- ID de l'analyse :
- 50e7e97d-bb7f-4834-9618-1d6ccc4fc17dTerminée
- URL soumise :
- https://winterqr.top/authorizedRedirigé
- Fin du rapport :
Liens : 4 trouvé(s)
Liens sortants identifiés à partir de la page
| Lien | texte |
|---|---|
| https://www.gov.scot/policies/social-security/help-with-heating-costs/ | eligible for a similar payment from the Scottish Government |
| https://www.smartsurvey.co.uk/s/gov-uk-banner/?c=/winter-fuel-payment | Please fill in this survey (opens in a new tab) |
| https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/ | Open Government Licence v3.0 |
| https://www.nationalarchives.gov.uk/information-management/re-using-public-sector-information/uk-government-licensing-framework/crown-copyright/ | © Crown copyright |
Variables JavaScript : 11 trouvée(s)
Les variables JavaScript globales chargées dans l'objet fenêtre d'une page sont des variables déclarées en dehors des fonctions et accessibles depuis n'importe quel endroit du code au sein du champ d'application actuel
| Nom | Type |
|---|---|
| onbeforetoggle | object |
| documentPictureInPicture | object |
| onscrollend | object |
| LongTaskObserver | object |
| measureHTTPProtocol | function |
| LUX | object |
| LUX_ae | object |
| LUX_al | object |
| GOVUK | object |
| GOVUKFrontend | object |
Messages de journal de console : 1 trouvé(s)
Messages consignés dans la console web
| Type | Catégorie | Enregistrement |
|---|---|---|
| warning | other |
|
HTML
Le corps HTML de la page en données brutes
<!DOCTYPE html><!--[if lt IE 9]><html class="lte-ie8 govuk-template" lang="en"><![endif]--><!--[if gt IE 8]><!--><html class="govuk-template show-global-bar" lang="en"><!--<![endif]--><head>
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<meta name="govuk:ga4-browse-topic" content="benefits">
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<meta name="govuk:public-updated-at" content="2024-11-04T10:27:07+00:00">
<meta name="govuk:updated-at" content="2024-11-05T00:01:05+00:00">
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Winter Fuel Payment: Overview - GOV.UK
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<h1 class="gem-c-title__text govuk-heading-xl">
Winter Fuel Payment
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Contents
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Overview
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<p>If you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. This is known as a ‘Winter Fuel Payment’.</p>
<p>You <a href="/winter-fuel-payment/eligibility">may be eligible</a> if you or your partner get certain benefits.</p>
<p>You will not get the extra Pensioner Cost of Living Payment given in 2022 and 2023. It stopped in winter 2023.</p>
<div role="note" aria-label="Information" class="application-notice info-notice">
<p>This guide is also available <a href="/taliad-tanwydd-gaeaf">in Welsh (Cymraeg)</a>.</p>
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<p>If you’re eligible, you’ll get a letter in October or November saying <a href="/winter-fuel-payment/how-much-youll-get">how much you’ll get</a>.</p>
<p>If you do not get a letter but you think you’re eligible, <a href="/winter-fuel-payment/how-to-claim">check if you need to make a claim</a>.</p>
<p>Most eligible people are paid in November or December. <a href="/winter-fuel-payment/when-youll-get-paid">Find out what to do if you are not paid</a>.</p>
<h2 id="if-you-live-in-scotland">If you live in Scotland</h2>
<p>You cannot get a Winter Fuel Payment. You might be <a rel="external" href="https://www.gov.scot/policies/social-security/help-with-heating-costs/">eligible for a similar payment from the Scottish Government</a>. This will be paid by the Department for Work and Pensions (<abbr title="Department for Work and Pensions">DWP</abbr>).</p>
<h2 id="other-help-with-heating-bills">Other help with heating bills</h2>
<p>You could also get:</p>
<ul>
<li>a <a href="/cold-weather-payment">Cold Weather Payment</a> - if you get certain benefits and the temperature drops to zero degrees Celsius or below for 7 days in a row</li>
<li>the <a href="/the-warm-home-discount-scheme">Warm Home Discount</a> - this is a £150 discount on your bills if you get Pension Credit or live in a low-income household</li>
<li>help from the Household Support Fund, if you’re eligible under your local council’s rules - <a href="/find-local-council">check on your local council’s website</a>
