https://movelearnplay.edmonton.ca/

ID de l'analyse :
e20fa3dd-ee53-4f12-9809-aeccd4c97423Terminée
URL soumise :
https://movelearnplay.edmonton.ca/
Fin du rapport :

Liens : 12 trouvé(s)

Liens sortants identifiés à partir de la page

Lientexte
https://www.edmonton.ca/privacy.aspxPrivacy policy
https://edmonton.ca/engageandplayedmonton.ca/engageandplay
https://docs.google.com/forms/d/e/1FAIpQLSduna9uCgPktW1e3t2dhfTHrcWLfxur8-ziDFARS3boRT3sQw/viewformContinuous Monthly Membership Hold Request Form
https://docs.google.com/forms/d/e/1FAIpQLSfFhy1tG_gZdONE1HRE01ZcIuIAkrQLgngsml6DOHDHp7Sr-w/viewform?fbzx=-5862588822285400947Continuous Monthly Membership Cancellation Request Form
https://www.edmonton.ca/sites/default/files/public-files/assets/PDF/CityArtsRegisteredProgramCancellation.pdfCity Arts Centre Cancellation Policy
https://www.edmonton.ca/activities_parks_recreation/rec-use-safety-guidelinesRecreation Safety Guidelines
https://www.edmonton.ca/safety/contraventions-appealsRespect for People& Property Guidelines
https://www.alberta.ca/covid19-vaccine.aspxvaccine
https://www.alberta.ca/isolation.aspxGovernment of Alberta isolation requirements
https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deafedmonton.ca

Variables JavaScript : 54 trouvée(s)

Les variables JavaScript globales chargées dans l'objet fenêtre d'une page sont des variables déclarées en dehors des fonctions et accessibles depuis n'importe quel endroit du code au sein du champ d'application actuel

NomType
0object
onbeforetoggleobject
documentPictureInPictureobject
onscrollendobject
$function
jQueryfunction
Sys$Enum$parsefunction
Sys$Enum$toStringfunction
Sys$Component$_setPropertiesfunction
Sys$Component$_setReferencesfunction

Messages de journal de console : 2 trouvé(s)

Messages consignés dans la console web

TypeCatégorieEnregistrement
errorjavascript
URL
https://crf-df-prod-x35zmmcvja-nn.a.run.app/js/app.js
texte
JSHandle@error
errornetwork
URL
https://movelearnplay.edmonton.ca/Error/PageNotFound?aspxerrorpath=/explorer.png
texte
Failed to load resource: the server responded with a status of 404 ()

HTML

Le corps HTML de la page en données brutes

<!DOCTYPE html><html><head>
    <!--[if IE]>
        <meta http-equiv="x-ua-compatible" content="IE=9" />
    <![endif]-->
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
    <title>Home - move.learn.play</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <meta name="description" content="City-operated attractions, arenas, municipal golf courses, recreation centres, senior centres, stadiums, sports fields and tennis courts.">
    <meta name="apple-mobile-web-app-title" content="Registration">
    <meta name="application-name" content="Registration">

    <!-- Tab icon-->
    <link rel="shortcut icon" href="/themes/Content/images/icons/favicon.ico" type="image/x-icon">
    <link rel="icon" href="/themes/Content/images/icons/favicon.ico" type="image/x-icon">
    <link rel="apple-touch-icon" sizes="57x57" href="/themes/Content/images/icons/apple-icon-57x57.png">
    <link rel="apple-touch-icon" sizes="60x60" href="/themes/Content/images/icons/apple-icon-60x60.png">
    <link rel="apple-touch-icon" sizes="72x72" href="/themes/Content/images/icons/apple-icon-72x72.png">
    <link rel="apple-touch-icon" sizes="76x76" href="/themes/Content/images/icons/apple-icon-76x76.png">
    <link rel="apple-touch-icon" sizes="114x114" href="/themes/Content/images/icons/apple-icon-114x114.png">
    <link rel="apple-touch-icon" sizes="120x120" href="/themes/Content/images/icons/apple-icon-120x120.png">
    <link rel="apple-touch-icon" sizes="144x144" href="/themes/Content/images/icons/apple-icon-144x144.png">
    <link rel="apple-touch-icon" sizes="152x152" href="/themes/Content/images/icons/apple-icon-152x152.png">
    <link rel="apple-touch-icon" sizes="180x180" href="/themes/Content/images/icons/apple-icon-180x180.png">
    <link rel="icon" type="image/png" sizes="192x192" href="/themes/Content/images/icons/android-icon-192x192.png">
    <link rel="manifest" href="/themes/Content/images/icons/manifest.json">
    <meta name="msapplication-TileColor" content="#ffffff">
    <meta name="msapplication-TileImage" content="/themes/Content/images/icons/ms-icon-144x144.png">
    <meta name="themes-color" content="#ffffff">

    <link rel="stylesheet" href="/Content/css/jquery-ui-1.10.2.min.css">
    <link rel="stylesheet" href="/Content/css/bootstrap.css">
    <link rel="stylesheet" href="/Content/css/Style.css">
    <link rel="stylesheet" href="/Content/css/Site.css">
    <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.3.1/css/all.css" integrity="sha384-mzrmE5qonljUremFsqc01SB46JvROS7bZs3IO2EmfFsd15uHvIt+Y8vEf7N7fWAU" crossorigin="anonymous">
    <link rel="stylesheet" href="/Content/css/bootstrap-datepicker3.min.css">

    <!-- Site Specific CSS / JS goes here when overridden -->
    <link href="/themes/Content/css/Site.css" rel="stylesheet">
    <link href="/themes/Content/css/Font.css" rel="stylesheet">
    <link href="/themes/Content/css/Site_Color.css" rel="stylesheet">
    <link href="/themes/Content/lib/fontawesome/css/all.min.css" rel="stylesheet">

    <!-- End Site Specific CSS / JS -->
    
    <!--Site-->
    <script async="" src="//cse.google.com/adsense/search/async-ads.js"></script><script async="" src="//cse.google.com/adsense/search/async-ads.js"></script><script type="text/javascript" async="" src="https://www.google-analytics.com/analytics.js"></script><script type="text/javascript" async="" src="https://www.googletagmanager.com/gtag/js?id=G-2Q7D1CR2CZ&amp;l=dataLayer&amp;cx=c&amp;gtm=457e4cc1za200"></script><script type="text/javascript" src="/Scripts/jquery-3.4.1.min.js"></script>
    <script type="text/javascript" src="/Scripts/MicrosoftAjax.js"></script>
    <script type="text/javascript" src="/Scripts/MicrosoftMvcAjax.js"></script>
    <script type="text/javascript" src="/Scripts/MicrosoftMvcValidation.js"></script>
    <script type="text/javascript" src="/Scripts/inzUtils.js"></script>
    <script type="text/javascript" src="/Scripts/daterangevalidator.js"></script>
    <script type="text/javascript" src="/Scripts/mustmatchvalidator.js"></script>
    <script type="text/javascript" src="/Scripts/CascadingDropDownList.js"></script>
    <script type="text/javascript" src="/Scripts/remotevalidator.js"></script>
    <script type="text/javascript" src="/Scripts/creditcardvalidator.js"></script>
    <script type="text/javascript" src="/Scripts/jquery-ui-1.10.2.min.js"></script>
    <script type="text/javascript" src="/Scripts/bootstrap.js"></script>


    <!--[if lt IE 9]>
    <script src="/Content/js/html5shiv.min.js"></script>
    <script src="/Content/js/respond.min.js"></script>
    <![endif]-->

    <!-- Global site tag (gtag.js) - Google Analytics -->
<script async="" src="https://www.googletagmanager.com/gtag/js?id=UA-131009608-1"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-131009608-1');
</script>
<meta name="google-site-verification" content="I1FYRhP3TkXUyuASlh5v7SRgaumgieoMcL0VwrowtNw">




    <script type="text/javascript" src="//static.queue-it.net/script/queueclient.min.js"></script>
<script data-queueit-c="edmonton" type="text/javascript" src="//static.queue-it.net/script/queueconfigloader.min.js">
</script><script type="text/javascript" src="https://assets.queue-it.net/edmonton/integrationconfig/javascript/queueclientConfig.js?versionTimestamp=20241217212104"></script>

<style>
@media (max-width: 1439px) and (min-width: 1200px) {
    .header-categories .media-heading {        
        width: 85% !important;    
        }
}
@media (min-width: 1440px) {    
    .header-categories .media-heading {        
        width: 70% !important;    
    }    
}

/* SHOWCASE HELP IE */
.showcase img {
    max-width: 360px;
} 

/* HIDE DROPIN
.navbar .nav.navbar-nav > li:nth-of-type(4),
.footer-list > li:nth-of-type(1), 
.navbar-nav > .panel > .panel-body > .collapse-cat:nth-of-type(2) 
{
    display: none;
}
*/

/* HIDE SPACE TO BOOK 
.navbar .nav.navbar-nav > li:nth-of-type(5), 
.footer-list > li:nth-of-type(4), 
.navbar-nav > .panel > .panel-body > .collapse-cat:nth-of-type(5) 
{
    display: none;
}
*/

form input[value="Use Existing Contract"] {
    display: none;
}

</style>

<script type="text/javascript">
    $(document).ready(function() {
        $(".media-heading").text(function(index, text) {
        return text.replace('Popular Drop-in Activities', 'Great Value Options');
        });
        $(".media-heading").text(function(index, text) {
        return text.replace('Popular Registered Programs', 'Popular Activities');
        });
    });
</script>

