https://www.citnow.com/

Scan ID:: 0b14ea80-aa50-44bf-8b90-aabc139ed7a3Finished
Submitted URL:: https://citnow.comRedirected
Report Finished:: Oct 8, 2024, 20:13:44
Links · 10 found

The outgoing links identified from the page
Link	Text
https://citnow.com.au/	Australia
https://video.citnow.com/dashboard/user/login	Dashboard Login
https://www.citnowgroup.com/careers/?__hstc=56635125.cb87e05789ced54b832c082b24fb046e.1728418442638.1728418442638.1728418442638.1&__hssc=56635125.1.1728418442638&__hsfp=1996815887	Careers
http://vimeo.com/272955164	button-playWatch our video
https://www.citnowgroup.com/modern-slavery-statement/?__hstc=56635125.cb87e05789ced54b832c082b24fb046e.1728418442638.1728418442638.1728418442638.1&__hssc=56635125.1.1728418442638&__hsfp=1996815887	Modern Slavery Statement
https://www.facebook.com/CitNow/	Facebook
https://www.linkedin.com/company/citnowltd/	LinkedIn
https://twitter.com/citnow	X
https://www.youtube.com/user/citnowuk	YouTube
https://www.citnowgroup.com/?__hstc=56635125.cb87e05789ced54b832c082b24fb046e.1728418442638.1728418442638.1728418442638.1&__hssc=56635125.1.1728418442638&__hsfp=1996815887	CitNOW Group
JavaScript Variables · 67 found

Global JavaScript variables loaded on the window object of a page, are variables declared outside of functions and accessible from anywhere in the code within the current scope
Name	Type
0	object
1	object
2	object
3	object
4	object
5	object
6	object
onbeforetoggle	object
documentPictureInPicture	object
onscrollend	object
Console log messages · 5 found

Messages logged to the web console
Type	Category	Log
warning	other	URL https://www.citnow.com/ Text Allow attribute will take precedence over 'allowfullscreen'.
error	network	URL https://cdn.polyfill.io/v2/polyfill.min.js?features=default,matchMedia,HTMLPictureElement&flags=gated Text Failed to load resource: net::ERR_CONNECTION_CLOSED
warning	other	URL https://connect.facebook.net/en_US/fbevents.js Text Unrecognized feature: 'attribution-reporting'.
log	other	URL https://www.citnow.com/ Text GTM Cookie Consent
error	network	URL https://www.citnow.com/app/uploads/2019/01/in-the-workshop-800x900.jpg Text Failed to load resource: the server responded with a status of 404 (Not Found)
HTML

The raw HTML body of the page
<!DOCTYPE html><html lang="en-GB" class="js backgroundblendmode multiplebgs flexbox flexboxlegacy no-flexboxtweener wf-opensans-n4-active wf-rubik-n4-active wf-active"><head><meta http-equiv="origin-trial" content="A/kargTFyk8MR5ueravczef/wIlTkbVk1qXQesp39nV+xNECPdLBVeYffxrM8TmZT6RArWGQVCJ0LRivD7glcAUAAACQeyJvcmlnaW4iOiJodHRwczovL2dvb2dsZS5jb206NDQzIiwiZmVhdHVyZSI6IkRpc2FibGVUaGlyZFBhcnR5U3RvcmFnZVBhcnRpdGlvbmluZzIiLCJleHBpcnkiOjE3NDIzNDIzOTksImlzU3ViZG9tYWluIjp0cnVlLCJpc1RoaXJkUGFydHkiOnRydWV9">
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<link rel="author" type="text/plain" href="https://www.citnow.com/humans.txt">
	<!-- This site is optimized with the Yoast SEO plugin v18.7 - https://yoast.com/wordpress/plugins/seo/ -->
	<title>CitNOW - Personalised Digital Communication Experts for Automotive Dealerships</title>
	<meta name="description" content="We are the originators of the automotive video industry having been established as video experts since 2008. Our solutions span both dealership and workshop">
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	<meta property="og:title" content="CitNOW - Personalised Digital Communication Experts for Automotive Dealerships">
	<meta property="og:description" content="We are the originators of the automotive video industry having been established as video experts since 2008. Our solutions span both dealership and workshop">
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	<meta property="og:site_name" content="CitNOW">
	<meta property="article:modified_time" content="2024-08-01T15:48:14+00:00">
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		<style type="text/css" id="wp-custom-css">
			/*Promo Banner image giff
.workshop-masterclass {
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}