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"name": "Winter Fuel Payment",
"datePublished": "2012-01-05T11:08:46+00:00",
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"text": "Winter Fuel Payment helps older people with their heating bills - claim form, how much you get, eligibility",
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"headLine": "Winter Fuel Payment",
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"articleBody": "\u003cp\u003eIf you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. This is known as a ‘Winter Fuel Payment’.\u003c/p\u003e\n\n\u003cp\u003eYou \u003ca href=\"/winter-fuel-payment/eligibility\"\u003emay be eligible\u003c/a\u003e if you or your partner get certain benefits.\u003c/p\u003e\n\n\u003cp\u003eYou will not get the extra Pensioner Cost of Living Payment given in 2022 and 2023. It stopped in winter 2023.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eThis guide is also available \u003ca href=\"/taliad-tanwydd-gaeaf\"\u003ein Welsh (Cymraeg)\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eIf you’re eligible, you’ll get a letter in October or November saying \u003ca href=\"/winter-fuel-payment/how-much-youll-get\"\u003ehow much you’ll get\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eIf you do not get a letter but you think you’re eligible, \u003ca href=\"/winter-fuel-payment/how-to-claim\"\u003echeck if you need to make a claim\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eMost eligible people are paid in November or December. \u003ca href=\"/winter-fuel-payment/when-youll-get-paid\"\u003eFind out what to do if you are not paid\u003c/a\u003e.\u003c/p\u003e\n\n\u003ch2 id=\"if-you-live-in-scotland\"\u003eIf you live in Scotland\u003c/h2\u003e\n\n\u003cp\u003eYou cannot get a Winter Fuel Payment. You might be \u003ca rel=\"external\" href=\"https://www.gov.scot/policies/social-security/help-with-heating-costs/\"\u003eeligible for a similar payment from the Scottish Government\u003c/a\u003e. This will be paid by the Department for Work and Pensions (\u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e).\u003c/p\u003e\n\n\u003ch2 id=\"other-help-with-heating-bills\"\u003eOther help with heating bills\u003c/h2\u003e\n\n\u003cp\u003eYou could also get:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ea \u003ca href=\"/cold-weather-payment\"\u003eCold Weather Payment\u003c/a\u003e - if you get certain benefits and the temperature drops to zero degrees Celsius or below for 7 days in a row\u003c/li\u003e\n \u003cli\u003ethe \u003ca href=\"/the-warm-home-discount-scheme\"\u003eWarm Home Discount\u003c/a\u003e - this is a £150 discount on your bills if you get Pension Credit or live in a low-income household\u003c/li\u003e\n \u003cli\u003ehelp from the Household Support Fund, if you’re eligible under your local council’s rules - \u003ca href=\"/find-local-council\"\u003echeck on your local council’s website\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\n"
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"text": "<p>If you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. This is known as a ‘Winter Fuel Payment’.</p>\n\n<p>You <a href=\"/winter-fuel-payment/eligibility\">may be eligible</a> if you or your partner get certain benefits.</p>\n\n<p>You will not get the extra Pensioner Cost of Living Payment given in 2022 and 2023. It stopped in winter 2023.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>This guide is also available <a href=\"/taliad-tanwydd-gaeaf\">in Welsh (Cymraeg)</a>.</p>\n</div>\n\n<p>If you’re eligible, you’ll get a letter in October or November saying <a href=\"/winter-fuel-payment/how-much-youll-get\">how much you’ll get</a>.</p>\n\n<p>If you do not get a letter but you think you’re eligible, <a href=\"/winter-fuel-payment/how-to-claim\">check if you need to make a claim</a>.</p>\n\n<p>Most eligible people are paid in November or December. <a href=\"/winter-fuel-payment/when-youll-get-paid\">Find out what to do if you are not paid</a>.</p>\n\n<h2 id=\"if-you-live-in-scotland\">If you live in Scotland</h2>\n\n<p>You cannot get a Winter Fuel Payment. You might be <a rel=\"external\" href=\"https://www.gov.scot/policies/social-security/help-with-heating-costs/\">eligible for a similar payment from the Scottish Government</a>. This will be paid by the Department for Work and Pensions (<abbr title=\"Department for Work and Pensions\">DWP</abbr>).</p>\n\n<h2 id=\"other-help-with-heating-bills\">Other help with heating bills</h2>\n\n<p>You could also get:</p>\n\n<ul>\n <li>a <a href=\"/cold-weather-payment\">Cold Weather Payment</a> - if you get certain benefits and the temperature drops to zero degrees Celsius or below for 7 days in a row</li>\n <li>the <a href=\"/the-warm-home-discount-scheme\">Warm Home Discount</a> - this is a £150 discount on your bills if you get Pension Credit or live in a low-income household</li>\n <li>help from the Household Support Fund, if you’re eligible under your local council’s rules - <a href=\"/find-local-council\">check on your local council’s website</a>\n</li>\n</ul>\n\n"
