- Scan ID:
- b6532585-02f6-4a0f-8a1d-afe62dc878f8Finished
- Submitted URL:
- https://www.kooltoolz.com/
- Report Finished:
Links · 0 found
The outgoing links identified from the page
JavaScript Variables · 395 found
Global JavaScript variables loaded on the window object of a page, are variables declared outside of functions and accessible from anywhere in the code within the current scope
| Name | Type |
|---|---|
| onbeforetoggle | object |
| documentPictureInPicture | object |
| onscrollend | object |
| xr_ffox | boolean |
| xr_ppirf | number |
| xr_pppr | number |
| repMobFonts | function |
| wScrollTo | function |
| wXOffset | function |
| wYOffset | function |
Console log messages · 1 found
Messages logged to the web console
| Type | Category | Log |
|---|---|---|
| error | network |
|
HTML
The raw HTML body of the page
<!DOCTYPE html><html lang="en" class="xr_bgh0"><head>
<meta http-equiv="X-UA-Compatible" content="IE=EDGE">
<meta charset="utf-8">
<meta name="Generator" content="Xara HTML filter v.9.9.1.0">
<meta name="XAR Files" content="index_htm_files/xr_files.txt">
<title>Call Center Management Tools: cc-Modeler by KoolToolz</title>
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="keywords" content="staffing calculator, call center staffing calculator, call center calculator, call center workforce management, call center software, erlang excel, erlang c, call center staffing, erlang calculator, erlang formula">
<meta name="description" content="Call center software for planning, scheduling agents and analysing service performance.">
<link rel="stylesheet" href="index_htm_files/xr_fonts.css">
<script><!--
if(navigator.userAgent.indexOf('MSIE')!=-1 || navigator.userAgent.indexOf('Trident')!=-1){ document.write('<link rel="stylesheet" href="index_htm_files/xr_fontsie.css"/>');}
if(navigator.userAgent.indexOf('Android')!=-1){ document.write('<link rel="stylesheet" href="index_htm_files/xr_fontsrep.css"/>');}
--></script>
<script>document.documentElement.className="xr_bgh0";</script>
<link rel="stylesheet" href="index_htm_files/xr_main.css">
<link rel="stylesheet" href="index_htm_files/custom_styles.css">
<link rel="stylesheet" href="index_htm_files/xr_text.css">
<script src="index_htm_files/roe.js"></script>
<script src="index_htm_files/replaceMobileFonts.js"></script>
<script src="index_htm_files/prs4.js"></script>
<style id="xr_scstrchs">.xr_scstrch { width: 100%; left: 0%; z-index:-1;}</style>
<script>xr_fitwidth=1280;xr_fws=1.50</script>
<link rel="stylesheet" href="index_htm_files/xr_all.css" id="xr_mvcss">
<!--[if lt IE 9]><link rel="stylesheet" href="index_htm_files/xr_ie.css"/><![endif]-->
<script> var xr_multivar=1;xr_ios_ini2();</script>
<script src="index_htm_files/jquery.js"></script>
<link rel="stylesheet" href="index_htm_files/ani.css">
<style>
@media screen and (min-width: 720px) {#xr_xr {top:0px;}}
@media screen and (max-width: 719px) {#xr_xr {top:0px;}}
</style>
<style>.xr_pbd {position: absolute; border:none;}</style>
<!-- Global site tag (gtag.js) - Google Ads: 1072563328 -->
<script async="" src="https://www.googletagmanager.com/gtag/js?id=AW-1072563328"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'AW-1072563328');
</script>
</head>
<body class="xr_bgb0" style="background-position: 0px 0px;">
<!--[if IE]><div class="xr_ap" id="xr_xrii" style="width: 100%; height: 100%; top:0%; left:0%;"><![endif]-->
<!--[if !IE]><!--><div class="xr_ap" id="xr_xrii" style="width: 100%; height: 100%; top: 0%; left: 0%; overflow: hidden; min-width: 790px; min-height: 1115.88px;"><!--<![endif]-->
<div class="xr_ap" id="xr_bph" style="width: 960px; height: 1356px; left: 0px; top: 0px; overflow: hidden;">
<div class="xr_ar xr_mvp_1 " style="width: 100%; height: 100%;">
<div class="xr_pbd" style="margin-left: 0px; left: 0px;">
</div>
<span class="xr_ar xr_scstrch" style="height: 303px; top: 109px; position: absolute; background-color: #414141;"></span>
<div class="xr_pbd" style="margin-left: 0px; left: 0px;">
</div>
</div>
<div class="xr_ar xr_mvp_2 xr_mvpo " style="width: 100%; height: 100%;">
<div class="xr_pbd" style="margin-left: 0px; left: 0px;">
</div>
<span class="xr_ar xr_scstrch" style="height: 303px; top: 109px; position: absolute; background-color: #414141;"></span>
<div class="xr_pbd" style="margin-left: 0px; left: 0px;">
</div>
</div>
</div>
<!--[if gte IE 9]><!-->
<div id="xr_xr" class="xr_noc xr_sccls" style="position: relative; text-align: left; margin: 0px auto; width: 960px; height: 1356px; transform-origin: 0px 0px; transform: scale(0.822917);" onmousedown="xr_mm(event);">
<!--<![endif]-->
<!--[if lt IE 9]>
<div class="xr_ap" id="xr_xr" style="width: 960px; height: 1356px; left:50%; margin-left: -480px; text-align: left; top:0px;">
<![endif]-->
<script>var xr_xr=document.getElementById("xr_xr");xr_rxc();</script>
<div id="xr_td" class="xr_td">
<div id="xr_mvp_1" class="xr_mvp_1 xr_bgn_0_0_0" style="position: absolute; width: 960px; height: 1356px;">
<div class="xr_ap xr_pp">
<span class="xr_ar" style="left:0px;top:0px;width:960px;height:1356px; pointer-events: none;"></span>
<span class="xr_ar" style="left:40px;top:328px;width:880px;height:1028px; background-color: #333333;"></span>
</div>
<div class="xr_ap xr_xri_" style="width: 960px; height: 1356px;">
<div class="xr_group">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6944.png" alt="" title="" style="left:0px;top:95px;width:960px;height:270px;">
