="expand-this-link" href="/en-US/kb/add-on-badges" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;featured.kb-article&quot;}">
            Add-on Badges</a>
        </h3>
        <p class="card--desc">
          You’ll know if an extension is being regularly reviewed if it has one of the badges listed in this article.
        </p>
      </div>
    </div>
    
    <div class="card card--article zoom-on-hover">
      <img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="Common Myths about Private Browsing">
      <div class="card--details">
        <h3 class="card--title">
          <a class="expand-this-link" href="/en-US/kb/common-myths-about-private-browsing" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;featured.kb-article&quot;}">
            Common Myths about Private Browsing</a>
        </h3>
        <p class="card--desc">
          Learn more about common misconceptions about Private Browsing in Firefox.
        </p>
      </div>
    </div>
    
    <div class="card card--article zoom-on-hover">
      <img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="Update Firefox to the latest release">
      <div class="card--details">
        <h3 class="card--title">
          <a class="expand-this-link" href="/en-US/kb/update-firefox-latest-release" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;featured.kb-article&quot;}">
            Update Firefox to the latest release</a>
        </h3>
        <p class="card--desc">
          Firefox automatically updates itself by default, but you can always do a manual update. Learn how to update Firefox on Windows, Mac, or Linux.
        </p>
      </div>
    </div>
    
  </div>
</div>

    </section>
  
  <section class="mzp-l-content sumo-page-section--inner">
    <div class="card card--callout is-full-width has-moz-headings">
  <div class="card--callout-wrap-narrow">
    <img class="card--feature-img" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/join-our-community.b6df5d2b5329096c.png" alt="Illustration of community">
    <div class="card--details">
      <h3 class="card--title">Join Our Community</h3>
      <p class="card--desc">Grow and share your expertise with others. Answer questions and improve our knowledge base.</p>
      <p class="card--desc"><strong><a href="/en-US/contribute">Learn More</a></strong></p>
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          <h5 class="mzp-c-footer-heading">Mozilla</h5>
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            <li><a href="https://www.mozilla.org/en-US/about/legal/fraud-report/">Report Trademark Abuse</a></li>
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            <li><a href="https://www.mozilla.org/firefox/mobile/?utm_source=support.mozilla.org&amp;utm_campaign=footer&amp;utm_medium=referral">Android Browser</a></li>
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            <li><a href="https://www.mozilla.org/en-US/firefox/channel/desktop/?utm_source=support.mozilla.org&amp;utm_campaign=footer&amp;utm_medium=referral#nightly">Nightly</a></li>
            <li><a href="https://www.mozilla.org/en-US/firefox/channel/android/?utm_source=support.mozilla.org&amp;utm_campaign=footer&amp;utm_medium=referral#nightly">Nightly for Android</a></li>
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                What Is It?
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            <li><a href="https://accounts.firefox.com/reset_password">Reset Password</a></li>
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              <a href="/en-US/kb/switching-devices" data-event-name="link_click" data-event-parameters="{&quot;link_name&quot;: &quot;footer.sync-your-data.kb-article&quot;}">
                Sync Your Data
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              <a href="/en-US/products/mozilla-account" data-event-name="link_click" data-event-parameters="{
                  &quot;link_name&quot;: &quot;footer.get-help.product-home&quot;,
                  &quot;link_detail&quot;: &quot;mozilla-account&quot;
                }">
                Get Help
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