- ID da verificação
- 50e7e97d-bb7f-4834-9618-1d6ccc4fc17dConcluído
- URL enviado:
- https://winterqr.top/authorizedRedirecionado
- Relatório concluído:
Ligações · 4 encontradas
As ligações de saída identificadas na página
| Hiperligação | Texto |
|---|---|
| https://www.gov.scot/policies/social-security/help-with-heating-costs/ | eligible for a similar payment from the Scottish Government |
| https://www.smartsurvey.co.uk/s/gov-uk-banner/?c=/winter-fuel-payment | Please fill in this survey (opens in a new tab) |
| https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/ | Open Government Licence v3.0 |
| https://www.nationalarchives.gov.uk/information-management/re-using-public-sector-information/uk-government-licensing-framework/crown-copyright/ | © Crown copyright |
Variáveis JavaScript · 11 encontradas
Variáveis JavaScript globais carregadas no objeto janela de uma página são variáveis declaradas fora das funções e acessíveis de qualquer parte do código dentro do âmbito atual
| Nome | Tipo |
|---|---|
| onbeforetoggle | object |
| documentPictureInPicture | object |
| onscrollend | object |
| LongTaskObserver | object |
| measureHTTPProtocol | function |
| LUX | object |
| LUX_ae | object |
| LUX_al | object |
| GOVUK | object |
| GOVUKFrontend | object |
Mensagens de registo da consola · 1 encontradas
Mensagens registadas na consola web
| Tipo | Categoria | Registo |
|---|---|---|
| warning | other |
|
HTML
O corpo HTML em bruto da página
<!DOCTYPE html><!--[if lt IE 9]><html class="lte-ie8 govuk-template" lang="en"><![endif]--><!--[if gt IE 8]><!--><html class="govuk-template show-global-bar" lang="en"><!--<![endif]--><head>
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<meta name="govuk:public-updated-at" content="2024-11-04T10:27:07+00:00">
<meta name="govuk:updated-at" content="2024-11-05T00:01:05+00:00">
<meta name="govuk:first-published-at" content="2012-01-05T11:08:46+00:00">
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Winter Fuel Payment: Overview - GOV.UK
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<h1 class="gem-c-title__text govuk-heading-xl">
Winter Fuel Payment
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Contents
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Overview
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<p>If you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. This is known as a ‘Winter Fuel Payment’.</p>
<p>You <a href="/winter-fuel-payment/eligibility">may be eligible</a> if you or your partner get certain benefits.</p>
<p>You will not get the extra Pensioner Cost of Living Payment given in 2022 and 2023. It stopped in winter 2023.</p>
<div role="note" aria-label="Information" class="application-notice info-notice">
<p>This guide is also available <a href="/taliad-tanwydd-gaeaf">in Welsh (Cymraeg)</a>.</p>
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<p>If you’re eligible, you’ll get a letter in October or November saying <a href="/winter-fuel-payment/how-much-youll-get">how much you’ll get</a>.</p>
<p>If you do not get a letter but you think you’re eligible, <a href="/winter-fuel-payment/how-to-claim">check if you need to make a claim</a>.</p>
<p>Most eligible people are paid in November or December. <a href="/winter-fuel-payment/when-youll-get-paid">Find out what to do if you are not paid</a>.</p>
<h2 id="if-you-live-in-scotland">If you live in Scotland</h2>
<p>You cannot get a Winter Fuel Payment. You might be <a rel="external" href="https://www.gov.scot/policies/social-security/help-with-heating-costs/">eligible for a similar payment from the Scottish Government</a>. This will be paid by the Department for Work and Pensions (<abbr title="Department for Work and Pensions">DWP</abbr>).</p>
<h2 id="other-help-with-heating-bills">Other help with heating bills</h2>
<p>You could also get:</p>
<ul>
<li>a <a href="/cold-weather-payment">Cold Weather Payment</a> - if you get certain benefits and the temperature drops to zero degrees Celsius or below for 7 days in a row</li>
<li>the <a href="/the-warm-home-discount-scheme">Warm Home Discount</a> - this is a £150 discount on your bills if you get Pension Credit or live in a low-income household</li>
<li>help from the Household Support Fund, if you’re eligible under your local council’s rules - <a href="/find-local-council">check on your local council’s website</a>
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"name": "Winter Fuel Payment",