.workshop-masterclass__content-inner {
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/* Promo Banner background center */
.workshop-masterclass, .sales-masterclass {
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/* Promo Banner background right 
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*/


/*Academy Booking Button*/
.bookingBtn {
margin:0 0 2.1875rem 0;	
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video {
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/* The Ultimate Digital Customer Journey Report */

.postid-13799 .section .wrap .grid {
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}

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}

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}

/* Site Menu */

body.app--mobile-nav .site-nav .site-nav__main li.menu-item-has-children .sub-menu {
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							<p>Introducing CitNOW Conversations, our brand-new solution delivering seamless, multi-channel, two-way, customer communication in both your sales and aftersales environment. 
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	        <p>Personalised digital communication is vital for bridging the online to offline customer experience and we provide just that. With something for every stage of your customer’s journey, our app-based platform provides a secure, brand-compliant solution - so you can start building trust, transparency and long-lasting relationships.</p>
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	</div>
</section>

	    <div class="page" id="site-page">
	<section class="section">
		<div class="wrap wrap--benefits">
			<div class="header__introduction">
					<h1 class="heading--decoration heading--decoration-center">
													<span>&nbsp;</span>
																		The Benefits											</h1>
			</div>

			<div class="grid grid--center">
				
				    				    	<div class="grid__item w-1-3-medium-up">
				    		<div class="benefit">
				    			
				    			<img src="https://www.citnow.com/app/themes/madebrave/assets/img/oem.svg">
				    			<h1>OEM/GROUP</h1>
				    			<h2>Bridge the gap</h2>
				    			<p>Personalised video allows automotive retailers to meet the challenge of bridging the gap between online and offline communications, and helps build lasting emotional connections. </p>
																	<ul class="benefit__list">
								    								    	<li>Competitive advantage - get ahead of the market by providing added value</li>
								   								    	<li>Omni-channel experience - provide an integrated and cohesive customer experience</li>
								   								    	<li>Improve lead management - increase and nurture a pipeline of potential buyers</li>
								   									</ul>
													    			
				    			<a href="#" class="read-more"><svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg><span>Discover More</span></a>
				    		</div>
				    	</div>
				   				    	<div class="grid__item w-1-3-medium-up">
				    		<div class="benefit">
				    			
				    			<img src="https://www.citnow.com/app/themes/madebrave/assets/img/retailer.svg">
				    			<h1>Retailer</h1>
				    			<h2>Customer first</h2>
				    			<p>Customers today live, research and purchase online. Personalised automotive video and smart imaging provide a tailored buying experience, while building a one-to-one relationship with the retailer.</p>
																	<ul class="benefit__list">
								    								    	<li>Customer experience - delight customers and improve customer satisfaction scores</li>
								   								    	<li>Retailer efficiencies -  integrates with your existing processes and systems</li>
								   								    	<li>Emotional engagement - harness consumer trust and build relationships</li>
								   									</ul>
													    			
				    			<a href="#" class="read-more"><svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg><span>Discover More</span></a>
				    		</div>
				    	</div>
				   				    	<div class="grid__item w-1-3-medium-up">
				    		<div class="benefit">
				    			
				    			<img src="https://www.citnow.com/app/themes/madebrave/assets/img/customer.svg">
				    			<h1>Customer</h1>
				    			<h2>Buy better</h2>
				    			<p>The retailer comes to you with a personalised video of your vehicle of choice, whether you’re buying or maintaining it.</p>
																	<ul class="benefit__list">
								    								    	<li>Quicker buying experience - decide what car to test drive based on personalised video</li>
								   								    	<li>Build trust - Simply and quickly see what work the technician is advising, complete transparency</li>
								   								    	<li>Relationship building - The personal approach from the convenience of your mobile device</li>
								   									</ul>
													    			
