https://forethought.ai/

Scan ID:: 2f304e9b-7424-42fa-90e5-1097bb37b11aFinished
Submitted URL:: https://forethought.appRedirected
Report Finished:: Oct 7, 2024, 13:27:40
Links · 11 found

The outgoing links identified from the page
Link	Text
https://www.forbes.com/
https://www.inc.com/
https://techcrunch.com/
https://www.entrepreneur.com/
https://www.forbes.com/sites/alexkonrad/2020/10/28/forethought-raises-17-million-from-investors-like-ashton-kutcher-and-diddy/?sh=4401a2fe46f0	This Startup Raised $17 Million From Investors Like Ashton Kutcher And Diddy To Take On Customer Service With AI
https://www.inc.com/kenny-kline/how-forethought-is-creating-ai-powered-solutions-for-modern-workflow.html	How Forethought is Creating the A.I.-Powered Solutions for the Modern Workflow
https://techcrunch.com/2019/09/05/battlefield-winner-forethought-adds-tool-to-automate-support-ticket-routing/	Battlefield winner Forethought adds tool to automate support ticket routing
https://www.entrepreneur.com/article/332749	4 Ways Artificial Intelligence Is Shaping the Future for Businesses Big And Small
https://www.facebook.com/forethought.tech/	Icon Facebook>Link to Facebook profile
https://twitter.com/forethought_ai	Icon Twitter>Link to Twitter profile
JavaScript Variables · 12 found

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Name	Type
0	object
onbeforetoggle	object
documentPictureInPicture	object
onscrollend	object
href	undefined
gform	object
RocketPreloadLinksConfig	object
gform_i18n	object
gf_legacy_multi	object
gform_gravityforms	object
Console log messages · 2 found

Messages logged to the web console
Type	Category	Log
warning	other	Text Error with Permissions-Policy header: Unrecognized feature: 'usb'.
warning	other	Text Error with Permissions-Policy header: Unrecognized feature: 'xr-spatial-tracking'.
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The raw HTML body of the page
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a{padding-top:.825rem;padding-bottom:.825rem}.main-header .navbar .navbar-nav li.navbar-button a{border-color:#2f2f2f;color:#2f2f2f;line-height:1.3}.main-header .navbar .navbar-nav li .nav-link{display:block;border-bottom:1px solid transparent;color:#2f2f2f;line-height:1.25}.main-header .navbar .mburger{--mb-button-size:2.75rem;--mb-bar-height:0.125rem;--mb-bar-spacing:0.375rem;margin-right:-1rem;color:hsla(0,0%,100%,.6);-webkit-transition:color .2s ease-in-out;transition:color .2s ease-in-out}.main-header .navbar .mburger:hover{color:#fff}.main-header .navbar .mburger b{left:50%;width:1.25rem;border-radius:1px;-webkit-transform:translateX(-50%);transform:translateX(-50%)}.main-header--is-window-scrolled{z-index:11!important;background-color:#fff}.main-header--is-window-scrolled:after{opacity:1;visibility:visible}.main-header--is-window-scrolled .navbar{padding-top:1.5rem;padding-bottom:1.5rem}@media (min-width:576px){.main-header--is-window-scrolled .navbar{padding-top:1.4rem;padding-bottom:1.4rem}}@media (min-width:768px){.main-header--is-window-scrolled .navbar{padding-top:1.3rem;padding-bottom:1.3rem}}.main-header--hide .dropdown-menu{display:none!important}.mm-wrapper_opening .mm-menu_opened~.mm-slideout.main-header{z-index:2;background-color:transparent}.return-to-top{right:3rem;bottom:3rem;z-index:5;width:2.75rem;height:2.75rem;background:#a4ebf7;background:-webkit-linear-gradient(left,#a4ebf7,#bef9e6);background:linear-gradient(90deg,#a4ebf7,#bef9e6);box-shadow:0 0 .25rem 0 rgba(0,0,0,.1);text-decoration:none;opacity:0;visibility:hidden}.return-to-top--is-visible{opacity:1;visibility:visible;-webkit-transition:opacity .2s ease-in-out;transition:opacity .2s ease-in-out}.return-to-top--is-visible:hover{opacity:.75}.return-to-top__chevron{width:1.5rem;height:.8125rem}.return-to-top__chevron path{fill:currentColor}.main-footer__primary-menu a,.main-footer__secondary-menu li a{padding-bottom:.125rem;background-image:-webkit-linear-gradient(bottom,currentColor 1px,transparent 0);background-image:linear-gradient(0deg,currentColor 1px,transparent 0);background-size:0 100%;background-repeat:no-repeat;text-decoration:none;-webkit-transition:background-size .4s ease-in-out,opacity .4s ease-in-out;transition:background-size .4s ease-in-out,opacity .4s ease-in-out}.main-footer__primary-menu a:focus,.main-footer__primary-menu a:hover,.main-footer__secondary-menu li a:focus,.main-footer__secondary-menu li a:hover{background-size:100% 100%}.main-footer .entry-content a{color:#0f0f0f!important;font-weight:400!important}.main-footer .entry-content strong{font-weight:600}.main-footer .entry-content strong a{font-weight:600!important}.main-footer__company a,.main-footer__company p{margin-bottom:0}.main-footer__menu-wrapper{display:-webkit-box;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;flex-direction:column}.main-footer__primary-menu 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<h2 class="h3 col-10 col-lg-12 text-white c-pr-xxl-8" id="how-leading-customer-1">How leading customer support teams deliver results.</h2>