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"text": "<p>You can get a Winter Fuel Payment for Winter 2024 to 2025 if you were born before 23 September 1958.</p>\n\n<p>You must also live in England or Wales and get one of the following:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>Universal Credit</li>\n <li>income-related Employment and Support Allowance (ESA)</li>\n <li>income-based Jobseeker’s Allowance (JSA)</li>\n <li>Income Support</li>\n <li>Child Tax Credit</li>\n <li>Working Tax Credit</li>\n</ul>\n\n<p>You’ll also need to have been getting a benefit during the qualifying week of 16 to 22 September 2024.</p>\n\n<p>In some circumstances, you might be eligible <a href=\"/winter-fuel-payment/if-you-live-abroad\">if you live abroad</a>.</p>\n\n<h2 id=\"when-you-will-not-be-eligible\">When you will not be eligible</h2>\n\n<p>You will not be eligible if you:</p>\n\n<ul>\n <li>live in Scotland</li>\n <li>have been in hospital getting free treatment for more than a year</li>\n <li>were in prison for the whole of the week of 16 to 22 September 2024</li>\n <li>were living in a care home for the whole time from 24 June to 22 September 2024</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>If you live in Scotland, you might be <a rel=\"external\" href=\"https://www.gov.scot/policies/social-security/help-with-heating-costs/\">eligible for a similar payment from the Scottish Government</a>. This will be paid by the Department for Work and Pensions (DWP).</p>\n</div>\n\n<h2 id=\"if-you-live-in-a-care-home\">If you live in a care home</h2>\n\n<p>You can get a Winter Fuel Payment if:</p>\n\n<ul>\n <li>you get certain benefits and are eligible</li>\n <li>you have lived in a care home for less than 13 weeks including the week of 16 to 22 September 2024</li>\n</ul>\n\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/how-much-youll-get",
"text": "<p>You’ll get a letter in October or November telling you how much Winter Fuel Payment you’ll get, <a href=\"/winter-fuel-payment/eligibility\">if you’re eligible</a>. </p>\n\n<p>If you do not get a letter but think you are eligible, <a href=\"/winter-fuel-payment/how-to-claim\">check if you need to make a claim</a>.</p>\n\n<p>The amount you get is based on when you were born and your circumstances between 16 and 22 September 2024. This is called the ‘qualifying week’.</p>\n\n<p>Any money you get is tax-free and will not affect your other benefits.</p>\n\n<h2 id=\"if-you-live-alone\">If you live alone</h2>\n\n<p>You’ll get either:</p>\n\n<ul>\n <li>£200 if you were born between 23 September 1944 and 22 September 1958</li>\n <li>£300 if you were born before 23 September 1944</li>\n</ul>\n\n<h2 id=\"if-you-live-with-someone\">If you live with someone</h2>\n\n<p>If you and your partner jointly claim any of the benefits, one of you will get a payment of either:</p>\n\n<ul>\n <li>£200 if one or both of you were born between 23 September 1944 and 22 September 1958</li>\n <li>£300 if one or both of you were born before 23 September 1944</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You’ll be paid into the bank account your benefits are usually paid into.</p>\n</div>\n\n<h2 id=\"if-you-live-in-a-care-home\">If you live in a care home</h2>\n\n<p><a href=\"/winter-fuel-payment/eligibility\">If you’re eligible</a> you’ll get either:</p>\n\n<ul>\n <li>£200 if you were born between 23 September 1944 and 22 September 1958</li>\n <li>£300 if you were born before 23 September 1944</li>\n</ul>\n\n"
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"acceptedAnswer": {
"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/how-to-claim",