				    			<a href="#" class="read-more"><svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg><span>Discover More</span></a>
				    		</div>
				    	</div>
				   
								
			</div>
		</div>
	</section>


<section class="section-product-tiles">

	<h2 class="heading--decoration heading--decoration-center">
					<span>Our</span>
							Products			</h2>

    <div class="product-tile-grid
    grid-4col    ">
    				
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/appraise/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/appraise.svg" alt="Appraise">
		            <h2>Appraise</h2>
		            <p>Want to provide fast, accurate and competitive part exchange valuations? Looking for a simple, seamless digital appraisal process? We’re here...</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/bodyshop/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/bodyshop.svg" alt="Bodyshop">
		            <h2>Bodyshop</h2>
		            <p>How can you communicate quickly, clearly and efficiently with a customer, and third parties, to reach an agreement on the...</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/conversations/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/conversations.svg" alt="Conversations">
		            <h2>Conversations</h2>
		            <p>Looking for an easy way to communicate with your customers through different messaging channels? CitNOW Conversations makes this possible through...</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/imaging/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/imaging.svg" alt="Imaging">
		            <h2>Imaging</h2>
		            <p>How do you tackle the challenges of creating and sharing digital vehicle assets online? How do you ensure they are...</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/insights/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/insights.svg" alt="Insights">
		            <h2>Insights</h2>
		            <p>Want to be able to adapt to change quickly? Want to maximise every opportunity?</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/sales/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/sales.svg" alt="Sales">
		            <h2>Sales</h2>
		            <p>How can you sell to customers if they do all of their research at home? How do you build relationships...</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/triage/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/triage.svg" alt="Triage">
		            <h2>Triage</h2>
		            <p>Want to boost workshop efficiency by anticipating vehicle issues in advance? CitNOW Triage can make that a reality.</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    					
		        <div class="product-tile-item">
		          <a href="https://www.citnow.com/products/workshop/" class="item-cta">
		            <img src="https://www.citnow.com/app/themes/madebrave/assets/img/workshop.svg" alt="Workshop">
		            <h2>Workshop</h2>
		            <p>How can you create trust and increase workshop conversions and simultaneously empower the customer to take control, and quickly and...</p>
		            <p class="product-cta">Discover More</p>
		          </a>
		        </div>

    		    </div>
 </section>

	<section class="section--inner bg--blue section--testimonial">
		<div class="wrap">
			<div class="header__introduction">

				
					<h1 class="heading--decoration heading--decoration-center text--white">
													<span class="text--white">Customer </span>
												
												Testimonials											</h1>
				
			</div>

			<div class="grid grid--flush grid--flush-bottom">
				<div class="grid__item w-1-3-medium-up hidden--small-down">
				    <ul class="cf testimonial_list__nav">
				    					   		<li>
				   			<a href="#tabs-0" data-item="0" class="active">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Mercedes-Benz Europe</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-1" data-item="1" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Volvo Cars Edinburgh</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-2" data-item="2" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Volkswagen Ipswich Vans</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-3" data-item="3" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Vertu</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-4" data-item="4" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Lookers</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-5" data-item="5" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Inchcape</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-6" data-item="6" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Porsche Centre Cardiff</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-7" data-item="7" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Newport Caravans</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-8" data-item="8" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Swansway Garages</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-9" data-item="9" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>ŠKODA UK</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-10" data-item="10" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Essex Auto Group</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-11" data-item="11" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Maundrell</span>
				   			</a>
				   		</li>
				   					   		<li>
				   			<a href="#tabs-12" data-item="12" class="">
				   				<svg title="chevron" aria-label="chevron" role="img" class="icon icon--chevron">
            <use xlink:href="#chevron"></use>
        </svg>				   				<span>Town Centre Automobiles</span>
				   			</a>
				   		</li>
				   					  	</ul>				
				</div>
				<div class="grid__item w-2-3-medium-up">
					<div id="testimonial_list" class="testimonial_list owl-loaded owl-carousel">
													