<div class="entry-content font-weight-medium text-gray-2 font-size-18 c-mt-only-3">
<p>Forethought’s advanced AI Agent handles the repetitive tasks, freeing your agents to focus on complex &amp; nuanced customer interactions.</p>
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<div class="acf-block-content-with-statistics__numbers c-mt-8 col-lg-4 d-flex flex-column c-mt-lg-0">
<span class="acf-block-content-with-statistics__numbers--number h1 pink-gradient">
15x </span>
<div class="acf-block-content-with-statistics__numbers--description entry-content font-weight-medium font-size-16 text-gray-2">
<p>average return on investment</p>
</div>
</div>



<div class="acf-block-content-with-statistics__numbers c-mt-8 col-lg-4 d-flex flex-column c-mt-lg-0">
<span class="acf-block-content-with-statistics__numbers--number h1 green-gradient">
40% </span>
<div class="acf-block-content-with-statistics__numbers--description entry-content font-weight-medium font-size-16 text-gray-2">
<p>average reduction in First Response Time</p>
</div>
</div>



<div class="acf-block-content-with-statistics__numbers c-mt-8 col-lg-4 d-flex flex-column c-mt-lg-0">
<span class="acf-block-content-with-statistics__numbers--number h1 yellow-gradient">
64% </span>
<div class="acf-block-content-with-statistics__numbers--description entry-content font-weight-medium font-size-16 text-gray-2">
<p>average deflection rate</p>
</div>
</div>


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<h3 class="font-size-45-45 c-mt-8 c-pt-3 line-height-1-3" id="smart-scalable-ai-s-2">Smart, scalable AI support from first inquiry to final resolution in one complete AI solution.</h3>
<a class="crunch-button crunch-button__outline crunch-button__outline--secondary-color crunch-button__outline--small crunch-button__outline--purple-gradient c-mt-7 c-mt-md-5" href="https://forethought.ai/platform/" target="_self">

Our platform
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<h4 class="font-size-36 c-mt-6 c-mt-lg-3" id="solve-3">Solve</h4>
<p class="font-size-24 c-mt-6 c-mt-lg-3 acf-block-timeline__text">Scalable and customizable, Solve is an AI agent processing messages and delivering accurate responses in email, chat, Slack, and through an API. </p>
<strong class="font-size-18 fw-normal c-mt-4 c-mt-lg-2"></strong>
<ul class="font-size-18">
<li>Detect intent for accurate and human-like interactions.</li>
<li>Leverage your knowledge base to resolve repetitive questions efficiently.</li>
<li>Specify outcomes in natural language, and AI generates workflows automatically.</li>
</ul>
<a class="crunch-button crunch-button__full-background crunch-button__full-background--medium crunch-button__full-background--green-gradient c-mt-2" href="https://forethought.ai/platform/solve/">
Solve </a>
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<h4 class="font-size-36 c-mt-6 c-mt-lg-3" id="triage-4">Triage</h4>
<p class="font-size-24 c-mt-6 c-mt-lg-3 acf-block-timeline__text">Utilizing a Large Language Model (LLM), Triage understands customer intent and tags and routes tickets to the appropriate agent, enhancing the customer experience.</p>
<strong class="font-size-18 fw-normal c-mt-4 c-mt-lg-2"></strong>
<ul class="font-size-18">
<li>Analyze tickets based on sentiment, spam, language, or custom intents.</li>
<li>Prioritize urgency with auto tagging tickets based on categories.</li>
<li>Quickly route tickets to the right agent or team for prompt resolution.</li>
</ul>
<a class="crunch-button crunch-button__full-background crunch-button__full-background--medium crunch-button__full-background--yellow-gradient c-mt-2" href="https://forethought.ai/platform/triage/">
Triage </a>
</div>
</div>


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<h4 class="font-size-36 c-mt-6 c-mt-lg-3" id="assist-5">Assist</h4>
<p class="font-size-24 c-mt-6 c-mt-lg-3 acf-block-timeline__text">Boost agent productivity by 20% with an AI copilot providing relevant knowledge articles and suggested responses.