	<style type="text/css">.sc-header[data-v-28e38124] {
  background-image: linear-gradient(101deg, #005a9a, #00355a);
  color: #fff;
  min-height: 75px;
  border-top-left-radius: 9px;
  border-top-right-radius: 9px;
  padding: 18px;
  -webkit-box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2);
          box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2);
  position: relative;
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
}
.sc-header--img[data-v-28e38124] {
  border-radius: 50%;
  -ms-flex-item-align: center;
      align-self: center;
  width: 40px;
  height: 40px;
}
.sc-header--title[data-v-28e38124] {
  -ms-flex-item-align: center;
      align-self: center;
  padding: 5px 18px 10px;
  -webkit-box-flex: 1;
      -ms-flex: 1;
          flex: 1;
  -webkit-user-select: none;
     -moz-user-select: none;
      -ms-user-select: none;
          user-select: none;
  font-size: 18px;
  line-height: 22px;
  font-weight: bold;
}
.sc-header--title span[data-v-28e38124] {
  display: block;
  font-size: 14px;
  font-weight: normal;
  line-height: 14px;
  color: #c2e7ff;
}
.sc-header--title.enabled[data-v-28e38124] {
  cursor: pointer;
  border-radius: 5px;
}
.sc-header--title.enabled[data-v-28e38124]:hover {
  -webkit-box-shadow: 0px 2px 5px rgba(0, 0, 1, 0.1);
          box-shadow: 0px 2px 5px rgba(0, 0, 1, 0.1);
}
.sc-header--more[data-v-28e38124] {
  position: relative;
  display: inline-block;
  -ms-flex-item-align: center;
      align-self: center;
  border-radius: 5px;
}
.sc-header--more[data-v-28e38124]:hover {
  background-color: #00243f;
}
.sc-header--more:hover .sc-header--more-content[data-v-28e38124] {
  display: block;
  z-index: 100;
}
.sc-header--more .sc-header--more-content[data-v-28e38124] {
  display: none;
  position: absolute;
  left: -88px;
  top: 34px;
  background-color: #00243f;
  width: 128px;
  padding: 6px 0;
  border-radius: 3px;
  -webkit-box-shadow: 0px 8px 16px 0px rgba(0, 0, 0, 0.2);
          box-shadow: 0px 8px 16px 0px rgba(0, 0, 0, 0.2);
  z-index: 1;
}
.sc-header--more .sc-header--more-content a[data-v-28e38124] {
  font-size: 14px;
  line-height: normal;
  letter-spacing: normal;
  color: #c2e7ff;
  padding: 6px 16px;
  text-decoration: none;
  display: block;
  text-align: center;
}
.sc-header--more .sc-header--more-content a[data-v-28e38124]:hover {
  color: #fff;
}
.sc-header--close-button[data-v-28e38124],
.sc-header--more-button[data-v-28e38124] {
  width: 40px;
  -ms-flex-item-align: center;
      align-self: center;
  height: 40px;
  margin-right: 0px;
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
  cursor: pointer;
  border-radius: 5px;
  margin-left: auto;
  padding: 10px;
}
.sc-header--close-button[data-v-28e38124]:hover,
.sc-header--more-button[data-v-28e38124]:hover {
  background-color: #00243f;
  -webkit-box-shadow: 0px 2px 5px rgba(0, 0, 1, 0.1);
          box-shadow: 0px 2px 5px rgba(0, 0, 1, 0.1);
}
.sc-header--close-button img[data-v-28e38124],
.sc-header--more-button img[data-v-28e38124] {
  width: 100%;
  height: 100%;
  padding: 10px;
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
}
@media (max-width: 450px) {
.sc-header[data-v-28e38124] {
    border-radius: 0px;
}
}</style><style type="text/css">.notification-bar[data-v-0bd4a8e8] {
  position: relative;
  padding: 10px 0 8px;
  text-align: center;
  background-color: #fff;
  font-size: 12px;
  z-index: 1;
  line-height: 1.8;
}
.notification-bar[data-v-0bd4a8e8]::after {
  content: "";
  position: absolute;
  bottom: 0;
  left: 0;
  width: 100%;
  height: 8px;
  background: -webkit-gradient(linear, left top, left bottom, color-stop(-50%, rgba(0, 0, 0, 0.2)), to(rgba(0, 0, 0, 0)));
  background: linear-gradient(180deg, rgba(0, 0, 0, 0.2) -50%, rgba(0, 0, 0, 0) 100%);
  -webkit-transform: translateY(100%);
          transform: translateY(100%);
}
.notification-bar a[data-v-0bd4a8e8] {
  color: #0a5283;
  font-weight: 700;
  text-decoration: none;
}</style><style type="text/css">
a.chatLink[data-v-3ad16cb5] {
    color: inherit !important;
}
</style><style type="text/css">
.sc-message--file[data-v-a6f4435e] {
    border-radius: 6px;
    font-weight: 300;
    font-size: 14px;
    line-height: 1.4;
    /* white-space: pre-wrap; */
    -webkit-font-smoothing: subpixel-antialiased;
}
.sc-message--content.sent .sc-message--file[data-v-a6f4435e] {
    word-wrap: break-word;
}
.sc-message--file-icon[data-v-a6f4435e] {
    text-align: center;
    margin-left: auto;
    margin-right: auto;
    margin-top: 15px;
    margin-bottom: 0px;
}
.sc-image[data-v-a6f4435e] {
    max-width: 100%;
    min-width: 100%;
}
.sc-message--file-text[data-v-a6f4435e] {
    padding: 17px 20px;
    border-radius: 6px;
    font-weight: 300;
    font-size: 14px;
    line-height: 1.4;
    white-space: pre-wrap;
    -webkit-font-smoothing: subpixel-antialiased;
}
.sc-message--file-name[data-v-a6f4435e] {
    color: white;
    padding-left: 15px;
    padding-right: 15px;
    padding-top: 0;
    font-size: x-small;
    text-align: center;
}
.sc-message--file-name a[data-v-a6f4435e] {
    text-decoration: none;
    color: #ece7e7;
}
.sc-message--file-name a[data-v-a6f4435e]:hover {
    color: white;
}
.sc-message--content.sent .sc-message--file-text[data-v-a6f4435e] {
    color: white;
    background-color: #4e8cff;
    word-wrap: break-word;
}
.sc-message--content.received .sc-message--file[data-v-a6f4435e] {
    color: #263238;
    background-color: #f4f7f9;
    margin-right: 40px;
}
.sc-message--content.received .sc-message--file-name[data-v-a6f4435e] {
    color: #000;
}
.sc-message--content.received .sc-message--file a[data-v-a6f4435e] {
    color: rgba(43, 40, 40, 0.7);
}
.sc-message--content.received .sc-message--file a[data-v-a6f4435e]:hover {
    color: #0c0c0c;
}
</style><style type="text/css">
.sc-typing-indicator[data-v-8bcbff10] {
    text-align: center;
    padding: 8px 14px;
    border-radius: 6px;
}
.sc-typing-indicator span[data-v-8bcbff10] {
    display: inline-block;
    background-color: #b6b5ba;
    width: 10px;
    height: 10px;
    border-radius: 100%;
    margin-right: 3px;
    -webkit-animation: bob-8bcbff10 2s infinite;
            animation: bob-8bcbff10 2s infinite;
}