													
													
													
													
													
													
													
													
													
													
													
													
											<div class="owl-stage-outer"><div class="owl-stage" style="transform: translate3d(0px, 0px, 0px); transition: all 0s ease 0s; width: 6431px;"><div class="owl-item active" style="width: 494.656px;"><div class="grid grid--flush">
									<div class="grid__item w-1-2">
																				<div class="testimonial_list__image" id="testimonial-0">
											
											
									        <style>
										        #testimonial-0 { background-image: url('https://www.citnow.com/app/uploads/2020/03/customer-testimonial_Vertu.png'); }@media only screen and (min-width: 1024px) {#testimonial-0 { background-image: url('https://www.citnow.com/app/uploads/2020/03/customer-testimonial_Vertu.png'); }}@media only screen and (min-width: 1280px) {#testimonial-0 { background-image: url('https://www.citnow.com/app/uploads/2020/03/customer-testimonial_Vertu.png'); }}											</style>

										<div class="grid__item w-1-2-large-up">
											<div class="testimonial_list__content">
												<p>The benefit of CitNOW is that we use it as a transparency tool to our customers. So, instead of using or keeping the old part, we send over a video upfront where we explain the necessity of the repair. And make sure it’s totally clear for the customer why there is a repair.

<style>
.videoWrapper {
  width:100%;
  height:0;
  max-width: 1000px;
  position:relative;
  padding-bottom: 56.25%; /* 16:9 */
  margin: 0;
}

.videoWrapper iframe {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
}
#testimonial-0 .grid__item .testimonial_list__content p:nth-child(3) {
    display:none!important;
}
</style>
</p><div class="videoWrapper">
	<iframe src="https://player.vimeo.com/video/397235249?color=ffe100&amp;title=0&amp;byline=0&amp;portrait=0" width="100%" height="100%" frameborder="0" allow="autoplay; fullscreen" allowfullscreen=""></iframe>
</div>
<div class="videoWrapper">
	<iframe src="https://player.vimeo.com/video/438457443?color=ffe100&amp;title=0&amp;byline=0&amp;portrait=0" width="100%" height="100%" frameborder="0" allow="autoplay; fullscreen" allowfullscreen=""></iframe>
</div><p></p>
												<span class="author">Andre Lexmond</span>
												<span class="company">Mercedes-Benz Europe</span>
																							</div>
										</div>

										</div>
									</div>
							</div></div><div class="owl-item" style="width: 494.656px;"><div class="grid grid--flush">
									<div class="grid__item w-1-2">
																				<div class="testimonial_list__image" id="testimonial-1">
											
											
									        <style>
										        #testimonial-1 { background-image: url('https://www.citnow.com/app/uploads/2020/03/customer-testimonial_Vertu.png'); }@media only screen and (min-width: 1024px) {#testimonial-1 { background-image: url('https://www.citnow.com/app/uploads/2020/03/customer-testimonial_Vertu.png'); }}@media only screen and (min-width: 1280px) {#testimonial-1 { background-image: url('https://www.citnow.com/app/uploads/2020/03/customer-testimonial_Vertu.png'); }}											</style>

										<div class="grid__item w-1-2-large-up">
											<div class="testimonial_list__content">
												<p>Just to let you know my first experience using [CitNOW Live], this was my first time and have managed to close the guy on the call. This was on a £45k car in the showroom. Walkround of the car, explain a few key features and benefits and handle any objections on the spot. It is very powerful and allows you to get your personality across</p>
												<span class="author">Craig Oliver</span>
												<span class="company">Volvo Cars Edinburgh</span>
																							</div>
										</div>

										</div>
									</div>
							</div></div><div class="owl-item" style="width: 494.656px;"><div class="grid grid--flush">
									<div class="grid__item w-1-2">
																				<div class="testimonial_list__image" id="testimonial-2">
											
