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<title>Welcome to RandyHinders.com</title>
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<h1>Welcome to RandyHinders.com</h1>
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<section class="intro">
<img src="randy.jpg" alt="Randy Hinders Professional Headshot" class="headshot">
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<section class="content">
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<h2>Resume</h2>
<h3>Randy Hinders, CISSP</h3>
<p><strong>LinkedIn:</strong> <a href="https://www.linkedin.com/in/RandyHinders" target="_blank">Randy Hinders</a></p>
<p>A seasoned IT leader with over 20 years of experience in building and managing high-performing IT teams, leading digital transformation initiatives, and ensuring robust cybersecurity measures. Known for a strategic mindset, strong leadership, and the ability to align technology with business goals. Holds a TS security clearance and a valid US passport.</p>
<h4>Education and Certifications</h4>
<p>Waldorf College 2014, BS - Organizational Leadership (Cum Laude)</p>
<p>Certifications: CISSP (ISC)², C)ISSO (Mile 2), Microsoft Certified Trainer (MCT) (Retired), Microsoft Certified Systems Engineer (MCSE 4.0), Microsoft Certified Azure Fundamentals, OnBase Systems Administrator (OCSA)</p>
<h4>Technical Skills and Expertise</h4>
<ul>
<li>Agile Processes, Asset Management, Budgeting/Forecasting</li>
<li>Building Technical Teams/Training and Development</li>
<li>CI/CD Processes, Client Relationship Management, Change Management (ITIL)</li>
<li>CMMC, NIST, Data Management/Databases, DevOps/Development</li>
<li>Hyland OnBase, IaaS, PaaS, SaaS, IT Operations & SDLC</li>
<li>ITIL/CMDB/RFC/CAB, MDM Management, Office 365 (GCC & Com)</li>
<li>Pen Testing & Incident Response, Process Automation, Product Ownership</li>
<li>Risk Management, Salesforce, SAP Integrations, Security practices</li>
<li>Staffing & recruiting, Unified Communications, Vendor Management</li>
<li>Virtual Desktop Management, Vision & Roadmap</li>
</ul>
<h4>Professional Experience</h4>
<h6>RH2, LLC, Dayton OH | Jan 2022 – Present</h6>
<ul>
<li>Founder & Co-Inventor of a novel medical device that attaches to an existing JP Drain to automate the milking process, reducing infections and preventing readmissions.</li>
<li>Pitched and awarded $50,000 from Innovation Fund USA.</li>
<li>Functioning prototype proved the concept, and a patent was awarded. Currently applying for STTR for a feasibility study.</li>
<li>Looking to exit with pre-seed funding or sale of IP and LLC to an incumbent medical device manufacturer.</li>
</ul>
<h6>Mile Two, LLC, Dayton OH | Oct 2020 – Present</h6>
<ul>
<li>Director of Information Technology, setting direction, vision, and roadmap for all core IT systems and managing day-to-day operations for a custom software development company.</li>
<li>Responsible for IT Helpdesk, Information Security, Enterprise Architecture, Quality Assurance, DevSecOps, FSO, and Data Management teams.</li>
<li>Managed the IT budget for hardware/software purchases, vendor management, CMMC verifications, and NIST 800-171 compliance.</li>
<li>Oversaw resource utilization in a diverse matrixed environment and department-wide budgeting for a 125-person company.</li>
<li>Achieved a commendable rating on the 2022 DCSA Cyber Security Review & Rating Process assessment.</li>
<li>Assisted the C-Suite in long-term technology decisions and planning for Finance, CRM, HR, and ITSM systems.</li>
<li>Implemented enterprise architecture processes to reduce software licensing costs by more than 15% through consolidation and reduction of duplication.</li>
<li>Led the migration from Okta to Google federated authentication for SAML & OAuth SaaS apps and from M365 Commercial to M365 GCC High.</li>
<li>Implemented MDM standards for streamlined device management and migrated from Jamf Pro to Mosyle for Apple devices and InTune O365 for Windows users.</li>
</ul>
<h6>Speedway LLC, Enon OH | May 2018 – Oct 2020</h6>