/* SAFARI GLITCH */
.sc-typing-indicator span[data-v-8bcbff10]:nth-child(1) {
    -webkit-animation-delay: -1s;
            animation-delay: -1s;
}
.sc-typing-indicator span[data-v-8bcbff10]:nth-child(2) {
    -webkit-animation-delay: -0.85s;
            animation-delay: -0.85s;
}
.sc-typing-indicator span[data-v-8bcbff10]:nth-child(3) {
    -webkit-animation-delay: -0.7s;
            animation-delay: -0.7s;
}
@-webkit-keyframes bob-8bcbff10 {
10% {
        -webkit-transform: translateY(-10px);
                transform: translateY(-10px);
        background-color: #9e9da2;
}
50% {
        -webkit-transform: translateY(0);
                transform: translateY(0);
        background-color: #b6b5ba;
}
}
@keyframes bob-8bcbff10 {
10% {
        -webkit-transform: translateY(-10px);
                transform: translateY(-10px);
        background-color: #9e9da2;
}
50% {
        -webkit-transform: translateY(0);
                transform: translateY(0);
        background-color: #b6b5ba;
}
}
</style><style type="text/css">
.sc-message--system[data-v-5a52313e] {
    padding: 8px 20px;
    border-radius: 6px;
    font-weight: 300;
    font-size: 12px;
    line-height: 1.2;
    white-space: pre-wrap;
    -webkit-font-smoothing: subpixel-antialiased;
    font-style: italic;
    opacity: 0.55;
}
</style><style type="text/css">@import url(https://fonts.googleapis.com/css2?family=Open+Sans&display=swap);</style><style type="text/css">
</style><style type="text/css">.sc-message {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
}
.sc-message:not(.sent) + .sent {
  margin-top: 20px;
}
.sent + .sc-message:not(.sent) {
  margin-top: 20px;
}
.sc-message--content {
  width: 100%;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  font-family: "Open Sans", Calibri, Helvetica, Arial, sans-serif;
  margin-bottom: 4px;
}
.sc-message--content.sent {
  -webkit-box-pack: end;
      -ms-flex-pack: end;
          justify-content: flex-end;
}
.sc-message--content.system {
  -webkit-box-pack: center;
      -ms-flex-pack: center;
          justify-content: center;
}
.sc-message--content.sent .sc-message--avatar {
  display: none;
}
.sc-message--avatar {
  -webkit-box-flex: 0;
      -ms-flex: 0 0 auto;
          flex: 0 0 auto;
  width: 30px;
  height: 30px;
  border-radius: 500px;
  -ms-flex-item-align: start;
      align-self: flex-start;
  margin-right: 15px;
  overflow: hidden;
}
.sc-message--avatar img {
  width: 30px;
  height: 30px;
}
@media (max-width: 450px) {
.sc-message {
    width: 80%;
}
}
.sc-message--text {
  -webkit-box-flex: 1;
      -ms-flex: 1 1 auto;
          flex: 1 1 auto;
  padding: 12px;
  border-radius: 6px;
  font-weight: 300;
  font-size: 14px;
  line-height: 1.4;
  position: relative;
  -webkit-font-smoothing: subpixel-antialiased;
}
.sc-message--text a {
  color: rgb(0, 74, 126) !important;
}
.sc-message--text p {
  margin: 0 !important;
  padding: 0 !important;
}
.sc-message--text .sc-message--text-body p.sc-message--text-content {
  white-space: pre-wrap;
}
.sc-message--text:hover .sc-message--toolbox {
  left: -20px;
  opacity: 1;
}
.sc-message--text .sc-message--toolbox {
  -webkit-transition: left 0.2s ease-out 0s;
  transition: left 0.2s ease-out 0s;
  white-space: normal;
  opacity: 0;
  position: absolute;
  left: 0px;
  width: 25px;
  top: 0;
}
.sc-message--text .sc-message--toolbox button {
  background: none;
  border: none;
  padding: 0px;
  margin: 0px;
  outline: none;
  width: 100%;
  text-align: center;
  cursor: pointer;
}
.sc-message--text .sc-message--toolbox button:focus {
  outline: none;
}
.sc-message--content.sent .sc-message--text {
  color: white;
  background-color: #4e8cff;
  max-width: calc(100% - 120px);
  word-wrap: break-word;
  text-align: left;
}
.sc-message--content.sent .sc-message--text a {
  color: #fff !important;
}
.sc-message--content.sent .sc-message--text p {
  color: #fff !important;
}
.sc-message--text code {
  font-family: "Open Sans", Courier, monospace !important;
}
.sc-message--content.received .sc-message--text {
  color: #0f1b29;
  background-color: #f4f7f9;
  margin-right: 40px;
}
.tooltip {
  display: block !important;
  z-index: 10000;
}
.tooltip .tooltip-inner {
  background: black;
  color: white;
  border-radius: 16px;
  padding: 5px 10px 4px;
}
.tooltip .tooltip-arrow {
  width: 0;
  height: 0;
  border-style: solid;
  position: absolute;
  margin: 5px;
  border-color: black;
  z-index: 1;
}
.tooltip[x-placement^=top] {
  margin-bottom: 5px;
}
.tooltip[x-placement^=top] .tooltip-arrow {
  border-width: 5px 5px 0 5px;
  border-left-color: transparent !important;
  border-right-color: transparent !important;
  border-bottom-color: transparent !important;
  bottom: -5px;
  left: calc(50% - 5px);
  margin-top: 0;
  margin-bottom: 0;
}
.tooltip[x-placement^=bottom] {
  margin-top: 5px;
}
.tooltip[x-placement^=bottom] .tooltip-arrow {
  border-width: 0 5px 5px 5px;
  border-left-color: transparent !important;
  border-right-color: transparent !important;
  border-top-color: transparent !important;
  top: -5px;
  left: calc(50% - 5px);
  margin-top: 0;
  margin-bottom: 0;
}
.tooltip[x-placement^=right] {
  margin-left: 5px;
}
.tooltip[x-placement^=right] .tooltip-arrow {
  border-width: 5px 5px 5px 0;
  border-left-color: transparent !important;
  border-top-color: transparent !important;
  border-bottom-color: transparent !important;
  left: -5px;
  top: calc(50% - 5px);
  margin-left: 0;
  margin-right: 0;
}
.tooltip[x-placement^=left] {
  margin-right: 5px;
}
.tooltip[x-placement^=left] .tooltip-arrow {
  border-width: 5px 0 5px 5px;
  border-top-color: transparent !important;
  border-right-color: transparent !important;
  border-bottom-color: transparent !important;
  right: -5px;
  top: calc(50% - 5px);
  margin-left: 0;
  margin-right: 0;
}
.tooltip[aria-hidden=true] {
  visibility: hidden;
  opacity: 0;
  -webkit-transition: opacity 0.15s, visibility 0.15s;
  transition: opacity 0.15s, visibility 0.15s;
}
.tooltip[aria-hidden=false] {
  visibility: visible;
  opacity: 1;
  -webkit-transition: opacity 0.15s;
  transition: opacity 0.15s;
}
.tooltip.info .tooltip-inner {
  background: rgba(0, 68, 153, 0.9);
  color: white;
  padding: 24px;
  border-radius: 5px;
  -webkit-box-shadow: 0 5px 30px rgba(0, 0, 0, 0.1);
          box-shadow: 0 5px 30px rgba(0, 0, 0, 0.1);
}
.tooltip.info .tooltip-arrow {
  border-color: rgba(0, 68, 153, 0.9);
}
.tooltip.popover .popover-inner {
  background: #f9f9f9;
  color: black;
  padding: 24px;
  border-radius: 5px;
  -webkit-box-shadow: 0 5px 30px rgba(0, 0, 0, 0.1);
          box-shadow: 0 5px 30px rgba(0, 0, 0, 0.1);
}
.tooltip.popover .popover-arrow {
  border-color: #f9f9f9;
}</style><style type="text/css">
.sc-message-list[data-v-b86bad70] {
    height: 80%;
    overflow-y: auto;
    background-size: 100%;
    padding: 20px;
}
</style><style type="text/css">
svg[data-v-ce4c4260] {
    display: inline-block;
    vertical-align: baseline;
    margin-bottom: -2px; /* yes, I'm that particular about formatting */
}
</style><style type="text/css">.sc-user-input--button-icon-wrapper[data-v-5313a2a8] {
  background: none;
  border: none;
  padding: 0px;
  margin: 0px;
  outline: none;
  cursor: pointer;
}
.sc-user-input--button-icon-wrapper[data-v-5313a2a8]:focus {
  outline: none;
}
.sc-user-input--button-icon-wrapper svg[data-v-5313a2a8] {
  height: 20px;
  width: 20px;
  cursor: pointer;
  -ms-flex-item-align: center;
      align-self: center;
  outline: none;
}
.sc-user-input--button-icon-wrapper svg:hover path[data-v-5313a2a8] {
  -webkit-filter: contrast(15%);
          filter: contrast(15%);
}</style><style type="text/css">.sc-suggestions-row[data-v-0dc00c3b] {
  text-align: right;
  padding: 20px;
  background: inherit;
  max-height: 380px;
  overflow-y: scroll;
}
.sc-suggestions-element[data-v-0dc00c3b] {
  margin: 3px;
  padding: 4px 10px;
  border: 1px solid;
  border-radius: 18px;
  font-size: 14px;
  background: inherit;
  cursor: pointer;
}</style><style type="text/css">.sc-user-input[data-v-2fbc49eb] {
  min-height: 55px;
  margin: 0px;
  position: relative;
  bottom: 0;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  background-color: #fff;
  border-top: 1px solid #d0d6da;
  border-bottom-left-radius: 10px;
  border-bottom-right-radius: 10px;
  -webkit-transition: -webkit-box-shadow 0.2s ease;
  transition: -webkit-box-shadow 0.2s ease;
  transition: box-shadow 0.2s ease;
  transition: box-shadow 0.2s ease, -webkit-box-shadow 0.2s ease;
}
.sc-user-input--text[data-v-2fbc49eb] {
  width: 300px;
  resize: none;
  border: none;
  outline: none;
  border-bottom-left-radius: 10px;
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
  padding: 18px;
  font-size: 15px;
  font-weight: 400;
  line-height: 1.33;
  white-space: pre-wrap;
  word-wrap: break-word;
  color: #565867;
  -webkit-font-smoothing: antialiased;
  max-height: 200px;
  overflow: scroll;
  bottom: 0;
  overflow-x: hidden;
  overflow-y: auto;
}
.sc-user-input--text[data-v-2fbc49eb]:empty:before {
  content: attr(placeholder);
  display: block; /* For Firefox */
  /* color: rgba(86, 88, 103, 0.3); */
  /*filter: contrast(15%);*/
  outline: none;
  cursor: text;
}
.sc-user-input--buttons[data-v-2fbc49eb] {
  width: 100px;
  position: absolute;
  right: 10px;
  height: 100%;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: end;
      -ms-flex-pack: end;
          justify-content: flex-end;
}
.sc-user-input--button[data-v-2fbc49eb]:first-of-type {
  width: 40px;
}
.sc-user-input--button[data-v-2fbc49eb] {
  width: 30px;
  height: 55px;
  margin-left: 2px;