</p>
<strong class="font-size-18 fw-normal c-mt-4 c-mt-lg-2"></strong>
<ul class="font-size-18">
<li>AI-generated ticket summaries offer context post-handoff.</li>
<li>Surface relevant knowledge articles based on previous resolutions and similar topics.</li>
<li>Seamlessly integrate with top helpdesks via the Assist Chrome Extension for a streamlined experience.</li>
</ul>
<a class="crunch-button crunch-button__full-background crunch-button__full-background--medium crunch-button__full-background--purple-gradient c-mt-2" href="https://forethought.ai/platform/assist/">
Assist </a>
</div>
</div>


<div class="col-12 col-lg-5 c-mt-9 c-pt-6 c-pt-lg-0  c-mt-lg-0 offset-lg-1 position-relative acf-block-timeline__animation-wrapper--2">
<div class="c-mt-lg-9 c-pt-lg-7">


<div class="lottie lottie--purple lottie--alt d-grid c-mt-8 c-mt-md-0">
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<h4 class="font-size-36 c-mt-6 c-mt-lg-3" id="discover-6">Discover</h4>
<p class="font-size-24 c-mt-6 c-mt-lg-3 acf-block-timeline__text">Use generative AI to recommend and optimize customer service workflows, track performance and ROI, and instantly improve time to resolution and lower cost.</p>
<strong class="font-size-18 fw-normal c-mt-4 c-mt-lg-2"></strong>
<ul class="font-size-18">
<li>Measure ROI instantly</li>
<li>Identify and resolve gaps</li>
<li>Track performance in real time</li>
</ul>
<a class="crunch-button crunch-button__full-background crunch-button__full-background--medium crunch-button__full-background--pink-gradient c-mt-2" href="https://forethought.ai/platform/discover/">
Discover </a>
</div>
</div>


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<div class="lottie lottie--pink lottie--alt lottie--kick-1 d-grid c-mt-8 c-mt-md-0">
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</svg>
</div>
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</div>
</div>

</div>

</div>
</div>

<div data-wpr-lazyrender="1" class="container"><div class="row"><div class="col-12 mx-auto"><div class="entry-content">


</div></div></div></div>
<section data-wpr-lazyrender="1" id="acf-block-services-introduction-block_b3cdb268534fd7becd901080e9b2226e" class="acf-block-services-introduction c-mt-0 c-pt-lg-7 c-pb-lg-10 bg-secondary">
<div class="container" data-anim="fade-up">
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<h2 class="h3 text-white c-pr-xxl-8 c-mt-lg-8" id="forethoughts-7">Forethought’s generative customer support AI streamlines CX for teams in any industry.</h2>



<div class="entry-content font-weight-medium text-gray-2 c-mt-only-3">
<p>From E-commerce to SaaS to FinTech and more, Forethought’s generative AI platform for customer service helps companies maximize ROI and do more with less.</p>
</div>




<a href="https://forethought.ai/industries/" target="_self" class="crunch-button crunch-button__outline crunch-button__outline--white-color c-mt-6">Who we serve</a>


</div>


<div class="col-lg-9 c-mt-only-5 mt-lg-0 order-lg-3">
<div class="row">





<div class="col-md-4 c-mt-only-5" data-anim="fade-up-stagger">
<a href="https://forethought.ai/industries/retail-and-e-commerce/" target="_self" class="single-service d-block c-pt-5 c-pt-lg-4">
<span class="single-service__title d-inline-block position-relative c-mr-only-4 animated-border-bottom text-white">E-commerce</span>
<div class="single-service__description entry-content c-mt-3">
<p>Nobody wants to wait on hold just to check shipping status. Instantly resolve common customer service tickets with AI to save support costs and boost CSAT.</p>
</div>
</a>
</div>






<div class="col-md-4 c-mt-only-5" data-anim="fade-up-stagger">
<a href="https://forethought.ai/industries/saas/" target="_self" class="single-service d-block c-pt-5 c-pt-lg-4">
<span class="single-service__title d-inline-block position-relative c-mr-only-4 animated-border-bottom text-white">SaaS</span>
<div class="single-service__description entry-content c-mt-3">
<p>Resolve simple cases automatically, and instantly route complex or high-priority support inquiries to the right agent.</p>
</div>
</a>
</div>