"datePublished": "2012-01-05T11:08:46+00:00",
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"text": "Winter Fuel Payment helps older people with their heating bills - claim form, how much you get, eligibility",
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"headLine": "Winter Fuel Payment",
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"articleBody": "\u003cp\u003eIf you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. This is known as a ‘Winter Fuel Payment’.\u003c/p\u003e\n\n\u003cp\u003eYou \u003ca href=\"/winter-fuel-payment/eligibility\"\u003emay be eligible\u003c/a\u003e if you or your partner get certain benefits.\u003c/p\u003e\n\n\u003cp\u003eYou will not get the extra Pensioner Cost of Living Payment given in 2022 and 2023. It stopped in winter 2023.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eThis guide is also available \u003ca href=\"/taliad-tanwydd-gaeaf\"\u003ein Welsh (Cymraeg)\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eIf you’re eligible, you’ll get a letter in October or November saying \u003ca href=\"/winter-fuel-payment/how-much-youll-get\"\u003ehow much you’ll get\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eIf you do not get a letter but you think you’re eligible, \u003ca href=\"/winter-fuel-payment/how-to-claim\"\u003echeck if you need to make a claim\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eMost eligible people are paid in November or December. \u003ca href=\"/winter-fuel-payment/when-youll-get-paid\"\u003eFind out what to do if you are not paid\u003c/a\u003e.\u003c/p\u003e\n\n\u003ch2 id=\"if-you-live-in-scotland\"\u003eIf you live in Scotland\u003c/h2\u003e\n\n\u003cp\u003eYou cannot get a Winter Fuel Payment. You might be \u003ca rel=\"external\" href=\"https://www.gov.scot/policies/social-security/help-with-heating-costs/\"\u003eeligible for a similar payment from the Scottish Government\u003c/a\u003e. This will be paid by the Department for Work and Pensions (\u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e).\u003c/p\u003e\n\n\u003ch2 id=\"other-help-with-heating-bills\"\u003eOther help with heating bills\u003c/h2\u003e\n\n\u003cp\u003eYou could also get:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ea \u003ca href=\"/cold-weather-payment\"\u003eCold Weather Payment\u003c/a\u003e - if you get certain benefits and the temperature drops to zero degrees Celsius or below for 7 days in a row\u003c/li\u003e\n \u003cli\u003ethe \u003ca href=\"/the-warm-home-discount-scheme\"\u003eWarm Home Discount\u003c/a\u003e - this is a £150 discount on your bills if you get Pension Credit or live in a low-income household\u003c/li\u003e\n \u003cli\u003ehelp from the Household Support Fund, if you’re eligible under your local council’s rules - \u003ca href=\"/find-local-council\"\u003echeck on your local council’s website\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\n"
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"text": "<p>If you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. This is known as a ‘Winter Fuel Payment’.</p>\n\n<p>You <a href=\"/winter-fuel-payment/eligibility\">may be eligible</a> if you or your partner get certain benefits.</p>\n\n<p>You will not get the extra Pensioner Cost of Living Payment given in 2022 and 2023. It stopped in winter 2023.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>This guide is also available <a href=\"/taliad-tanwydd-gaeaf\">in Welsh (Cymraeg)</a>.</p>\n</div>\n\n<p>If you’re eligible, you’ll get a letter in October or November saying <a href=\"/winter-fuel-payment/how-much-youll-get\">how much you’ll get</a>.</p>\n\n<p>If you do not get a letter but you think you’re eligible, <a href=\"/winter-fuel-payment/how-to-claim\">check if you need to make a claim</a>.</p>\n\n<p>Most eligible people are paid in November or December. <a href=\"/winter-fuel-payment/when-youll-get-paid\">Find out what to do if you are not paid</a>.</p>\n\n<h2 id=\"if-you-live-in-scotland\">If you live in Scotland</h2>\n\n<p>You cannot get a Winter Fuel Payment. You might be <a rel=\"external\" href=\"https://www.gov.scot/policies/social-security/help-with-heating-costs/\">eligible for a similar payment from the Scottish Government</a>. This will be paid by the Department for Work and Pensions (<abbr title=\"Department for Work and Pensions\">DWP</abbr>).</p>\n\n<h2 id=\"other-help-with-heating-bills\">Other help with heating bills</h2>\n\n<p>You could also get:</p>\n\n<ul>\n <li>a <a href=\"/cold-weather-payment\">Cold Weather Payment</a> - if you get certain benefits and the temperature drops to zero degrees Celsius or below for 7 days in a row</li>\n <li>the <a href=\"/the-warm-home-discount-scheme\">Warm Home Discount</a> - this is a £150 discount on your bills if you get Pension Credit or live in a low-income household</li>\n <li>help from the Household Support Fund, if you’re eligible under your local council’s rules - <a href=\"/find-local-council\">check on your local council’s website</a>\n</li>\n</ul>\n\n"