  margin-right: 2px;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  -webkit-box-pack: center;
      -ms-flex-pack: center;
          justify-content: center;
}
.sc-user-input.active[data-v-2fbc49eb] {
  -webkit-box-shadow: none;
          box-shadow: none;
  background-color: white;
  -webkit-box-shadow: 0 0 48px 0 rgba(10, 90, 145, 0.2);
          box-shadow: 0 0 48px 0 rgba(10, 90, 145, 0.2);
}
.sc-user-input.active .sc-user-input--text[data-v-2fbc49eb] {
  color: #0f1b29 !important;
}
.sc-user-input--button label[data-v-2fbc49eb] {
  position: relative;
  height: 24px;
  padding-left: 3px;
  cursor: pointer;
}
.sc-user-input--button label:hover path[data-v-2fbc49eb] {
  fill: rgb(86, 88, 103);
}
.sc-user-input--button input[data-v-2fbc49eb] {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  z-index: 99999;
  height: 100%;
  opacity: 0;
  cursor: pointer;
  overflow: hidden;
}
.sc-suggestions-container[data-v-2fbc49eb] {
  max-height: 80%;
}</style><style type="text/css">@import url(https://fonts.googleapis.com/css2?family=Open+Sans&display=swap);</style><style type="text/css">
</style><style type="text/css">
.sc-chat-window[data-v-6f585d96] {
    width: 370px;
    height: calc(100% - 120px);
    max-height: 590px;
    position: fixed;
    right: 25px;
    bottom: 100px;
    -webkit-box-sizing: border-box;
            box-sizing: border-box;
    -webkit-box-shadow: 0 12px 32px 4px rgba(0, 41, 69, 0.16);
            box-shadow: 0 12px 32px 4px rgba(0, 41, 69, 0.16);
    background: white;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
        -ms-flex-direction: column;
            flex-direction: column;
    -webkit-box-pack: justify;
        -ms-flex-pack: justify;
            justify-content: space-between;
    border-radius: 10px;
    font-family: Calibri, "Open Sans", sans-serif;
    font-size: 14px;
    -webkit-animation: fadeIn-6f585d96;
            animation: fadeIn-6f585d96;
    -webkit-animation-duration: 0.3s;
            animation-duration: 0.3s;
    -webkit-animation-timing-function: ease-in-out;
            animation-timing-function: ease-in-out;
    z-index: 9999999 !important;
}
.sc-chat-window.closed[data-v-6f585d96] {
    opacity: 0;
    display: none;
    bottom: 90px;
}
@-webkit-keyframes fadeIn-6f585d96 {
0% {
        display: none;
        opacity: 0;
}
100% {
        display: -webkit-box;
        display: flex;
        opacity: 1;
}
}
@keyframes fadeIn-6f585d96 {
0% {
        display: none;
        opacity: 0;
}
100% {
        display: -webkit-box;
        display: -ms-flexbox;
        display: flex;
        opacity: 1;
}
}
.sc-message--me[data-v-6f585d96] {
    text-align: right;
}
.sc-message--them[data-v-6f585d96] {
    text-align: left;
}
@media (max-width: 450px) {
.sc-chat-window[data-v-6f585d96] {
        width: 100%;
        height: 100%;
        max-height: 100%;
        right: 0px;
        bottom: 0px;
        border-radius: 0px;
}
.sc-chat-window[data-v-6f585d96] {
        -webkit-transition: 0.1s ease-in-out;
        transition: 0.1s ease-in-out;
}
.sc-chat-window.closed[data-v-6f585d96] {
        bottom: 0px;
}
}
</style><style type="text/css">
.sc-launcher[data-v-4ee27892] {
    width: 60px;
    height: 60px;
    background-position: center;
    background-repeat: no-repeat;
    position: fixed;
    right: 25px;
    bottom: 25px;
    border-radius: 50%;
    -webkit-box-shadow: none;
            box-shadow: none;
    -webkit-box-shadow: 0 4px 8px 0 rgba(0, 41, 69, 0.4);
            box-shadow: 0 4px 8px 0 rgba(0, 41, 69, 0.4);
    -webkit-transition: -webkit-box-shadow 0.2s ease-in-out;
    transition: -webkit-box-shadow 0.2s ease-in-out;
    transition: box-shadow 0.2s ease-in-out;
    transition: box-shadow 0.2s ease-in-out, -webkit-box-shadow 0.2s ease-in-out;
    cursor: pointer;
    z-index: 2000000;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
        -ms-flex-pack: center;
            justify-content: center;
    -webkit-box-align: center;
        -ms-flex-align: center;
            align-items: center;
}
.sc-launcher .sc-open-icon[data-v-4ee27892],
.sc-launcher .sc-close-icon[data-v-4ee27892] {
    width: 60px;
    height: 60px;
    right: 25px;
    bottom: 25px;
    -webkit-transition: opacity 100ms ease-in-out;
    transition: opacity 100ms ease-in-out;
}
.sc-svg-icon[data-v-4ee27892] {
    display: block;
    width: 32px;
    height: 32px;
}
.sc-launcher[data-v-4ee27892]:hover {
    -webkit-box-shadow: 0 0px 27px 1.5px rgba(0, 0, 0, 0.2);
            box-shadow: 0 0px 27px 1.5px rgba(0, 0, 0, 0.2);
}
.sc-new-messsages-count[data-v-4ee27892] {
    position: absolute;
    top: -3px;
    left: 41px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
        -ms-flex-pack: center;
            justify-content: center;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
        -ms-flex-direction: column;
            flex-direction: column;
    border-radius: 50%;
    width: 22px;
    height: 22px;
    background: #ff4646;
    color: white;
    text-align: center;
    margin: auto;
    font-size: 12px;
    font-weight: 500;
}
.sc-icon[data-v-4ee27892] {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
        -ms-flex-pack: center;
            justify-content: center;
    -webkit-box-align: center;
        -ms-flex-align: center;
            align-items: center;
    width: 30px !important;
    height: 30px !important;
}
.sc-welcome-bubble[data-v-4ee27892] {
    display: none;
    position: fixed;
    bottom: 100px;
    right: 25px;
    width: 300px;
    font-family: "Open Sans", Calibri, Helvetica, Arial, sans-serif;
    font-size: 14px;
    font-weight: 300;
    line-height: 1.4;
    -webkit-font-smoothing: subpixel-antialiased;
    z-index: 1000;
}
.sc-welcome-bubble.active[data-v-4ee27892] {
    display: block;
}
.sc-welcome-bubble__content[data-v-4ee27892] {
    padding: 1rem;
    background-color: #e9eff3;
    border-radius: 7px;
    -webkit-box-shadow: 0 2px 20px rgba(0, 0, 0, 0.2);
            box-shadow: 0 2px 20px rgba(0, 0, 0, 0.2);
}
.sc-welcome-button__close[data-v-4ee27892] {
    position: absolute;
    right: 0;
    top: -28px;
    background-color: #d2d9de;
    border-radius: 7px;
    border: none;
    padding: 0.5rem 1rem;
}
</style><style type="text/css">
#livechat-crf-widget {
    display: none;
}
#livechat-crf-widget * {
    -webkit-box-sizing: border-box;
            box-sizing: border-box;
}
body #livechat-crf-widget {
    font-family: "Open Sans", Calibri, Helvetica, Arial, sans-serif;
}
#livechat-crf-widget button {
    -webkit-appearance: none;
    -moz-appearance: none;
    background: transparent;
    border: 0;
}
#livechat-crf-widget button:active,
#livechat-crf-widget textarea:active,
#livechat-crf-widget input:active,
#livechat-crf-widget button:focus,
#livechat-crf-widget textarea:focus,
#livechat-crf-widget input:focus {
    outline: none;
}
#livechat-crf-widget button:hover {
    cursor: pointer;
}
@-webkit-keyframes progress-animation {
0% {
        background-position: 0 0;
}
100% {
        background-position: 50px 50px;
}
}
@keyframes progress-animation {
0% {
        background-position: 0 0;
}
100% {
        background-position: 50px 50px;
}
}
#livechat-crf-widget #lc {
    width: 365px;
    height: 600px;
    max-height: 90%;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
        -ms-flex-direction: column;
            flex-direction: column;
    position: fixed;
    bottom: 1.5em;
    right: 1.5em;
    -webkit-transition: all 0.1s ease-out;
    transition: all 0.1s ease-out;
    -webkit-box-shadow: 0 15px 50px 0 rgba(0, 0, 0, 0.3);
            box-shadow: 0 15px 50px 0 rgba(0, 0, 0, 0.3);
    border-radius: 10px;
    opacity: 1;
}
#livechat-crf-widget #lc-minimized {
    width: 4em;
    height: 4em;
    background-color: #004a7e;
    position: fixed;
    bottom: 1.5em;
    right: 1.5em;
    border-radius: 50%;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
        -ms-flex-align: center;
            align-items: center;
    -webkit-box-pack: center;
        -ms-flex-pack: center;
            justify-content: center;
    -webkit-box-shadow: 0 15px 50px 0 rgba(0, 0, 0, 0.3);
            box-shadow: 0 15px 50px 0 rgba(0, 0, 0, 0.3);
    z-index: 100;
    opacity: 0;
    -webkit-transition: all 0.2s ease-out;
    transition: all 0.2s ease-out;
    -webkit-transform: scale(0.1);
            transform: scale(0.1);
}
#livechat-crf-widget #lc-minimized:hover {
    cursor: pointer;
}
#livechat-crf-widget #lc-minimized.minimized {
    opacity: 1;
    -webkit-transform: none;
            transform: none;
}
#livechat-crf-widget #lc > div:first-child {
    border-radius: 10px 10px 0 0;
}
#livechat-crf-widget #lc > div:last-child,
#livechat-crf-widget #lc-message-input,
#livechat-crf-widget #lc-send-button {
    border-radius: 0 0 10px 10px;
}
#livechat-crf-widget #lc-send-button {
    display: none;
}
#livechat-crf-widget #lc.minimized {
    -webkit-transform: scale(0.8) translate(10%, 30%);
            transform: scale(0.8) translate(10%, 30%);
    opacity: 0;
}
#livechat-crf-widget #lc-minimize {
    color: #fff;
    padding: 0;
    padding-top: 5px;
}
#livechat-crf-widget #lc.minimized #lc-minimize {
    -webkit-transform: rotate(180deg);
            transform: rotate(180deg);
}
#livechat-crf-widget #lc-chat {
    -webkit-box-flex: 1;
        -ms-flex-positive: 1;
            flex-grow: 1;
    background-color: #e9eef4;
    overflow-y: auto;
    position: relative;
    padding-top: 80px;
}
#livechat-crf-widget .chat-item {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    max-width: 100%;
    padding: 2em 1em;