</div>
<div class="xr_group">
<img class="xr_rn_ xr_ap" src="index_htm_files/6945.jpg" alt="" title="" style="left:0px;top:110px;width:960px;height:302px;">
</div>
<div class="xr_group" style="-moz-opacity: 0.70;-khtml-opacity: 0.70;opacity: 0.70;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=70); position:relative;">
<span class="xr_ar" style="left:0px;top:110px;width:960px;height:44px; background-color: #828282;-moz-opacity: 0.70;-khtml-opacity: 0.70;opacity: 0.70;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=70);"></span>
</div>
<div class="xr_group" style="-moz-opacity: 0.00;-khtml-opacity: 0.00;opacity: 0.00;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=0); position:relative;">
<span class="xr_ar" style="left:0px;top:335px;width:960px;height:48px; background-color: #333333;-moz-opacity: 0.00;-khtml-opacity: 0.00;opacity: 0.00;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=0);"></span>
</div>
<div class="xr_group">
<span class="xr_ar" style="left:5px;top:109px;width:100px;height:303px; background:url('index_htm_files/6947.png') -1px 0px no-repeat;"></span>
</div>
<div class="xr_txt xr_s0" style="position: absolute; left: 72px; top: 26.37px; width: 369px; height: 35.63px;">
<span class="xr_tl xr_s0" style="top: 0px;"><span class="xr_s1" style="">KOOL</span><span class="xr_s2" style="">TOOLZ</span></span>
</div>
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/7160.png" alt="" title="" style="left:40px;top:20px;width:31px;height:49px;">
<div class="xr_txt xr_s3" style="position: absolute; left: 212px; top: 69.04px; width: 449px; height: 14.96px;">
<span class="xr_tl xr_s3" style="top: 0px;">Call center software, Erlang calculators, Workforce management</span>
</div>
<div class="xr_group">
</div>
<div class="xr_group">
</div>
<div class="xr_group">
</div>
<div class="xr_group">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6953.png" alt="" title="" style="left:10px;top:1281px;width:960px;height:75px;">
<div class="xr_txt xr_s4" style="position: absolute; left: 49px; top: 1317.24px; width: 113px; height: 11.76px;">
<span class="xr_tl xr_s4" style="top: 0px;"><span class="xr_s4" style="width:114.42px;display:inline-block;-ms-transform-origin: 0%;-webkit-transform-origin: 0%;transform-origin: 0%;-webkit-transform: scaleX(1);-moz-transform: scaleX(1);-o-transform: scaleX(1);transform: scaleX(1);">© 2022 KoolToolz.com</span></span>
</div>
</div>
<div class="xr_txt xr_s5" style="position: absolute; left: 80px; top: 460.07px; width: 341px; height: 287.69px;">
<h2 class="xr_tl Heading_2 xr_s6" style="left: 13.62px; top: 0px; margin: 0px;"> cc-Modeler Professional</h2>
<h3 class="xr_tl Heading_3 xr_s7" style="top: 53.13px; margin: 0px;">Software tools to optimize call </h3>
<h3 class="xr_tl Heading_3 xr_s7" style="top: 80.37px; margin: 0px;">center performance and scheduling</h3>
<span class="xr_tl Normal_text xr_s8" style="top: 122.6px;">cc-Modeler call center software simplifies staffing, </span>
<span class="xr_tl Normal_text xr_s8" style="top: 145.62px;">scheduling and optimizing service in your call center - no </span>
<span class="xr_tl Normal_text xr_s8" style="top: 168.63px;">matter whether it is large or small.</span>
<span class="xr_tl Normal_text xr_s8" style="top: 193.64px;">Use it to improve your service levels, identify staffing </span>
<span class="xr_tl Normal_text xr_s8" style="top: 216.65px;">gaps and have happier customers. </span>
<span class="xr_tl Normal_text xr_s8" style="top: 241.66px;">Suitable for any organization handling incoming </span>
<span class="xr_tl Normal_text xr_s8" style="top: 264.68px;">customer calls - call centers, helpdesks or support </span>
<span class="xr_tl Normal_text xr_s8" style="top: 287.69px;">groups.</span>
</div>
<div class="xr_group">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6954.png" alt="" title="" style="left:80px;top:465px;width:14px;height:25px;">
</div>
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6962.png" alt="" title="" style="left:59px;top:319px;width:340px;height:60px;">
<div class="xr_group">
<span class="xr_ar" style="left:0px;top:108px;width:42px;height:959px; background-color: #414141;"></span>
</div>
<div class="xr_group">
<span class="xr_ar" style="left:860px;top:110px;width:100px;height:302px; background:url('index_htm_files/6964.png') 0px 0px no-repeat;"></span>
</div>
<span class="xr_ar" style="left:919px;top:108px;width:42px;height:959px; background-color: #414141;"></span>
<div class="xr_trigo_xr_ce0" style="position:absolute;left:712px;top:183px;width:208px;height:86px;z-index:-1;"></div>
<div class="xr_ap xr_ac" id="xr_xpxr_2" style="left:0; top:0; visibility: hidden; display: none;">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6967.png" alt="cc-Modeler" title="" style="left:712px;top:183px;width:208px;height:86px;">
</div>
<div class="xr_trigo_xr_ce1" style="position:absolute;left:678px;top:226px;width:237px;height:150px;z-index:-1;"></div>
<div class="xr_ap xr_ac" id="xr_xpxr_22" style="left:0; top:0; visibility: hidden; display: none;">
<img class="xr_rn_ xr_ap" src="index_htm_files/6968.png" alt="The world’s most popular call center tools, with over 170,000 users" title="" style="left:678px;top:226px;width:237px;height:150px;">
</div>