"text": "<p>Most people get the Winter Fuel Payment automatically <a href=\"/winter-fuel-payment/eligibility\">if they’re eligible</a>.</p>\n\n<p>You do not need to claim if you get any of the following:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>Universal Credit</li>\n <li>Income Support</li>\n <li>income-related Employment and Support Allowance (ESA)</li>\n <li>income-based Jobseeker’s Allowance (JSA)</li>\n <li>Child Tax Credit</li>\n <li>Working Tax Credit</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You will need to claim if you’re eligible and <a href=\"/winter-fuel-payment/if-you-live-abroad\">live abroad</a>.</p>\n</div>\n\n<h2 id=\"get-help-and-advice\">Get help and advice</h2>\n\n<p>Call the Winter Fuel Payment Centre if you’re not sure if you’re eligible. You cannot make a claim by phone.</p>\n\n<div class=\"contact\">\n<p>Winter Fuel Payment Centre<br>\n<a href=\"https://secure.dwp.gov.uk/contact-winter-fuel-payments-centre/contact-form\">Email enquiry form</a><br>\nTelephone: 0800 731 0160<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on 18001 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://connect.interpreterslive.co.uk/vrs?ilc=DWP\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=oELNMfAvDxw\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/when-youll-get-paid",
"text": "<p>Most payments are made automatically in November or December.</p>\n\n<p>You’ll get a letter telling you:</p>\n\n<ul>\n <li>how much you’ll get</li>\n <li>which bank account it will be paid into - this is usually the same account as your Pension Credit or other benefits</li>\n</ul>\n\n<p>If you do not get a letter or the money has not been paid into your account by 29 January 2025, <a href=\"/winter-fuel-payment/report-change-circumstances\">contact the Winter Fuel Payment Centre</a>.</p>\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/if-you-live-abroad",
"text": "\n<p>If you do not live in the UK, you’re only eligible for the Winter Fuel Payment if:</p>\n\n<ul>\n <li>you were born before 23 September 1958</li>\n <li>you get UK State Pension</li>\n <li>you have a genuine and sufficient link to the UK - this can include having lived or worked in the UK, and having family in the UK</li>\n <li>the UK is responsible for paying your benefits</li>\n <li>you moved to an eligible country before 31 December 2020 and are <a href=\"/guidance/the-withdrawal-agreement-what-uk-nationals-need-to-know-about-citizens-rights\">covered by the Withdrawal Agreement</a>\n</li>\n</ul>\n\n<p>If you are a British or Irish national living in Ireland, you do not need to have moved by 31 December 2020, but you will need to meet all of the other eligibility rules.</p>\n\n<p>You must also be getting a qualifying means-tested benefit from the country you live in that is equivalent to:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>Universal Credit</li>\n <li>income-related Employment and Support Allowance (ESA)</li>\n <li>income-based Jobseeker’s Allowance (JSA)</li>\n <li>Income Support</li>\n <li>Working Tax Credit</li>\n <li>Child Tax Credit</li>\n</ul>\n\n<p>You’ll need to have been getting this benefit during the qualifying week of 16 to 22 September 2024</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You must live in an eligible EEA country or Switzerland to get a Winter Fuel Payment.</p>\n</div>\n\n<h2 id=\"eligible-countries\">Eligible countries</h2>\n\n<ul>\n <li>Austria</li>\n <li>Belgium</li>\n <li>Bulgaria</li>\n <li>Croatia</li>\n <li>Czech Republic</li>\n <li>Denmark</li>\n <li>Estonia</li>\n <li>Finland</li>\n <li>Germany</li>\n <li>Hungary</li>\n <li>Iceland</li>\n <li>Ireland</li>\n <li>Italy</li>\n <li>Latvia</li>\n <li>Liechtenstein</li>\n <li>Lithuania</li>\n <li>Luxembourg</li>\n <li>Netherlands</li>\n <li>Norway</li>\n <li>Poland</li>\n <li>Romania</li>\n <li>Slovakia</li>\n <li>Slovenia</li>\n <li>Sweden</li>\n <li>Switzerland</li>\n</ul>\n\n<h2 id=\"how-to-claim\">How to claim</h2>\n\n<p>You can claim Winter Fuel Payment by:</p>\n\n<ul>\n <li>post - from 30 September 2024</li>\n <li>phone - from 28 October 2024</li>\n</ul>\n\n<p>The deadline for you to make a claim for winter 2024 to 2025 is 31 March 2025.</p>\n\n<p>When you make a claim, you’ll need to provide evidence of the means-tested benefit you are getting (from the country you live in).</p>\n\n<h3 id=\"claim-by-post\">Claim by post</h3>\n\n<p>You will need to claim Winter Fuel Payment even if you have got it before. The payment is not made automatically.</p>\n\n<p>Download and fill in form IPCF091, if you’re a UK national or UK dual national living in an eligible country other than Ireland.