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"text": "<p>You can get a Winter Fuel Payment for Winter 2024 to 2025 if you were born before 23 September 1958.</p>\n\n<p>You must also live in England or Wales and get one of the following:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>Universal Credit</li>\n <li>income-related Employment and Support Allowance (ESA)</li>\n <li>income-based Jobseeker’s Allowance (JSA)</li>\n <li>Income Support</li>\n <li>Child Tax Credit</li>\n <li>Working Tax Credit</li>\n</ul>\n\n<p>You’ll also need to have been getting a benefit during the qualifying week of 16 to 22 September 2024.</p>\n\n<p>In some circumstances, you might be eligible <a href=\"/winter-fuel-payment/if-you-live-abroad\">if you live abroad</a>.</p>\n\n<h2 id=\"when-you-will-not-be-eligible\">When you will not be eligible</h2>\n\n<p>You will not be eligible if you:</p>\n\n<ul>\n <li>live in Scotland</li>\n <li>have been in hospital getting free treatment for more than a year</li>\n <li>were in prison for the whole of the week of 16 to 22 September 2024</li>\n <li>were living in a care home for the whole time from 24 June to 22 September 2024</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>If you live in Scotland, you might be <a rel=\"external\" href=\"https://www.gov.scot/policies/social-security/help-with-heating-costs/\">eligible for a similar payment from the Scottish Government</a>. This will be paid by the Department for Work and Pensions (DWP).</p>\n</div>\n\n<h2 id=\"if-you-live-in-a-care-home\">If you live in a care home</h2>\n\n<p>You can get a Winter Fuel Payment if:</p>\n\n<ul>\n <li>you get certain benefits and are eligible</li>\n <li>you have lived in a care home for less than 13 weeks including the week of 16 to 22 September 2024</li>\n</ul>\n\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/how-much-youll-get",
"text": "<p>You’ll get a letter in October or November telling you how much Winter Fuel Payment you’ll get, <a href=\"/winter-fuel-payment/eligibility\">if you’re eligible</a>. </p>\n\n<p>If you do not get a letter but think you are eligible, <a href=\"/winter-fuel-payment/how-to-claim\">check if you need to make a claim</a>.</p>\n\n<p>The amount you get is based on when you were born and your circumstances between 16 and 22 September 2024. This is called the ‘qualifying week’.</p>\n\n<p>Any money you get is tax-free and will not affect your other benefits.</p>\n\n<h2 id=\"if-you-live-alone\">If you live alone</h2>\n\n<p>You’ll get either:</p>\n\n<ul>\n <li>£200 if you were born between 23 September 1944 and 22 September 1958</li>\n <li>£300 if you were born before 23 September 1944</li>\n</ul>\n\n<h2 id=\"if-you-live-with-someone\">If you live with someone</h2>\n\n<p>If you and your partner jointly claim any of the benefits, one of you will get a payment of either:</p>\n\n<ul>\n <li>£200 if one or both of you were born between 23 September 1944 and 22 September 1958</li>\n <li>£300 if one or both of you were born before 23 September 1944</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You’ll be paid into the bank account your benefits are usually paid into.</p>\n</div>\n\n<h2 id=\"if-you-live-in-a-care-home\">If you live in a care home</h2>\n\n<p><a href=\"/winter-fuel-payment/eligibility\">If you’re eligible</a> you’ll get either:</p>\n\n<ul>\n <li>£200 if you were born between 23 September 1944 and 22 September 1958</li>\n <li>£300 if you were born before 23 September 1944</li>\n</ul>\n\n"
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"acceptedAnswer": {
"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/how-to-claim",