    border-bottom: 1px solid #dce1e6;
}
#livechat-crf-widget .chat-item:hover {
    cursor: pointer;
    background-color: #d9e1ea;
}
#livechat-crf-widget .chat-item-content {
    -webkit-box-flex: 1;
        -ms-flex-positive: 1;
            flex-grow: 1;
    min-width: 0;

    color: #636f7e;
}
#livechat-crf-widget .chat-item-content-row {
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;

    line-height: 1.5em;
}
#livechat-crf-widget .chat-item-content-authors {
    -webkit-box-flex: 1;
        -ms-flex-positive: 1;
            flex-grow: 1;

    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}
#livechat-crf-widget .chat-item-content-text {
    font-size: 0.875em;
}
#livechat-crf-widget .chat-item-content > div:first-child {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;

    opacity: 0.6;
    font-size: 0.75em;
}
#livechat-crf-widget .message-list {
    -webkit-box-flex: 1;
        -ms-flex-positive: 1;
            flex-grow: 1;
    display: none;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
        -ms-flex-direction: column;
            flex-direction: column;
    -webkit-box-align: end;
        -ms-flex-align: end;
            align-items: flex-end;
    background-color: #e9eef4;
    overflow-y: auto;
    min-height: 0px;
    position: relative;
}
#livechat-crf-widget #lc-header {
    -ms-flex-negative: 0;
        flex-shrink: 0;
    padding: 0.5em 1em;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: justify;
        -ms-flex-pack: justify;
            justify-content: space-between;
    background-color: #004a7e;
    color: #fff;
    position: relative;
    z-index: 1;
    -webkit-box-shadow: 0 15px 50px 0 rgba(0, 0, 0, 0.3);
            box-shadow: 0 15px 50px 0 rgba(0, 0, 0, 0.3);
    font-size: 14px;
    position: relative;
}
#livechat-crf-widget #lc-header div {
    line-height: 3em;
}
#livechat-crf-widget #lc-message-input {
    font-size: 1em;
    padding: 0 1em;
    -webkit-box-flex: 1;
        -ms-flex-positive: 1;
            flex-grow: 1;
    border: 0;
    resize: none;
    height: 4em;
    line-height: 4em;
    background: #fff;
}
#livechat-crf-widget #lc-message-input::-webkit-input-placeholder {
    color: #b2bbc6;
}
#livechat-crf-widget #lc-message-input::-moz-placeholder {
    color: #b2bbc6;
}
#livechat-crf-widget #lc-message-input:-ms-input-placeholder {
    color: #b2bbc6;
}
#livechat-crf-widget #lc-message-input::-ms-input-placeholder {
    color: #b2bbc6;
}
#livechat-crf-widget #lc-message-input::placeholder {
    color: #b2bbc6;
}
#livechat-crf-widget .message-container {
    margin-bottom: 0.5em;
    margin-right: auto;
    margin-left: auto;
    max-width: 90%;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: start;
        -ms-flex-align: start;
            align-items: flex-start;
    -ms-flex-negative: 0;
        flex-shrink: 0;
}
#livechat-crf-widget .message {
    background-color: #004a7e;
    padding: 8px 12px;
    border-radius: 1.4em 0 1.4em 1.4em;
    color: #fff;
    -webkit-box-shadow: rgba(0, 0, 0, 0.03) 0px 2px 4px;
            box-shadow: rgba(0, 0, 0, 0.03) 0px 2px 4px;
    word-wrap: break-word;
    max-width: 100%;
    font-size: 14px;
}
#livechat-crf-widget .message-container.agent {
    -ms-flex-item-align: start;
        align-self: flex-start;
}
#livechat-crf-widget .message-container.customer {
    -webkit-box-pack: end;
        -ms-flex-pack: end;
            justify-content: flex-end;
}
#livechat-crf-widget .message-container.agent .message {
    background-color: #fff;
    border-radius: 0 1.4em 1.4em 1.4em;
    color: #5a6976;
}
#livechat-crf-widget .message-container.system {
    -ms-flex-item-align: center;
        align-self: center;
}
#livechat-crf-widget .message-container.system .message {
    border-radius: 0;
    color: #000;
    -webkit-box-shadow: none;
            box-shadow: none;
    background-color: transparent;
}
#livechat-crf-widget .agent-avatar {
    width: 2.4em;
    height: auto;
    border-radius: 50%;
    display: block;
    margin-right: 0.5em;
}
#livechat-crf-widget .customer-letter-wrapper {
    width: 2.4em;
    height: auto;
    border-radius: 50%;
    display: block;
    margin-right: 0.5em;
    background-color: #e6958d;
}
#livechat-crf-widget .customer-letter {
    text-align: center;
    display: block;
    line-height: 2.4em;
    color: #fff;
}
#livechat-crf-widget #lc-footer {
    background: #eaeef3;
    display: block;
    height: 4em;
}
#livechat-crf-widget #lc-textarea-wrapper {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    width: 100%;
}
#livechat-crf-widget #lc-textarea-wrapper textarea {
    display: none;
}
#livechat-crf-widget #lc-send-button {
    background-color: #fff;
    color: #000000;
    font-size: 1em;
}
#livechat-crf-widget .resizable-svg {
    width: 100%;
    height: auto;
}
#livechat-crf-widget #lc-loader {
    position: absolute;
    top: 50%;
    left: 50%;
    -webkit-transform: translateX(-50%) translateY(-50%);
            transform: translateX(-50%) translateY(-50%);
    width: 3em;
}
#livechat-crf-widget #lc-loader .circle {
    -webkit-transform-origin: 36px 36px;
            transform-origin: 36px 36px;
    -webkit-animation: spin 1s infinite linear;
            animation: spin 1s infinite linear;
}
@-webkit-keyframes spin {
0% {
        -webkit-transform: rotate(0deg);
                transform: rotate(0deg);
}
100% {
        -webkit-transform: rotate(360deg);
                transform: rotate(360deg);
}
}
@keyframes spin {
0% {
        -webkit-transform: rotate(0deg);
                transform: rotate(0deg);
}
100% {
        -webkit-transform: rotate(360deg);
                transform: rotate(360deg);
}
}
#lc-notification-bar {
    background: #fff;
    color: #444;
    position: absolute;
    top: 75px;
    left: 0px;
    padding-top: 10px;
    width: 100%;
    height: 65px;
    text-align: center;
    font-size: 12px;
    line-height: 20px;
}
#lc-notification-bar .lc-top,
#lc-notification-bar .lc-bottom {
    display: block;
    margin-top: -10px;
}
</style><style type="text/css">/*!
 * vue2-animate
 * (c) 2018 Pavel Savushkin
 * Released under the MIT License.
 * Documentation: https://github.com/asika32764/vue2-animate
 */@-webkit-keyframes bounceIn{20%,40%,60%,80%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}0%{opacity:0;-webkit-transform:scale3d(.3,.3,.3);transform:scale3d(.3,.3,.3)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1)}40%{-webkit-transform:scale3d(.9,.9,.9);transform:scale3d(.9,.9,.9)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03)}80%{-webkit-transform:scale3d(.97,.97,.97);transform:scale3d(.97,.97,.97)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1)}}@keyframes bounceIn{20%,40%,60%,80%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}0%{opacity:0;-webkit-transform:scale3d(.3,.3,.3);transform:scale3d(.3,.3,.3)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1)}40%{-webkit-transform:scale3d(.9,.9,.9);transform:scale3d(.9,.9,.9)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03)}80%{-webkit-transform:scale3d(.97,.97,.97);transform:scale3d(.97,.97,.97)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1)}}@-webkit-keyframes bounceOut{20%{-webkit-transform:scale3d(.9,.9,.9);transform:scale3d(.9,.9,.9)}50%,55%{opacity:1;-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1)}to{opacity:0;-webkit-transform:scale3d(.3,.3,.3);transform:scale3d(.3,.3,.3)}}@keyframes bounceOut{20%{-webkit-transform:scale3d(.9,.9,.9);transform:scale3d(.9,.9,.9)}50%,55%{opacity:1;-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1)}to{opacity:0;-webkit-transform:scale3d(.3,.3,.3);transform:scale3d(.3,.3,.3)}}@-webkit-keyframes bounceInDown{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}0%{opacity:0;-webkit-transform:translate3d(0,-3000px,0);transform:translate3d(0,-3000px,0)}60%{opacity:1;-webkit-transform:translate3d(0,25px,0);transform:translate3d(0,25px,0)}75%{-webkit-transform:translate3d(0,-10px,0);transform:translate3d(0,-10px,0)}90%{-webkit-transform:translate3d(0,5px,0);transform:translate3d(0,5px,0)}to{-webkit-transform:none;transform:none}}@keyframes bounceInDown{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}0%{opacity:0;-webkit-transform:translate3d(0,-3000px,0);transform:translate3d(0,-3000px,0)}60%{opacity:1;-webkit-transform:translate3d(0,25px,0);transform:translate3d(0,25px,0)}75%{-webkit-transform:translate3d(0,-10px,0);transform:translate3d(0,-10px,0)}90%{-webkit-transform:translate3d(0,5px,0);transform:translate3d(0,5px,0)}to{-webkit-transform:none;transform:none}}@-webkit-keyframes bounceOutDown{20%{-webkit-transform:translate3d(0,10px,0);transform:translate3d(0,10px,0)}40%,45%{opacity:1;-webkit-transform:translate3d(0,-20px,0);transform:translate3d(0,-20px,0)}to{opacity:0;-webkit-transform:translate3d(0,2000px,0);transform:translate3d(0,2000px,0)}}@keyframes bounceOutDown{20%{-webkit-transform:translate3d(0,10px,0);transform:translate3d(0,10px,0)}40%,45%{opacity:1;-webkit-transform:translate3d(0,-20px,0);transform:translate3d(0,-20px,0)}to{opacity:0;-webkit-transform:translate3d(0,2000px,0);transform:translate3d(0,2000px,0)}}@-webkit-keyframes bounceInLeft{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}0%{opacity:0;-webkit-transform:translate3d(-3000px,0,0);transform:translate3d(-3000px,0,0)}60%{opacity:1;-webkit-transform:translate3d(25px,0,0);transform:translate3d(25px,0,0)}75%{-webkit-transform:translate3d(-10px,0,0);transform:translate3d(-10px,0,0)}90%{-webkit-transform:translate3d(5px,0,0);transform:translate3d(5px,0,0)}to{-webkit-transform:none;transform:none}}@keyframes bounceInLeft{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}0%{opacity:0;-webkit-transform:translate3d(-3000px,0,0);transform:translate3d(-3000px,0,0)}60%{opacity:1;-webkit-transform:translate3d(25px,0,0);transform:translate3d(25px,0,0)}75%{-webkit-transform:translate3d(-10px,0,0);transform:translate3d(-10px,0,0)}90%{-webkit-transform:translate3d(5px,0,0);transform:translate3d(5px,0,0)}to{-webkit-transform:none;transform:none}}@-webkit-keyframes bounceOutLeft{20%{opacity:1;-webkit-transform:translate3d(20px,0,0);transform:translate3d(20px,0,0)}to{opacity:0;-webkit-transform:translate3d(-2000px,0,0);transform:translate3d(-2000px,0,0)}}@keyframes bounceOutLeft{20%{opacity:1;-webkit-transform:translate3d(20px,0,0);transform:translate3d(20px,0,0)}to{opacity:0;-webkit-transform:translate3d(-2000px,0,0);transform:translate3d(-2000px,0,0)}}@-webkit-keyframes bounceInRight{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}from{opacity:0;-webkit-transform:translate3d(3000px,0,0);transform:translate3d(3000px,0,0)}60%{opacity:1;-webkit-transform:translate3d(-25px,0,0);transform:translate3d(-25px,0,0)}75%{-webkit-transform:translate3d(10px,0,0);transform:translate3d(10px,0,0)}90%{-webkit-transform:translate3d(-5px,0,0);transform:translate3d(-5px,0,0)}to{-webkit-transform:none;transform:none}}@keyframes bounceInRight{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}from{opacity:0;-webkit-transform:translate3d(3000px,0,0);transform:translate3d(3000px,0,0)}60%{opacity:1;-webkit-transform:translate3d(-25px,0,0);transform:translate3d(-25px,0,0)}75%{-webkit-transform:translate3d(10px,0,0);transform:translate3d(10px,0,0)}90%{-webkit-transform:translate3d(-5px,0,0);transform:translate3d(-5px,0,0)}to{-webkit-transform:none;transform:none}}@-webkit-keyframes bounceOutRight{20%{opacity:1;-webkit-transform:translate3d(-20px,0,0);transform:translate3d(-20px,0,0)}to{opacity:0;-webkit-transform:translate3d(2000px,0,0);transform:translate3d(2000px,0,0)}}@keyframes bounceOutRight{20%{opacity:1;-webkit-transform:translate3d(-20px,0,0);transform:translate3d(-20px,0,0)}to{opacity:0;-webkit-transform:translate3d(2000px,0,0);transform:translate3d(2000px,0,0)}}@-webkit-keyframes bounceInUp{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}from{opacity:0;-webkit-transform:translate3d(0,3000px,0);transform:translate3d(0,3000px,0)}60%{opacity:1;-webkit-transform:translate3d(0,-20px,0);transform:translate3d(0,-20px,0)}75%{-webkit-transform:translate3d(0,10px,0);transform:translate3d(0,10px,0)}90%{-webkit-transform:translate3d(0,-5px,0);transform:translate3d(0,-5px,0)}to{-webkit-transform:translate3d(0,0,0);transform:translate3d(0,0,0)}}@keyframes bounceInUp{60%,75%,90%,from,to{-webkit-animation-timing-function:cubic-bezier(.215,.61,.355,1);animation-timing-function:cubic-bezier(.215,.61,.355,1)}from{opacity:0;-webkit-transform:translate3d(0,3000px,0);transform:translate3d(0,3000px,0)}60%{opacity:1;-webkit-transform:translate3d(0,-20px,0);transform:translate3d(0,-20px,0)}75%{-webkit-transform:translate3d(0,10px,0);transform:translate3d(0,10px,0)}90%{-webkit-transform:translate3d(0,-5px,0);transform:translate3d(0,-5px,0)}to{-webkit-transform:translate3d(0,0,0);transform:translate3d(0,0,0)}}@-webkit-keyframes bounceOutUp{20%{-webkit-transform:translate3d(0,-10px,0);transform:translate3d(0,-10px,0)}40%,45%{opacity:1;-webkit-transform:translate3d(0,20px,0);transform:translate3d(0,20px,0)}to{opacity:0;-webkit-transform:translate3d(0,-2000px,0);transform:translate3d(0,-2000px,0)}}@keyframes 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<a href="/COE/public/category/browse/MUTTART"> <span class="info_span">Unlimited entries with membership</span><img class="media-object img-responsive img-thumbnail img-rounded" alt="Muttart Conservatory" src="/muttart_pop.png">  
</a>  
</div>  
<div class="media-body">   
<a href="/COE/public/Category/browse/MUTTART"> <h4 class="media-heading">Muttart Conservatory</h4></a>  
<p>We are excited to welcome Edmontonians back to the pyramids. Reserve a timed ticket today. </p>  </div>



            </div>
        </div>
        <div class="col-sm-6 col-xs-6 col-xxs-12">
            <div class="media pop-2">
                <!-- Popular 2 -->
<div class="media-img">  
<a href="/COE/public/category/browse/RECPROMO"> <img class="media-object img-responsive img-thumbnail img-rounded" alt="Afterschool Youth Pass" src="/pop_SummerChildYouthPass.jpg">  
</a>  
</div>  
<div class="media-body">   
<a href="/COE/public/category/browse/RECPROMO"> <h4 class="media-heading">Afterschool Youth Pass</h4></a>  
<p>Get access to all City of Edmonton fitness centres, pools, gyms and more! Valid for youth ages 8-17 on weekdays only from September to June.</p></div>


            </div>
        </div>
    </div>

    <div class="col-md-6 col-sm-12 col-xs-12 popular prog">
        <div class="col-xs-12"><h3 class="media-heading">Popular Activities</h3></div>
        <div class="col-sm-6 col-xs-6 col-xxs-12">
            <div class="media pop-1">
                <div class="media-img"> 
<a href="/COE/public/category/browse/ODAPDIP">
<img class="media-object img-responsive img-thumbnail img-rounded" alt="Outdoor Adventures" src="/Popular3_OAE.png">
</a>
</div>
<div class="media-body">
<a href="/COE/public/category/browse/ODAPDIP">
<h4 class="media-heading">Outdoor Recreation</h4></a>
<p>Join Outdoor Adventure Experiences this Fall and Winter for free, drop-in family oriented programs: Play Rangers and Family Adventure Club North.</p>
</div>

<!--
<div class="media-img"> 
<a href="/COE/public/category/browse/JJNCADDMEM">
<img class="media-object img-responsive img-thumbnail img-rounded" alt="John Janzen Nature Centre" src="/JJNC Tile.jpg" />
</a>
</div>
<div class="media-body">
<a href="/COE/public/category/browse/JJNCADDMEM">
<h4 class="media-heading">John Janzen Nature Centre</h4></a>
<p>Revisit Nature in the heart of Edmonton with a visit to John Janzen Nature Centre.</p>
</div>
-->


            </div>
        </div>
        <div class="col-sm-6 col-xs-6 col-xxs-12">
            <div class="media pop-2">
                <div class="media-img">  
<a href="/COE/public/category/browse/PROGARTSX904"><img class="media-object img-responsive img-thumbnail img-rounded" alt="Art Programs" src="/pop_cac.jpg">  
</a>  
</div>  
<div class="media-body">   
<a href="/COE/public/category/browse/PROGARTSX904"> <h4 class="media-heading">Art Programs</h4></a>  
<p>City Arts Centre offers a wide variety of artistic opportunities for all ages! Explore your creative side with a class or workshop.</p></div>

<!--
<div class="media-img">  
<a href="https://movelearnplay.mybigcommerce.com" target="_blank"><img class="media-object img-responsive img-thumbnail img-rounded" alt="Muttart Online Plant Sale" src="/pop_plantsale.jpg"/>  
</a>  
</div>  
<div class="media-body">   
<a href="https://movelearnplay.mybigcommerce.com" target="_blank"> <h4 class="media-heading">Muttart Online Plant Sale</h4></a>  
<p>Shop amazing plants from our Spring Plant Sale. The sale runs online-only from May 1 at 9 am to May 7 at 11:59 pm. Limited curbside pickup times are available.</p></div>