<div class="col-md-4 c-mt-only-5" data-anim="fade-up-stagger">
<a href="https://forethought.ai/industries/financial-services/" target="_self" class="single-service d-block c-pt-5 c-pt-lg-4">
<span class="single-service__title d-inline-block position-relative c-mr-only-4 animated-border-bottom text-white">FinTech</span>
<div class="single-service__description entry-content c-mt-3">
<p>Customers want instant answers and actions. Empower them to self-serve, and enable agents with the context they need to provide fast resolutions.</p>
</div>
</a>
</div>



</div>
</div>



<div class="col-lg-6 c-mt-only-7 c-mt-lg-0">
<img loading="lazy" decoding="async" width="800" height="668" src="https://forethought.ai/wp-content/uploads/2021/10/img__services-2x-800x668.png" class="acf-block-services-introduction__image d-block h-auto w-100 lazyload mx-md-auto mx-lg-0" alt="" data-lazy="true" srcset="https://forethought.ai/wp-content/uploads/2021/10/img__services-2x-800x668.png 800w, https://forethought.ai/wp-content/uploads/2021/10/img__services-2x.png 1033w" sizes="(max-width: 800px) 100vw, 800px"> </div>


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</section>

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<section data-wpr-lazyrender="1" id="acf-block-logos-block_a02a1191f6cfaf5bffb91d11947dc6f1" class="acf-block-logos c-mt-10" data-anim="fade-in">
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<h2 class="acf-block-featured-logos__title text-center line-height-1-6 font-size-18 fw-semibold font-family-base" id="as-featured-in-8">As featured in</h2>


</div>
</div>


<div class="row justify-content-center">



<div class="c-mt-7 col-6 col-md-4 d-flex align-items-center justify-content-center col-lg-3 acf-block-logos__column-logo-wrapper text-center acf-block-logos__column-logo-wrapper--with-styles" style="--image-width: 6.5rem; --image-mobile-width: 5.2rem;">



<a href="https://www.forbes.com/" target="_self" class="hover-opacity-0-75 d-inline-block" rel="noopener">



<img loading="lazy" decoding="async" width="208" height="76" src="https://forethought.ai/wp-content/uploads/2021/10/forbes.png" class="lazyload adjustable-element d-inline-block" alt="" data-lazy="true">


</a>


</div>



<div class="c-mt-7 col-6 col-md-4 d-flex align-items-center justify-content-center col-lg-3 acf-block-logos__column-logo-wrapper text-center acf-block-logos__column-logo-wrapper--with-styles" style="--image-width: 6.188rem; --image-mobile-width: 4.9504rem;">



<a href="https://www.inc.com/" target="_self" class="hover-opacity-0-75 d-inline-block" rel="noopener">



<img loading="lazy" decoding="async" width="198" height="70" src="https://forethought.ai/wp-content/uploads/2021/10/inc.png" class="lazyload adjustable-element d-inline-block" alt="" data-lazy="true">


</a>


</div>



<div class="c-mt-7 col-6 col-md-4 d-flex align-items-center justify-content-center col-lg-3 acf-block-logos__column-logo-wrapper text-center acf-block-logos__column-logo-wrapper--with-styles" style="--image-width: 12.375rem; --image-mobile-width: 9.9rem;">



<a href="https://techcrunch.com/" target="_self" class="hover-opacity-0-75 d-inline-block" rel="noopener">



<img loading="lazy" decoding="async" width="446" height="80" src="https://forethought.ai/wp-content/uploads/2021/10/tech-crunch.png" class="lazyload adjustable-element d-inline-block" alt="" data-lazy="true">


</a>


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<a href="https://www.entrepreneur.com/" target="_self" class="hover-opacity-0-75 d-inline-block" rel="noopener">



<img loading="lazy" decoding="async" width="356" height="94" src="https://forethought.ai/wp-content/uploads/2021/10/entrepreneur.png" class="lazyload adjustable-element d-inline-block" alt="" data-lazy="true">


</a>


</div>


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<div class="container"><div class="row"><div class="col-12 mx-auto"><div class="entry-content">

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<section data-wpr-lazyrender="1" id="acf-block-testimonials-block_cde0354bc816d29c9ec4d1e39f39d5a6" class="acf-block-testimonials overflow-hidden js-testimonials-slider" data-anim="fade-up">
<div class="container position-relative c-pt-8">


<div class="row position-relative">
<div class="col-12 col-lg-9 c-px-lg-5 mx-auto text-center">

<div class="acf-block-testimonials__tiny-slider crunch-tiny-slider c-pb-2">
<div class="acf-block-testimonials__row js-testimonials-slider-row d-flex">