"text": "<p>Most people get the Winter Fuel Payment automatically <a href=\"/winter-fuel-payment/eligibility\">if they’re eligible</a>.</p>\n\n<p>You do not need to claim if you get any of the following:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>Universal Credit</li>\n <li>Income Support</li>\n <li>income-related Employment and Support Allowance (ESA)</li>\n <li>income-based Jobseeker’s Allowance (JSA)</li>\n <li>Child Tax Credit</li>\n <li>Working Tax Credit</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You will need to claim if you’re eligible and <a href=\"/winter-fuel-payment/if-you-live-abroad\">live abroad</a>.</p>\n</div>\n\n<h2 id=\"get-help-and-advice\">Get help and advice</h2>\n\n<p>Call the Winter Fuel Payment Centre if you’re not sure if you’re eligible. You cannot make a claim by phone.</p>\n\n<div class=\"contact\">\n<p>Winter Fuel Payment Centre<br>\n<a href=\"https://secure.dwp.gov.uk/contact-winter-fuel-payments-centre/contact-form\">Email enquiry form</a><br>\nTelephone: 0800 731 0160<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on 18001 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://connect.interpreterslive.co.uk/vrs?ilc=DWP\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=oELNMfAvDxw\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/when-youll-get-paid",
"text": "<p>Most payments are made automatically in November or December.</p>\n\n<p>You’ll get a letter telling you:</p>\n\n<ul>\n <li>how much you’ll get</li>\n <li>which bank account it will be paid into - this is usually the same account as your Pension Credit or other benefits</li>\n</ul>\n\n<p>If you do not get a letter or the money has not been paid into your account by 29 January 2025, <a href=\"/winter-fuel-payment/report-change-circumstances\">contact the Winter Fuel Payment Centre</a>.</p>\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/if-you-live-abroad",
"text": "\n<p>If you do not live in the UK, you’re only eligible for the Winter Fuel Payment if:</p>\n\n<ul>\n <li>you were born before 23 September 1958</li>\n <li>you get UK State Pension</li>\n <li>you have a genuine and sufficient link to the UK - this can include having lived or worked in the UK, and having family in the UK</li>\n <li>the UK is responsible for paying your benefits</li>\n <li>you moved to an eligible country before 31 December 2020 and are <a href=\"/guidance/the-withdrawal-agreement-what-uk-nationals-need-to-know-about-citizens-rights\">covered by the Withdrawal Agreement</a>\n</li>\n</ul>\n\n<p>If you are a British or Irish national living in Ireland, you do not need to have moved by 31 December 2020, but you will need to meet all of the other eligibility rules.</p>\n\n<p>You must also be getting a qualifying means-tested benefit from the country you live in that is equivalent to:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>Universal Credit</li>\n <li>income-related Employment and Support Allowance (ESA)</li>\n <li>income-based Jobseeker’s Allowance (JSA)</li>\n <li>Income Support</li>\n <li>Working Tax Credit</li>\n <li>Child Tax Credit</li>\n</ul>\n\n<p>You’ll need to have been getting this benefit during the qualifying week of 16 to 22 September 2024</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You must live in an eligible EEA country or Switzerland to get a Winter Fuel Payment.</p>\n</div>\n\n<h2 id=\"eligible-countries\">Eligible countries</h2>\n\n<ul>\n <li>Austria</li>\n <li>Belgium</li>\n <li>Bulgaria</li>\n <li>Croatia</li>\n <li>Czech Republic</li>\n <li>Denmark</li>\n <li>Estonia</li>\n <li>Finland</li>\n <li>Germany</li>\n <li>Hungary</li>\n <li>Iceland</li>\n <li>Ireland</li>\n <li>Italy</li>\n <li>Latvia</li>\n <li>Liechtenstein</li>\n <li>Lithuania</li>\n <li>Luxembourg</li>\n <li>Netherlands</li>\n <li>Norway</li>\n <li>Poland</li>\n <li>Romania</li>\n <li>Slovakia</li>\n <li>Slovenia</li>\n <li>Sweden</li>\n <li>Switzerland</li>\n</ul>\n\n<h2 id=\"how-to-claim\">How to claim</h2>\n\n<p>You can claim Winter Fuel Payment by:</p>\n\n<ul>\n <li>post - from 30 September 2024</li>\n <li>phone - from 28 October 2024</li>\n</ul>\n\n<p>The deadline for you to make a claim for winter 2024 to 2025 is 31 March 2025.</p>\n\n<p>When you make a claim, you’ll need to provide evidence of the means-tested benefit you are getting (from the country you live in).</p>\n\n<h3 id=\"claim-by-post\">Claim by post</h3>\n\n<p>You will need to claim Winter Fuel Payment even if you have got it before. The payment is not made automatically.</p>\n\n<p>Download and fill in form IPCF091, if you’re a UK national or UK dual national living in an eligible country other than Ireland.