</p>\n\n<p>If you’ve not claimed Winter Fuel Payment before, you’ll also need to fill in a Winter Fuel Payment claim form. </p>\n\n<p>If you got a Winter Fuel Payment before, you will need to provide evidence of the means-tested benefit you are getting (from the country you live in) in the Winter Fuel Payment additional information form.</p>\n\n<p><a href=\"/government/publications/winter-fuel-payment-claim-form-eea-and-switzerland\">Download the forms</a>.</p>\n\n<p>Send your completed forms to the following address.</p>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1ZU\n<br>UK\n<br>\n</p></div></div>\n\n<h3 id=\"claim-by-phone\">Claim by phone</h3>\n\n<p>Call the Winter Fuel Payment Centre to claim by phone.</p>\n\n<div class=\"contact\">\n<p>Winter Fuel Payment Centre<br>\n<a href=\"https://secure.dwp.gov.uk/contact-winter-fuel-payments-centre/contact-form\">Email enquiry form</a><br>\nTelephone: +44 (0)191 218 7777<br>\nTextphone: contact Relay UK on +44 (0)151 494 2022 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&[email protected]\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<h3 id=\"what-to-prepare-before-you-call\">What to prepare before you call</h3>\n\n<p>Before you call, you will need to know:</p>\n\n<ul>\n <li>your National Insurance number</li>\n <li>your bank or building society details</li>\n <li>your BIC and IBAN numbers</li>\n <li>the date you were married or entered into a civil partnership (if appropriate)</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>Payments cannot be made into a National Savings and Investments (NS&I) account unless you already get other benefits paid into the account.</p>\n</div>\n\n<p>You’ll also need to say whether during the qualifying week of 16 to 22 September 2024 you were:</p>\n\n<ul>\n <li>in hospital getting free in-patient treatment</li>\n <li>in a residential care home</li>\n <li>in prison</li>\n</ul>\n\n<h2 id=\"if-you-disagree-with-a-decision\">If you disagree with a decision</h2>\n\n<p>You can <a href=\"/mandatory-reconsideration\">challenge a decision</a> about your claim. This is called asking for mandatory reconsideration.</p>\n\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/report-change-circumstances",
"text": "<p>Contact the Winter Fuel Payment Centre if you’re <a href=\"/winter-fuel-payment/eligibility\">eligible for a Winter Fuel Payment</a> and you:</p>\n\n<ul>\n <li>need to report a change of circumstances</li>\n <li>need to change your address or personal details</li>\n <li>want to cancel future payments</li>\n <li>want to return a payment</li>\n</ul>\n\n<p>Report any change of circumstances as soon as possible - for example, if you stop getting a benefit, move house or move into a care home. These can affect how much Winter Fuel Payment you get.</p>\n\n<p>If you cancel your payments, you can change this at any time.</p>\n\n<h2 id=\"contact-the-winter-fuel-payment-centre\">Contact the Winter Fuel Payment Centre</h2>\n\n<p>When you contact the payment centre, you’ll need to tell them your personal details like:</p>\n\n<ul>\n <li>your name</li>\n <li>your address</li>\n <li>your date of birth</li>\n <li>your <a href=\"/lost-national-insurance-number\">National Insurance number</a>\n</li>\n</ul>\n\n<p>You can either call the helpline or send a letter by post.</p>\n\n<h3 id=\"if-youre-in-the-uk\">If you’re in the UK</h3>\n\n<div class=\"contact\">\n<p>Telephone: 0800 731 0160<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on 18001 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&[email protected]\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1LR\n<br>\n</p></div></div>\n\n<h3 id=\"if-youre-outside-the-uk\">If you’re outside the UK</h3>\n\n<div class=\"contact\">\n<p>Telephone: +44 (0)191 218 7777<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on +44 (0)151 494 2022 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&[email protected]\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1ZU\n<br>UK\n<br>\n</p></div></div>\n\n<h2 id=\"if-youve-been-paid-too-much\">If you’ve been paid too much</h2>\n\n<p>You may have to repay the money if you:</p>\n\n<ul>\n <li>did not report a change straight away</li>\n <li>gave wrong information</li>\n <li>were overpaid by mistake</li>\n</ul>\n\n<p>Find out how to <a href=\"/benefit-overpayments\">repay the money you owe from benefit overpayment</a>.</p>\n"
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