-->


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                    <h2>Don't miss out. Get updates and special offers. </h2>  <h3></h3>  <p>Subscribe to receive additional email updates and special offers from the City of Edmonton. </p>  <!-- Button trigger modal -->  <button type="button" class="btn btn-primary" data-toggle="modal" data-target="#Subscribe">      Subscribe  </button>    <!-- Modal -->  <div class="modal fade" id="Subscribe" tabindex="-1" role="dialog" aria-labelledby="SubscribeLabel">      <div class="modal-dialog" role="document">          <div class="modal-content">              <div class="modal-header">                  <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>                  <h4 class="modal-title" id="myModalLabel">Get updates and special offers.</h4>              </div>              <div class="modal-body">                  <div class="row">                      <div class="col-sm-6">                          <h3>New Customer?</h3>                          <p><b>Welcome. </b> Please create an account and subscribe to receive email notifications, selecting the type of update and special offers that you would like to receive.</p>                          <a class="btn btn-primary" href="/COE/public/Users/RegisterNewUser">Create Account</a>                      </div>                      <div class="col-sm-6">                          <h3>Existing Customer?</h3>                          <p><b>Welcome back. </b>Please log in and go to the <i>Communication Preferences</i> section of your account. Subscribe to receive email notifications, selecting the type of updates and special offers that  you would like to receive. </p>                          <a class="btn btn-primary" href="/COE/public/Logon/Logon?ReturnUrl=/COE/members/Users/CommunicationPreferences">Log In</a>                      </div>                  </div>              </div>          </div>      </div>  </div>  <style>  .section-notification > a.btn.btn-primary {      display: none;  }  </style>


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                    <h2>Have a Question?</h2>
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                                        <i>Managing My Account, Membership or Admission &nbsp;<i class="fas fa-link"></i>


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<tr>
<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Managing My Customer Account</span></strong></td>
</tr>
</tbody>
</table>
<br>
<ul>
<li><strong>I forgot the email address to my Move.Learn.Play account. What are my options?  </strong>
<ul>
<li>Please reach out to our Digital Customer Experience team at <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong></li>
</ul>
<br>
</li><li><strong>How do I update the email address the City of Edmonton has on file?</strong>
<ul>
<li>First <a href="https://movelearnplay.edmonton.ca/COE/public/Logon/Logon"><strong>log in</strong></a> to your Move.Learn.Play account; this will bring you to your <strong>Account Preferences</strong> page. Select 
<strong>Edit Details</strong> from the menu on the left and update your personal information as needed.</li>
</ul>
</li>
<br>
<li><strong>I forgot the password to my Move.Learn.Play account. What are my options?</strong>
<ul><li>Visit the <a href="https://movelearnplay.edmonton.ca/COE/public/Logon/Logon"><strong>login page</strong></a> and select the option to reset your password. You'll then shortly receive an email confirming your request and enabling you to reset your password.</li>
</ul>
</li>
<br>
<li><strong>How long does it take to set up a Move.Learn.Play account?</strong>
<ul>
<li>This process is automated and takes just a few minutes.</li>
</ul>
</li>
<br>
<li><strong>How do I add (or remove) children to my Move.Learn.Play account?</strong>
<ul>
<li>Once you log in, you will automatically be brought to your Account Preferences. You can add children under the <strong>Families and Groups</strong> option found within the left navigation. To remove children from your account, please place this request with our Digital Customer Experiences team at <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong>.</li>
</ul>
</li>
<br>
<li><strong>Is my credit card information kept on file?</strong>
<ul>
<li>The City follows strict cash handling policy and does not store your credit card information on file.</li>
</ul>
</li>
<br>
<li><strong>How do I deactivate my customer account?</strong>
<ul>
<li>Please place this request with our Digital Customer Experiences team at <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong>.</li>
</ul>
</li>
<br>
<li>
<strong>I still have questions. How can I contact someone about my Move.Learn.Play account?</strong>
<ul>
<li>Please email <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong>. Our Digital Customer Experiences team are happy to assist.</li>
</ul>
</li>
</ul>
<br>
<table style="height: 44px; background-color: #0081bc;" width="100%">
<tbody>
<tr>
<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Memberships</span></strong></td>
</tr>
</tbody>
</table>
<ul>
<br>
<li><strong>I want to keep my membership on hold, what do I need to do?</strong>
<ul>
<li> Two-time membership hold for 30 days (up to 60 days over duration of memberships) is available for Benefits Plus and Value memberships. Contact our front desk or <a href="mailto:[email protected]" target="_blank">[email protected]</a> to use a vacation hold.</li>
  <li>If you are a continuous monthly member please fill out the <a href="https://docs.google.com/forms/d/e/1FAIpQLSduna9uCgPktW1e3t2dhfTHrcWLfxur8-ziDFARS3boRT3sQw/viewform" target="_blank">Continuous Monthly Membership Hold Request Form</a>.</li>
</ul>
</li>
<br>
<li><strong>I want to cancel my membership, what do I need to do?</strong>
<ul>
<li>You can cancel your membership by contacting our front desk or emailing <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</li>
  <li>If you are a continuous monthly member please fill out the <a href="https://docs.google.com/forms/d/e/1FAIpQLSfFhy1tG_gZdONE1HRE01ZcIuIAkrQLgngsml6DOHDHp7Sr-w/viewform?fbzx=-5862588822285400947" target="_blank">Continuous Monthly Membership Cancellation Request Form</a>.</li>
</ul>
</li>
</ul>
<br>
<table style="height: 44px; background-color: #0081bc;" width="100%">
<tbody>
<tr>
<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Registered Programs</span></strong></td>
</tr>
</tbody>
</table>
<ul>
<br>
<li><strong>Can I withdraw from a program and receive a refund?</strong>
<ul>
<li> Yes, you will be eligible for a refund if you withdraw or transfer your registration more than 15 days in advance of the start date. However, a $10 administration fee will be applied if you withdraw or transfer within 15 days of the start date.</li>
  <li>Due to the nature of its programming, any withdrawals or transfers from City Arts Centre Programs within 72 hours of the start date will forfeit the entire registration fee. For more information please read the <a href="https://www.edmonton.ca/sites/default/files/public-files/assets/PDF/CityArtsRegisteredProgramCancellation.pdf" target="_blank">City Arts Centre Cancellation Policy</a>. </li>
</ul>
</li>
</ul>
<br>
<table style="height: 44px; background-color:#0081bc;" width="100%">
<tbody>
<tr>
<td style="width:100%;"><strong><span style="color:#ffffff;"> &nbsp;Virtual Fitness Classes</span></strong></td>
</tr>
</tbody>
</table>
<br>
<ul>
<strong></strong><li><strong>Effective August 1, 2024, City of Edmonton will discontinue Virtual Livestream classes with the exception of select Essentrics classes on Wednesday and Friday mornings</strong></li>
</ul>
<br>
<ul>
<strong></strong><li><strong>How early should I expect my Zoom link?</strong>
<ul>
<li>You should receive your Zoom link up to 1 hour before the start of your class.</li>
</ul>
</li>
<br>
<li><strong>What if I do not receive my Zoom link and my class starts in an hour?</strong>
<ul>
<li>Please check your spam folder first. If it still has not come through, email <a href="mailto:[email protected]" target="_blank"><strong>[email protected]</strong></a>. </li>
</ul>
</li>
<br>
<li><strong>Can I register through 311?</strong>
<ul><li>Yes, registration is available through both MoveLearnPlay.edmonton.ca, a facility information desk and 311.</li>
</ul>
</li>
<br>
<li><strong>What if I have a City of Edmonton Recreation Centre membership?</strong>
<ul>
<li>Virtual classes are included with Benefits Plus membership. Virtual monthly pass is no longer available for purchase but those that were purchased prior to January 10, 2023 will still be valid until the expiry date.</li>
</ul>
</li>
<br>
<li><strong>I have or had a City of Edmonton Recreation and Leisure Center Membership, do I still require an account on Movelearnplay?</strong>
<ul>
<li>Yes. Everyone must create an account on MoveLearnPlay.edmonton.ca to register. </li>
</ul>
</li>
<br>
<li><strong>Do I need a Zoom account as well?</strong>
<ul>
<li>Yes. Please go to Zoom.us to register for a Zoom account.</li>
</ul>
</li>
<br>
<li><strong>Who can I contact if I have issues?</strong>
<ul>
<li>Please email <a href="mailto:[email protected]" target="_blank"><strong>[email protected]</strong></a>.</li>
</ul>
</li>
<br>
<li><strong>My plans have changed. How do I cancel my class?</strong>
<ul>
<li>Please call 311 to cancel a class or email <a href="mailto:[email protected]" target="_blank"><strong>[email protected]</strong></a>. Please be advised that this email will not be monitored on weekends, so it may take a few days to receive a response.</li>
</ul>
</li>
<br>
<li><strong>Will equipment be used for classes?</strong>
<ul>
<li>Equipment may be used, but our instructors will make sure there are plenty of options for those who do not have equipment available to them.</li>
</ul>
</li>
<br>
<li><strong>Can anyone see me while I work out?</strong>
<ul>
<li>No. You can only see and hear the instructor. If you wish to communicate with the instructor, you can use the chat option.</li>
</ul>
</li>
</ul>


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                                        <i>Safe Spaces &nbsp;<i class="fas fa-link"></i>


                                    </i></h4><i>
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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Respect for People and Property</span></strong></td>
</tr>
</tbody>
</table>

<br>
<p>Everyone should be able to access and benefit from City recreational and cultural sites, services and resources in a safe, enjoyable and respectful manner.</p>

<p>Please read the Community Recreation and Culture Branch’s <a href="https://www.edmonton.ca/activities_parks_recreation/rec-use-safety-guidelines" target="_blank">Recreation Safety Guidelines</a> as well as the <a href="https://www.edmonton.ca/safety/contraventions-appeals" target="_blank">Respect for People &amp; Property Guidelines</a> to better understand expectations around safety and the role we all play to ensure our spaces are welcome to everyone. In the event these guidelines are not followed, you may have measures put in place  that will limit or ban your interactions with employees and/or access to sites and services.</p>

<p><strong>Clean Spaces</strong></p>

<p><strong>Regular cleanings during operating hours:</strong> Disinfecting high touch areas multiple times throughout the day. That includes entrance glass, viewing area surfaces, counters, door knobs, push plates, lockers, handrails, vending machines, fitness equipment, drinking fountains, seating areas, etc.</p>

<p><strong>Cleaning during closed hours:</strong> Application of electrostatics spray to high touch areas including locker rooms, seating areas, indoor playgrounds, and weight and fitness equipment.</p>

<p>Remember, you play an important role in creating a safe space by working with us to continue following the public health recommendations and requirements that will be in place as the Government of Alberta moves towards lifting most public health measures:</p>

<ul><li>Continue to be kind to each other through this period of transition.</li>
<li>Get a first, second and third/booster doses of COVID-19 <strong><a href="https://www.alberta.ca/covid19-vaccine.aspx" target="_blank">vaccine</a></strong>.</li>
<li>Monitor yourself for symptoms of COVID-19. If you are experiencing symptoms, we ask that you not enter a facility, return home and follow current <strong><a href="https://www.alberta.ca/isolation.aspx" target="_blank">Government of Alberta isolation requirements</a></strong>. Check your symptoms regularly.</li>
<li>Wash your hands regularly.</li>
<li>You can wear a mask to protect yourself and those around you, and please respect people’s personal decisions around wearing masks.</li></ul>