</p>\n\n<p>If you’ve not claimed Winter Fuel Payment before, you’ll also need to fill in a Winter Fuel Payment claim form. </p>\n\n<p>If you got a Winter Fuel Payment before, you will need to provide evidence of the means-tested benefit you are getting (from the country you live in) in the Winter Fuel Payment additional information form.</p>\n\n<p><a href=\"/government/publications/winter-fuel-payment-claim-form-eea-and-switzerland\">Download the forms</a>.</p>\n\n<p>Send your completed forms to the following address.</p>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1ZU\n<br>UK\n<br>\n</p></div></div>\n\n<h3 id=\"claim-by-phone\">Claim by phone</h3>\n\n<p>Call the Winter Fuel Payment Centre to claim by phone.</p>\n\n<div class=\"contact\">\n<p>Winter Fuel Payment Centre<br>\n<a href=\"https://secure.dwp.gov.uk/contact-winter-fuel-payments-centre/contact-form\">Email enquiry form</a><br>\nTelephone: +44 (0)191 218 7777<br>\nTextphone: contact Relay UK on +44 (0)151 494 2022 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&[email protected]\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<h3 id=\"what-to-prepare-before-you-call\">What to prepare before you call</h3>\n\n<p>Before you call, you will need to know:</p>\n\n<ul>\n <li>your National Insurance number</li>\n <li>your bank or building society details</li>\n <li>your BIC and IBAN numbers</li>\n <li>the date you were married or entered into a civil partnership (if appropriate)</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>Payments cannot be made into a National Savings and Investments (NS&I) account unless you already get other benefits paid into the account.</p>\n</div>\n\n<p>You’ll also need to say whether during the qualifying week of 16 to 22 September 2024 you were:</p>\n\n<ul>\n <li>in hospital getting free in-patient treatment</li>\n <li>in a residential care home</li>\n <li>in prison</li>\n</ul>\n\n<h2 id=\"if-you-disagree-with-a-decision\">If you disagree with a decision</h2>\n\n<p>You can <a href=\"/mandatory-reconsideration\">challenge a decision</a> about your claim. This is called asking for mandatory reconsideration.</p>\n\n"
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"@type": "Answer",
"url": "https://www.gov.uk/winter-fuel-payment/report-change-circumstances",
"text": "<p>Contact the Winter Fuel Payment Centre if you’re <a href=\"/winter-fuel-payment/eligibility\">eligible for a Winter Fuel Payment</a> and you:</p>\n\n<ul>\n <li>need to report a change of circumstances</li>\n <li>need to change your address or personal details</li>\n <li>want to cancel future payments</li>\n <li>want to return a payment</li>\n</ul>\n\n<p>Report any change of circumstances as soon as possible - for example, if you stop getting a benefit, move house or move into a care home. These can affect how much Winter Fuel Payment you get.</p>\n\n<p>If you cancel your payments, you can change this at any time.</p>\n\n<h2 id=\"contact-the-winter-fuel-payment-centre\">Contact the Winter Fuel Payment Centre</h2>\n\n<p>When you contact the payment centre, you’ll need to tell them your personal details like:</p>\n\n<ul>\n <li>your name</li>\n <li>your address</li>\n <li>your date of birth</li>\n <li>your <a href=\"/lost-national-insurance-number\">National Insurance number</a>\n</li>\n</ul>\n\n<p>You can either call the helpline or send a letter by post.</p>\n\n<h3 id=\"if-youre-in-the-uk\">If you’re in the UK</h3>\n\n<div class=\"contact\">\n<p>Telephone: 0800 731 0160<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on 18001 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&[email protected]\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1LR\n<br>\n</p></div></div>\n\n<h3 id=\"if-youre-outside-the-uk\">If you’re outside the UK</h3>\n\n<div class=\"contact\">\n<p>Telephone: +44 (0)191 218 7777<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on +44 (0)151 494 2022 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&[email protected]\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1ZU\n<br>UK\n<br>\n</p></div></div>\n\n<h2 id=\"if-youve-been-paid-too-much\">If you’ve been paid too much</h2>\n\n<p>You may have to repay the money if you:</p>\n\n<ul>\n <li>did not report a change straight away</li>\n <li>gave wrong information</li>\n <li>were overpaid by mistake</li>\n</ul>\n\n<p>Find out how to <a href=\"/benefit-overpayments\">repay the money you owe from benefit overpayment</a>.</p>\n"
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