											
									        <style>
										        #testimonial-2 { background-image: url('https://www.citnow.com/app/uploads/2020/03/1619-customer-testimonials-vw-ipswich-480x641.jpg'); }@media only screen and (min-width: 1024px) {#testimonial-2 { background-image: url('https://www.citnow.com/app/uploads/2020/03/1619-customer-testimonials-vw-ipswich-800x1068.jpg'); }}@media only screen and (min-width: 1280px) {#testimonial-2 { background-image: url('https://www.citnow.com/app/uploads/2020/03/1619-customer-testimonials-vw-ipswich-900x1201.jpg'); }}											</style>

										<div class="grid__item w-1-2-large-up">
											<div class="testimonial_list__content">
												<p>We’ve found CitNOW Sales to be invaluable for quickly establishing a connection with potential customers and building trust. It’s easy to use and helps move sales prospects from research to purchase. We recently achieved our quickest video-to-sale experience, with a customer placing a deposit on a van just 10 minutes after receiving a personalised CitNOW video. I created and sent the video to the customer in response to an initial phone enquiry, demonstrating the excellent condition of the vehicle and backing up my claim that it had been well looked after. They phoned back almost immediately to put down a deposit, without negotiation. CitNOW continues to make a vital contribution in the sales cycle.</p>
												<span class="author">James Seager</span>
												<span class="company">Volkswagen Ipswich Vans</span>
																							</div>
										</div>

										</div>
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												<p>CitNOW enables us to demonstrate trust and transparency with our customers and gives them a view of the car that they won’t have seen before. We’re now two years into the partnership with CitNOW, and the whole network now sees it as a standard part of their operating practices.It started that transformation of moving from written communication or verbal communication, into visual communication.

<style>
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</div><p></p>
												<span class="author">David Crane</span>
												<span class="company">Vertu</span>
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												<p>CitNOW is a business that helps us create trust and transparency with our customers. It makes our jobs more transparent; it builds value in what we do both in sales and aftersales, and makes customers feel like the service is more personalised to them.

Customers get to know us as individuals, before they even set foot in the dealership, they get to see the person they are going to deal with, they get to know the car … in a lot more detail, so it brings everything to life without having set foot in the dealership. 

It also helps us convert enquiries into appointments and ultimately into sales much more effectively with personalised video. In aftersales, there’s no doubt that its driving conversion rates on health checks, we’re definitely converting more red and amber work with the use of video. 

I would strongly recommend a partnership with CitNOW, because I think they are the market leader by far. They are more innovative and more technologically savvy with the partnerships and the key stakeholders that we operate with.</p>
												<span class="author">Nigel McMinn</span>
												<span class="company">Lookers</span>
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											<div class="testimonial_list__content">
												<p>CitNOW helps our business strategy by giving us the opportunity to lead on customer experience giving the customer complete transparency. Using CitNOW Web, Vehicles are now advertised within a few hours with good quality, consistent images that can be viewed easily via the CitNOW dashboard, allowing retailers to monitor their stock. 

It allows customers to purchase from us with confidence and assurance with the videos that are presented to them via the CitNOW app,and the feedback we get from our network is that it is a seamless and simple app that offers a great way to communicate instantly with customers. 