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                                        <i class="more-less glyphicon glyphicon-plus"></i>
                                        <i>Visiting the Edmonton Valley Zoo &nbsp;<i class="fas fa-link"></i>


                                    </i></h4><i>
                                </i></a><i>
                            </i></div><i>
                            <div id="collapseFooterThree" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree">
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<tbody>
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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Admission to the Edmonton Valley Zoo</span></strong></td>
</tr>
</tbody>
</table>

<br>
<ul>
<li><strong>How do I get tickets to visit the zoo?</strong>
<ul>
  <li>We encourage visitors to book their tickets online in advance, including members and pass holders, however, drop ins are always welcome.</li>
  <li>You will receive an email confirming your booking along with information you’ll need to be aware of before you come to a facility.</li>
  <li>You will be able to book a time slot up to two weeks in advance.<br>
    * Note: Those without access to computers, tablets or smartphones can call 311 to book tickets.</li>
</ul>
  
  <br>
</li><li><strong>Can I drop in at the Zoo?</strong>
<ul>
<li>Yes, we allow drop ins.</li>
</ul>
  
<br>
</li><li><strong>How do I book through MoveLearnPlay?</strong>
<ul>
<li>Log in before starting any reservations</li>
<li>Click ‘Edmonton Valley Zoo’</li>
<li>Click ‘Zoo Admissions’ to book a time to visit the zoo if you want to reserve a spot (already have a membership, have LAP, or want to pay for a one-time visit)</li>
<li>Click ‘Zoo Memberships’ if you would like to purchase or renew a membership.</li>
<li>You will then see all of the available times</li>
<li>To select a time:
<ul>
<li>Enter the date(s) you would like to visit</li>
<li>If on mobile, swipe left until you see ‘book now’</li>
<li>Enter the number and types of tickets you would like to book. Members and pass holders should choose that option; your total will be $0. (Your pass will be checked at the gate when you arrive)</li>
<li>If you do NOT have a membership, enter in the quantity per pricing unit (eg. 1 Adult, Child, etc)</li>
<li>Add to basket</li>
<li>Scroll down and click checkout</li>
</ul>
</li>
</ul>
  
<br>
</li><li><strong>What do I do if I need to cancel?</strong>
<ul>
<li>You can view and cancel your upcoming time slot reservations within the 'Appointment' section of your MoveLearnPlay account. To cancel an upcoming time slot, select the 'cancel' button next to the desired date and time.</li>
</ul>
  
<br>
</li><li><strong>How early should I arrive if I have purchased a timed ticket?</strong>
<ul>
<li>Please try and arrive during your half hour entry window.</li>
</ul>
  
<br>
</li><li><strong>What if I'm running a bit late. Will I still be able to get into the facility?</strong>
<ul>
<li>Yes.</li>
</ul>

  
<br>
</li><li><strong>What is available at the Zoo?</strong>
<ul>
<li>Outdoor areas of the zoo are open.</li>
<li>Indoor habitats are open.</li>
<li>The Conservation Carousel is open.</li>
<li>Play structures are open. They are not cleaned or sanitized, so please take the appropriate precautions.</li>
<li>There are daily drop in talks - check our website for the daily schedule.</li>
<li>The Zoo-tique gift shop is open.</li>
<li>There will be no paper maps available - please download the Edmonton Valley Zoo app from Google Play or the App Store</li>
<li>Stroller and scooter rentals are available May - September.</li>
<li>Water bottle fill stations are available near the Entry Plaza Washrooms and in the Saito Centre.</li>
<li>Food service options are available - Charity Cafe in the Plaza, Urban Farm Restaurant, and Moo at the Zoo (seasonal).</li>
<li>All restrooms will be open and cleaned regularly.</li>
</ul>
</li>
</ul>


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                                        <i>Accessible Communications Services &nbsp;<i class="fas fa-link"></i>


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<td style="width:100%;"><strong><span style="color:#ffffff;"> &nbsp;Accessible Communications Services</span></strong></td>
</tr>
</tbody>
</table>
<br>

<ul>
<li><strong>How do I request communication services?</strong>
<ul>
<li>You can request services for yourself, or on behalf of someone else, by visiting <a href="https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deaf" target="_blank">edmonton.ca</a> and using the <a href="https://docs.google.com/forms/d/e/1FAIpQLSfvT54uL08eh3ToKR-CN_DrkFIrYdf8KaX5mAb5ZhPkviN4ew/viewform?usp=sf_link" target="_blank">application form</a>. Follow the step-by-step questions and submit your application online. You can also apply for services by calling 311 (Video Call (VRS): 780-442-5311) or by visiting a recreation centre in person. </li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>What kinds of services are available?</strong>
<ul>
<li>Examples of &nbsp;technology includes hearing loops, signage, live transcribing capabilities, or services, such as American Sign Language interpreters. More information on all the potential services and technologies is found at <a href="https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deaf" target="_blank">edmonton.ca</a>. Please note that personal hearings aids are not provided.</li>
<li>You need to be registered in a recreation program that the City of Edmonton offers in a City-owned and operated facility.</li>
<li>Pre-approval for Accessible Communication services can be requested in advance of registration for recreation programs by providing course details (Names, ID Number and specific dates for programs listed on <a href="https://movelearnplay.edmonton.ca/" target="_blank">MoveLearnPlay</a>) in the Accessible Communications application request form.</li>
</ul>
</li>
<br>
&nbsp; &nbsp;
&nbsp; <li><strong>Who will provide the services or equipment I need?</strong>
<ul>
<li>The City will book all providers of services and/or equipment, using a list of approved providers.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>Can I hire my own interpreters?</strong>
<ul>
<li>You are free to hire, or bring with you, your own interpreters but the City does not cover costs associated with those individuals.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>How far in advance do I need to submit my request?</strong>
<ul>
<li>Please submit your request at least 10 business days (Monday to Friday, 9:30 a.m. to 4:30 p.m.) prior to the start date for a registered recreation program. Our goal is to process your requests within 10 days of receiving requests.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>How do I register for a program?</strong>
<ul>
<li>You can register for programs through <a href="https://movelearnplay.edmonton.ca/" target="_blank">MoveLearnPlay</a>, by calling 311, or by visiting a City of Edmonton recreation centre.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>Can I submit the request before registering for a program to get pre-approval?</strong>
<ul>
<li>Yes, you can submit the request form prior to registering for the city recreation program. Information on the type of specific program that you wish to register for must be included in the form. However, confirmation of pre-approval does not guarantee a space in the recreation program.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>Can I request these services when I register for a program on MoveLearnPlay?</strong>
<ul>
<li>You will need to request services by visiting <a href="https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deaf" target="_blank">edmonton.ca</a>, calling 311 or visiting a recreation centre.</li>
</ul>
</li>
<br>
&nbsp;
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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Managing My Customer Account</span></strong></td>
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</tbody>
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<br>
<ul>
<li><strong>I forgot the email address to my Move.Learn.Play account. What are my options?  </strong>
<ul>
<li>Please reach out to our Digital Customer Experience team at <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong></li>
</ul>
<br>
</li><li><strong>How do I update the email address the City of Edmonton has on file?</strong>
<ul>
<li>First <a href="https://movelearnplay.edmonton.ca/COE/public/Logon/Logon"><strong>log in</strong></a> to your Move.Learn.Play account; this will bring you to your <strong>Account Preferences</strong> page. Select 
<strong>Edit Details</strong> from the menu on the left and update your personal information as needed.</li>
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</li>
<br>
<li><strong>I forgot the password to my Move.Learn.Play account. What are my options?</strong>
<ul><li>Visit the <a href="https://movelearnplay.edmonton.ca/COE/public/Logon/Logon"><strong>login page</strong></a> and select the option to reset your password. You'll then shortly receive an email confirming your request and enabling you to reset your password.</li>
</ul>
</li>
<br>
<li><strong>How long does it take to set up a Move.Learn.Play account?</strong>
<ul>
<li>This process is automated and takes just a few minutes.</li>
</ul>
</li>
<br>
<li><strong>How do I add (or remove) children to my Move.Learn.Play account?</strong>
<ul>
<li>Once you log in, you will automatically be brought to your Account Preferences. You can add children under the <strong>Families and Groups</strong> option found within the left navigation. To remove children from your account, please place this request with our Digital Customer Experiences team at <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong>.</li>
</ul>
</li>
<br>
<li><strong>Is my credit card information kept on file?</strong>
<ul>
<li>The City follows strict cash handling policy and does not store your credit card information on file.</li>
</ul>
</li>
<br>
<li><strong>How do I deactivate my customer account?</strong>
<ul>
<li>Please place this request with our Digital Customer Experiences team at <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong>.</li>
</ul>
</li>
<br>
<li>
<strong>I still have questions. How can I contact someone about my Move.Learn.Play account?</strong>
<ul>
<li>Please email <strong><a href="mailto:[email protected]" target="_blank">[email protected]</a></strong>. Our Digital Customer Experiences team are happy to assist.</li>
</ul>
</li>
</ul>
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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Memberships</span></strong></td>
</tr>
</tbody>
</table>
<ul>
<br>
<li><strong>I want to keep my membership on hold, what do I need to do?</strong>
<ul>
<li> Two-time membership hold for 30 days (up to 60 days over duration of memberships) is available for Benefits Plus and Value memberships. Contact our front desk or <a href="mailto:[email protected]" target="_blank">[email protected]</a> to use a vacation hold.</li>
  <li>If you are a continuous monthly member please fill out the <a href="https://docs.google.com/forms/d/e/1FAIpQLSduna9uCgPktW1e3t2dhfTHrcWLfxur8-ziDFARS3boRT3sQw/viewform" target="_blank">Continuous Monthly Membership Hold Request Form</a>.</li>
</ul>
</li>
<br>
<li><strong>I want to cancel my membership, what do I need to do?</strong>
<ul>
<li>You can cancel your membership by contacting our front desk or emailing <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</li>
  <li>If you are a continuous monthly member please fill out the <a href="https://docs.google.com/forms/d/e/1FAIpQLSfFhy1tG_gZdONE1HRE01ZcIuIAkrQLgngsml6DOHDHp7Sr-w/viewform?fbzx=-5862588822285400947" target="_blank">Continuous Monthly Membership Cancellation Request Form</a>.</li>
</ul>
</li>
</ul>
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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Registered Programs</span></strong></td>
</tr>
</tbody>
</table>
<ul>
<br>
<li><strong>Can I withdraw from a program and receive a refund?</strong>
<ul>
<li> Yes, you will be eligible for a refund if you withdraw or transfer your registration more than 15 days in advance of the start date. However, a $10 administration fee will be applied if you withdraw or transfer within 15 days of the start date.</li>
  <li>Due to the nature of its programming, any withdrawals or transfers from City Arts Centre Programs within 72 hours of the start date will forfeit the entire registration fee. For more information please read the <a href="https://www.edmonton.ca/sites/default/files/public-files/assets/PDF/CityArtsRegisteredProgramCancellation.pdf" target="_blank">City Arts Centre Cancellation Policy</a>. </li>
</ul>
</li>
</ul>
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<td style="width:100%;"><strong><span style="color:#ffffff;"> &nbsp;Virtual Fitness Classes</span></strong></td>
</tr>
</tbody>
</table>
<br>
<ul>
<strong></strong><li><strong>Effective August 1, 2024, City of Edmonton will discontinue Virtual Livestream classes with the exception of select Essentrics classes on Wednesday and Friday mornings</strong></li>
</ul>
<br>
<ul>
<strong></strong><li><strong>How early should I expect my Zoom link?</strong>
<ul>
<li>You should receive your Zoom link up to 1 hour before the start of your class.</li>
</ul>
</li>
<br>
<li><strong>What if I do not receive my Zoom link and my class starts in an hour?</strong>
<ul>
<li>Please check your spam folder first. If it still has not come through, email <a href="mailto:[email protected]" target="_blank"><strong>[email protected]</strong></a>. </li>
</ul>
</li>
<br>
<li><strong>Can I register through 311?</strong>
<ul><li>Yes, registration is available through both MoveLearnPlay.edmonton.ca, a facility information desk and 311.</li>
</ul>
</li>
<br>
<li><strong>What if I have a City of Edmonton Recreation Centre membership?</strong>
<ul>
<li>Virtual classes are included with Benefits Plus membership. Virtual monthly pass is no longer available for purchase but those that were purchased prior to January 10, 2023 will still be valid until the expiry date.</li>
</ul>
</li>
<br>
<li><strong>I have or had a City of Edmonton Recreation and Leisure Center Membership, do I still require an account on Movelearnplay?</strong>
<ul>
<li>Yes. Everyone must create an account on MoveLearnPlay.edmonton.ca to register. </li>
</ul>
</li>
<br>
<li><strong>Do I need a Zoom account as well?</strong>
<ul>
<li>Yes. Please go to Zoom.us to register for a Zoom account.</li>
</ul>
</li>
<br>
<li><strong>Who can I contact if I have issues?</strong>
<ul>
<li>Please email <a href="mailto:[email protected]" target="_blank"><strong>[email protected]</strong></a>.</li>
</ul>
</li>
<br>
<li><strong>My plans have changed. How do I cancel my class?</strong>
<ul>
<li>Please call 311 to cancel a class or email <a href="mailto:[email protected]" target="_blank"><strong>[email protected]</strong></a>. Please be advised that this email will not be monitored on weekends, so it may take a few days to receive a response.</li>
</ul>
</li>
<br>
<li><strong>Will equipment be used for classes?</strong>
<ul>
<li>Equipment may be used, but our instructors will make sure there are plenty of options for those who do not have equipment available to them.</li>
</ul>
</li>
<br>
<li><strong>Can anyone see me while I work out?</strong>
<ul>
<li>No. You can only see and hear the instructor. If you wish to communicate with the instructor, you can use the chat option.</li>
</ul>
</li>
</ul>