<div class="acf-block-testimonials__slider-item d-inline-flex flex-column align-items-center justify-content-center bg-white c-pt-8 c-pb-9 c-pt-md-5 c-pb-md-6 c-px-5 c-px-lg-7 tiny-slider-item text-center overflow-hidden">



<h2 class="font-size-36 line-height-1-3" id="what-has-made-9">“What has made Forethought resonate with customers is software that plugs into a company’s sales and customer service software to learn how past issues were resolved and better predict what an individual ticket might be about.”</h2>






<div class="acf-block-testimonials__slider-logo-wrapper c-mt-4  acf-block-testimonials__slider-logo-wrappe--with-styles" style="--image-width: 6.5rem; --image-mobile-width: 5.2rem;">

<img loading="lazy" decoding="async" width="208" height="76" src="https://forethought.ai/wp-content/uploads/2021/10/forbes.png" class="lazyload adjustable-element d-block" alt="" data-lazy="true">
</div>





<div class="acf-block-testimonials__link mx-auto c-mt-6 c-mt-lg-4 c-pb-3 c-pb-md-5">

<a href="https://www.forbes.com/sites/alexkonrad/2020/10/28/forethought-raises-17-million-from-investors-like-ashton-kutcher-and-diddy/?sh=4401a2fe46f0" target="_blank" rel="nofollow noopener" class="acf-block-testimonials__link text-light-black font-size-12 line-height-1-6 fw-bold d-inline-block hover-opacity-0-75">This Startup Raised $17 Million From Investors Like Ashton Kutcher And Diddy To Take On Customer Service With AI</a>

</div>


</div>




<div class="acf-block-testimonials__slider-item d-inline-flex flex-column align-items-center justify-content-center bg-white c-pt-8 c-pb-9 c-pt-md-5 c-pb-md-6 c-px-5 c-px-lg-7 tiny-slider-item text-center overflow-hidden">



<h2 class="font-size-36 line-height-1-3" id="with-forethou-10">“With Forethought, time-to-resolution can be drastically reduced, leading to better employee productivity and customer retention – resulting in improved revenue.”</h2>






<div class="acf-block-testimonials__slider-logo-wrapper c-mt-4  acf-block-testimonials__slider-logo-wrappe--with-styles" style="--image-width: 6.25rem; --image-mobile-width: 5rem;">

<img loading="lazy" decoding="async" width="198" height="70" src="https://forethought.ai/wp-content/uploads/2021/10/inc.png" class="lazyload adjustable-element d-block" alt="" data-lazy="true">
</div>





<div class="acf-block-testimonials__link mx-auto c-mt-6 c-mt-lg-4 c-pb-3 c-pb-md-5">

<a href="https://www.inc.com/kenny-kline/how-forethought-is-creating-ai-powered-solutions-for-modern-workflow.html" target="_blank" rel="nofollow noopener" class="acf-block-testimonials__link text-light-black font-size-12 line-height-1-6 fw-bold d-inline-block hover-opacity-0-75">How Forethought is Creating the A.I.-Powered Solutions for the Modern Workflow</a>

</div>


</div>




<div class="acf-block-testimonials__slider-item d-inline-flex flex-column align-items-center justify-content-center bg-white c-pt-8 c-pb-9 c-pt-md-5 c-pb-md-6 c-px-5 c-px-lg-7 tiny-slider-item text-center overflow-hidden">



<h2 class="font-size-36 line-height-1-3" id="when-a-ticket-11">“When a ticket is coming in, it can predict whether it’s a high-priority or low-priority ticket and which agent is best qualified to handle this question. And this all happens before the agent even touches the ticket.”</h2>






<div class="acf-block-testimonials__slider-logo-wrapper c-mt-4  acf-block-testimonials__slider-logo-wrappe--with-styles" style="--image-width: 12.375rem; --image-mobile-width: 9.9rem;">

<img loading="lazy" decoding="async" width="446" height="80" src="https://forethought.ai/wp-content/uploads/2021/10/tech-crunch.png" class="lazyload adjustable-element d-block" alt="" data-lazy="true">
</div>





<div class="acf-block-testimonials__link mx-auto c-mt-6 c-mt-lg-4 c-pb-3 c-pb-md-5">

<a href="https://techcrunch.com/2019/09/05/battlefield-winner-forethought-adds-tool-to-automate-support-ticket-routing/" target="_blank" rel="nofollow noopener" class="acf-block-testimonials__link text-light-black font-size-12 line-height-1-6 fw-bold d-inline-block hover-opacity-0-75">Battlefield winner Forethought adds tool to automate support ticket routing</a>

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