I would recommend a partnership with CitNOW because it is at the forefront of developing digital video and image technology  and the team has been very supportive with their account management. </p>
												<span class="author">Sian Evans</span>
												<span class="company">Inchcape</span>
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												<p>It’s really good, really useful and we are definitely having a win with it, it makes life a lot easier, especially with those distant sales, just putting peoples minds at rest, it’s a great tool</p>
												<span class="author">Ben Voden</span>
												<span class="company">Porsche Centre Cardiff</span>
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											<div class="testimonial_list__content">
												<p>I would certainly recommend CitNOW in a sales environment, its added a little bit of fun into the workplace and its something new!</p>
												<span class="author">Scott Jefferies</span>
												<span class="company">Newport Caravans </span>
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										<div class="grid__item w-1-2-large-up">
											<div class="testimonial_list__content">
												<p>Introducing video was an extremely positive step for the business, but the next stage was to ensure consistency and quality across all teams at all sites. We also needed to re-energise the entire Health Check process. The CitNOW Roadshow is a high-energy, hands-on training event, crucially with minimal workshop downtime. We’ve already seen a tangible uplift in customer comments on the videos we’re producing, which is extremely positive.</p>
												<span class="author">Duncan Sands</span>
												<span class="company">Swansway Garages</span>
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										<div class="grid__item w-1-2-large-up">
											<div class="testimonial_list__content">
												<p>CitNOW was flexible and supportive in everything it delivered for us. The feedback from our retailers has been good and there is a genuine feeling that the ones who were already using video now understand the benefits in doing things differently and taking things to the next level. Those retailers who were new to video found it a real eye-opener in terms of why this is a fantastic tool to use with their customers. I really feel that our ŠKODA UK network is ready to take things to the next level.
</p>
												<span class="author">Lisa Hartley</span>
												<span class="company">ŠKODA UK</span>
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										<div class="grid__item w-1-2-large-up">
											<div class="testimonial_list__content">
												<p>The ongoing challenge for all workshops is maintaining customer communication. After customers drop off their vehicles, many believe they end up in an imagined "garage black hole" until they pick them up. With CitNOW, customer transparency is easy to achieve as it allows us to send high quality videos reliably. This puts our customers at ease and helps us to offer more value for money by visually demonstrating what work is needed, laying to rest the myth of the "garage black hole".</p>
												<span class="author">Essex Auto Group said</span>
												<span class="company">Brett Robins</span>
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																				<div class="testimonial_list__image" id="testimonial-11">
											
											
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											<div class="testimonial_list__content">
												<p>By using video communications, we have been able to personalise the car buying experience for our discerning customers down to the finest details. This digital approach has helped us expand our reach beyond our site to some of the furthest corners of the globe, securing sales far beyond the showroom doorstep and generating a swift return on our initial investment.</p>
												<span class="author">Steve Rogers</span>
												<span class="company">Maundrell</span>
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											<div class="testimonial_list__content">
												<p>There is a direct correlation between the implementation of CitNOW and the relationships that have been developed with the customer. Customers have responded particularly well to the thank you videos that we have sent as it adds an extra layer of communication that we’ve not had in the past. The Rate this Video feature has also been particularly useful; it’s great to be able to get instant customer feedback and gratifying for our team to have swift, positive feedback on their videos.</p>
												<span class="author">Abbie Bennett</span>
												<span class="company">Town Centre Automobiles </span>
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	    	<p class="post-categroy bodyshop">News</p>
	    			    	<time>20 Sep 2024</time>
					    <h1 class="heading--decoration">CitNOW Shortlisted for Motor Trader Industry Award 2024 – IT Innovation of the Year&nbsp;&nbsp;</h1>
		    <p>We are delighted to have been shortlisted for the IT Innovation of the Year category at the Motor Trader Industry Awards… </p>
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	    			    	<time>1 Jul 2024</time>
					    <h1 class="heading--decoration">Unveiling CitNOW Conversations</h1>
		    <p>Unveiling CitNOW Conversations – our brand-new, innovative automotive solution delivering seamless, multi-channel,… </p>
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	    			    <h1 class="heading--decoration">Join us at AM Live November 11th 2021</h1>
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	    			    	<time>25 Sep 2023</time>
					    <h1 class="heading--decoration">Six integrations for effortless customer interaction</h1>
		    <p>Making your lives, and your customer’s lives easier is just as important to us as it … </p>
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	    			    	<time>22 Aug 2023</time>
					    <h1 class="heading--decoration">Creating a seamless customer journey: an omnichannel approach</h1>
		    <p>An omnichannel customer experience is often seen as a way of putting the customer first, mainly … </p>
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	    	<p class="post-categroy sales">Blog</p>
	    			    	<time>11 Jul 2023</time>
					    <h1 class="heading--decoration">Five key pointers to create seamless videos using Multipart</h1>
		    <p>At CitNOW, we care about great automotive videos that resonate with customers just as much as … </p>
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	<section class="section--inner bg--white">
		<div class="wrap">
			<div class="wrap__customer">
				<div class="header__introduction">

						<h1 class="heading--decoration heading--decoration-center">
															<span>Our</span>
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