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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Respect for People and Property</span></strong></td>
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<br>
<p>Everyone should be able to access and benefit from City recreational and cultural sites, services and resources in a safe, enjoyable and respectful manner.</p>

<p>Please read the Community Recreation and Culture Branch’s <a href="https://www.edmonton.ca/activities_parks_recreation/rec-use-safety-guidelines" target="_blank">Recreation Safety Guidelines</a> as well as the <a href="https://www.edmonton.ca/safety/contraventions-appeals" target="_blank">Respect for People &amp; Property Guidelines</a> to better understand expectations around safety and the role we all play to ensure our spaces are welcome to everyone. In the event these guidelines are not followed, you may have measures put in place  that will limit or ban your interactions with employees and/or access to sites and services.</p>

<p><strong>Clean Spaces</strong></p>

<p><strong>Regular cleanings during operating hours:</strong> Disinfecting high touch areas multiple times throughout the day. That includes entrance glass, viewing area surfaces, counters, door knobs, push plates, lockers, handrails, vending machines, fitness equipment, drinking fountains, seating areas, etc.</p>

<p><strong>Cleaning during closed hours:</strong> Application of electrostatics spray to high touch areas including locker rooms, seating areas, indoor playgrounds, and weight and fitness equipment.</p>

<p>Remember, you play an important role in creating a safe space by working with us to continue following the public health recommendations and requirements that will be in place as the Government of Alberta moves towards lifting most public health measures:</p>

<ul><li>Continue to be kind to each other through this period of transition.</li>
<li>Get a first, second and third/booster doses of COVID-19 <strong><a href="https://www.alberta.ca/covid19-vaccine.aspx" target="_blank">vaccine</a></strong>.</li>
<li>Monitor yourself for symptoms of COVID-19. If you are experiencing symptoms, we ask that you not enter a facility, return home and follow current <strong><a href="https://www.alberta.ca/isolation.aspx" target="_blank">Government of Alberta isolation requirements</a></strong>. Check your symptoms regularly.</li>
<li>Wash your hands regularly.</li>
<li>You can wear a mask to protect yourself and those around you, and please respect people’s personal decisions around wearing masks.</li></ul>



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                                            <i>Visiting the Edmonton Valley Zoo &nbsp;<i class="fas fa-link"></i>


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<td style="width: 100%;"><strong><span style="color: #ffffff;">&nbsp;Admission to the Edmonton Valley Zoo</span></strong></td>
</tr>
</tbody>
</table>

<br>
<ul>
<li><strong>How do I get tickets to visit the zoo?</strong>
<ul>
  <li>We encourage visitors to book their tickets online in advance, including members and pass holders, however, drop ins are always welcome.</li>
  <li>You will receive an email confirming your booking along with information you’ll need to be aware of before you come to a facility.</li>
  <li>You will be able to book a time slot up to two weeks in advance.<br>
    * Note: Those without access to computers, tablets or smartphones can call 311 to book tickets.</li>
</ul>
  
  <br>
</li><li><strong>Can I drop in at the Zoo?</strong>
<ul>
<li>Yes, we allow drop ins.</li>
</ul>
  
<br>
</li><li><strong>How do I book through MoveLearnPlay?</strong>
<ul>
<li>Log in before starting any reservations</li>
<li>Click ‘Edmonton Valley Zoo’</li>
<li>Click ‘Zoo Admissions’ to book a time to visit the zoo if you want to reserve a spot (already have a membership, have LAP, or want to pay for a one-time visit)</li>
<li>Click ‘Zoo Memberships’ if you would like to purchase or renew a membership.</li>
<li>You will then see all of the available times</li>
<li>To select a time:
<ul>
<li>Enter the date(s) you would like to visit</li>
<li>If on mobile, swipe left until you see ‘book now’</li>
<li>Enter the number and types of tickets you would like to book. Members and pass holders should choose that option; your total will be $0. (Your pass will be checked at the gate when you arrive)</li>
<li>If you do NOT have a membership, enter in the quantity per pricing unit (eg. 1 Adult, Child, etc)</li>
<li>Add to basket</li>
<li>Scroll down and click checkout</li>
</ul>
</li>
</ul>
  
<br>
</li><li><strong>What do I do if I need to cancel?</strong>
<ul>
<li>You can view and cancel your upcoming time slot reservations within the 'Appointment' section of your MoveLearnPlay account. To cancel an upcoming time slot, select the 'cancel' button next to the desired date and time.</li>
</ul>
  
<br>
</li><li><strong>How early should I arrive if I have purchased a timed ticket?</strong>
<ul>
<li>Please try and arrive during your half hour entry window.</li>
</ul>
  
<br>
</li><li><strong>What if I'm running a bit late. Will I still be able to get into the facility?</strong>
<ul>
<li>Yes.</li>
</ul>

  
<br>
</li><li><strong>What is available at the Zoo?</strong>
<ul>
<li>Outdoor areas of the zoo are open.</li>
<li>Indoor habitats are open.</li>
<li>The Conservation Carousel is open.</li>
<li>Play structures are open. They are not cleaned or sanitized, so please take the appropriate precautions.</li>
<li>There are daily drop in talks - check our website for the daily schedule.</li>
<li>The Zoo-tique gift shop is open.</li>
<li>There will be no paper maps available - please download the Edmonton Valley Zoo app from Google Play or the App Store</li>
<li>Stroller and scooter rentals are available May - September.</li>
<li>Water bottle fill stations are available near the Entry Plaza Washrooms and in the Saito Centre.</li>
<li>Food service options are available - Charity Cafe in the Plaza, Urban Farm Restaurant, and Moo at the Zoo (seasonal).</li>
<li>All restrooms will be open and cleaned regularly.</li>
</ul>
</li>
</ul>


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                                            <i>Accessible Communications Services &nbsp;<i class="fas fa-link"></i>


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<td style="width:100%;"><strong><span style="color:#ffffff;"> &nbsp;Accessible Communications Services</span></strong></td>
</tr>
</tbody>
</table>
<br>

<ul>
<li><strong>How do I request communication services?</strong>
<ul>
<li>You can request services for yourself, or on behalf of someone else, by visiting <a href="https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deaf" target="_blank">edmonton.ca</a> and using the <a href="https://docs.google.com/forms/d/e/1FAIpQLSfvT54uL08eh3ToKR-CN_DrkFIrYdf8KaX5mAb5ZhPkviN4ew/viewform?usp=sf_link" target="_blank">application form</a>. Follow the step-by-step questions and submit your application online. You can also apply for services by calling 311 (Video Call (VRS): 780-442-5311) or by visiting a recreation centre in person. </li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>What kinds of services are available?</strong>
<ul>
<li>Examples of &nbsp;technology includes hearing loops, signage, live transcribing capabilities, or services, such as American Sign Language interpreters. More information on all the potential services and technologies is found at <a href="https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deaf" target="_blank">edmonton.ca</a>. Please note that personal hearings aids are not provided.</li>
<li>You need to be registered in a recreation program that the City of Edmonton offers in a City-owned and operated facility.</li>
<li>Pre-approval for Accessible Communication services can be requested in advance of registration for recreation programs by providing course details (Names, ID Number and specific dates for programs listed on <a href="https://movelearnplay.edmonton.ca/" target="_blank">MoveLearnPlay</a>) in the Accessible Communications application request form.</li>
</ul>
</li>
<br>
&nbsp; &nbsp;
&nbsp; <li><strong>Who will provide the services or equipment I need?</strong>
<ul>
<li>The City will book all providers of services and/or equipment, using a list of approved providers.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>Can I hire my own interpreters?</strong>
<ul>
<li>You are free to hire, or bring with you, your own interpreters but the City does not cover costs associated with those individuals.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>How far in advance do I need to submit my request?</strong>
<ul>
<li>Please submit your request at least 10 business days (Monday to Friday, 9:30 a.m. to 4:30 p.m.) prior to the start date for a registered recreation program. Our goal is to process your requests within 10 days of receiving requests.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>How do I register for a program?</strong>
<ul>
<li>You can register for programs through <a href="https://movelearnplay.edmonton.ca/" target="_blank">MoveLearnPlay</a>, by calling 311, or by visiting a City of Edmonton recreation centre.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>Can I submit the request before registering for a program to get pre-approval?</strong>
<ul>
<li>Yes, you can submit the request form prior to registering for the city recreation program. Information on the type of specific program that you wish to register for must be included in the form. However, confirmation of pre-approval does not guarantee a space in the recreation program.</li>
</ul>
</li>
<br>
&nbsp; 
&nbsp; <li><strong>Can I request these services when I register for a program on MoveLearnPlay?</strong>
<ul>
<li>You will need to request services by visiting <a href="https://www.edmonton.ca/programs_services/for_people_with_special_needs/services-hard-of-hearing-or-deaf" target="_blank">edmonton.ca</a>, calling 311 or visiting a recreation centre.</li>
</ul>
</li>
<br>
&nbsp;
</ul>


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