<ul>
<li>Information Management Tower Lead, overseeing 8 projects to migrate existing platforms into new or existing applications without impacting 3,900+ stores or 40,000+ employees.</li>
<li>Managed projects such as Historical Data migration, Salesforce, SharePoint Online, Hadoop migration, Tableau to Power BI migration, OpenText to OnBase implementation, and Dell Boomi integration using Lighthouse projects.</li>
<li>Negotiated a total software license savings of more than $7MM over 3 years.</li>
<li>Successfully led the technology integration during Speedway’s acquisition by 7-Eleven.</li>
<li>Led the migration to M365 SharePoint Online for the company intranet.</li>
</ul>
<ul>
<li>Emerging Technologies Projects Leader: Led a 4-person team in researching emergent technologies for process improvements.</li>
<li>Aided in a Digital Transformation Discovery Project with Accenture, identifying 8 core initiatives to save the company over $100MM across 3 years.</li>
</ul>
<h6>CareSource Medical Management Group, Dayton OH | Apr 2010 – May 2018</h6>
<ul>
<li>IT Manager of Workflow & Collaborations, leading 4 agile teams with 50 matrixed reports and growing the team from 3 to 33 members with zero turnover.</li>
<li>Implemented workflow automation processes that contributed to more than $400M in cost savings across the organization.</li>
<li>Oversaw the migration of Office 365, SharePoint farm consolidation, and integration of OnBase with external systems like Salesforce CRM and Dynamics 365.</li>
<li>Led DevOps platform build-out, managed 90+ Windows servers across environments, and handled disaster recovery plans for each.</li>
<li>Reduced operational complexity by merging 5 SharePoint farms into 2, improving SharePoint adoption to nearly 300 site collections holding over 300 GB and 20 million hits per month.</li>
</ul>
<h6>Interlink Advantage, Kettering OH | Dec 2008 – Feb 2010</h6>
<ul>
<li>Director of Operations, overseeing 4 direct reports and on-site scheduling for 25+ different clients.</li>
<li>Responsible for activities such as SharePoint support, Exchange migrations, and Active Directory upgrades.</li>
<li>Served as technical pre-sales engineer and Tier 3 technical support for field engineers.</li>
<li>Negotiated and worked with clients to create support and maintenance agreements, and set up new contracts with Microsoft and Dell for hardware and software.</li>
</ul>
<h6>DONet, Inc. (Now DataYard), Dayton OH | Feb 1999 – Jul 2008</h6>
<ul>
<li>Deputy Director of Business Development, assisting in the management of Help Desk, Systems Administrations, Network Administrations, and Internal Systems teams.</li>
<li>Handled pre-sales design projects for Windows services like SharePoint, Exchange, and DNS.</li>
<li>Provided Tier 3 support for Microsoft RAS, Exchange, SQL, HTML, and ASP integration.</li>
<li>Maintained over 175 servers, including DNS, email hosting, spam filtering, web hosting, and backups.</li>
<li>Achieved 99.99% uptime on a live internet-facing Microsoft Windows server for 6 consecutive years.</li>
</ul>
<h4>Other Professional Experience</h4>
<ul>
<li>Franchise Owner and Operator, Dream Vacations, Dayton OH | 2013 – 2017</li>
<li>Co-Founder, Dayton SharePoint Users Group | 2010 – 2011</li>
<li>US Army, Various Positions | 1989 – 1998, Honorable Discharge as SGT</li>
</ul>
<h4>Publications and Patents</h4>
<ul>
<li>Patent #11638780 – Medical Drainage Pump, Issued May 2023</li>
<li>Technical Reviewer on MCSE Training Kit: Microsoft Windows 2000 Advanced Server Clustering Services, Published May 2001 by Microsoft Press, ISBN 0735612935</li>
</ul>
</div>
<div id="schedule-contact">
<h2>Contact Me & Schedule Time</h2>
<p>Click the button below to book a meeting or contact me:</p>
<a href="https://outlook-sdf.office.com/bookwithme/user/[email protected]/meetingtype/Lo-eVQDfEUmJUybPk74UTw2?anonymous&ep=mlink" target="_blank">
<button type="button">Contact & Schedule</button>
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