<span class="xr_ar" style="left:98px;top:795px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:98px;top:785px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 98px; top: 817px; width: 234px; height: 82.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Identify your real staffing needs for </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">each period throught the day.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 47.52px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 47.52px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 47.52px;">Handle multiple shifts and planned </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">breaks, so that you can optimize </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 82.92px;">agent schedules and coverage.</span>
</div>
<div class="xr_group">
</div>
<div class="xr_group">
</div>
<div class="xr_group">
<div class="xr_group">
<div id="LayoutControl:58top:59left" style="position:absolute; left:-390px; top:435px"></div>
</div>
<div class="xr_group">
<div id="LayoutControl:58v-content:58last:59stretch" style="position:absolute; left:-260px; top:435px"></div>
</div>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 134px; top: 779.8px; width: 152px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s12" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 40.31px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Optimise Staffing</span></span>
</div>
<span class="xr_ar" style="left:362px;top:1128px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:362px;top:1118px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 362px; top: 1150px; width: 234px; height: 82.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Evaluate the impact of agent </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">numbers on your service level & </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 44.52px;">abandoned calls.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 65.22px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 65.22px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">Improve the productivity of your </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 82.92px;">staff through better scheduling.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 421px; top: 1112.8px; width: 111px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 26.59px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Reduce Costs</span></span>
</div>
<span class="xr_ar" style="left:362px;top:795px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:362px;top:785px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 362px; top: 816px; width: 246px; height: 85.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Provide detailed performance </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">analysis through the day, based on </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 44.52px;">your service level goals.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 65.22px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 65.22px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">Eliminate periods of agent overload.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 85.92px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 85.92px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 85.92px;">Improve overall call center capacity.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 385px; top: 779.8px; width: 192px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 44.89px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Improve Service Levels</span></span>
</div>
<span class="xr_ar" style="left:98px;top:962px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:98px;top:952px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 98px; top: 984px; width: 234px; height: 82.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Improve customer satisfaction </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">through reduced ASA and more </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 44.52px;">consistent performance.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 65.22px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 65.22px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">Reduce the number of abandoned </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 82.92px;">calls from your customers.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 104px; top: 946.8px; width: 232px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 38.03px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s16" style="">Increase Customer Satisfaction</span></span>
</div>
<span class="xr_ar" style="left:362px;top:963px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:362px;top:952px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 362px; top: 985px; width: 234px; height: 65.22px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Schedule off-phone activities to </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">provide more work variety.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 47.52px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 47.52px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 47.52px;">Balance occupancy against SLA </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">goals more effectively.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 391px; top: 948.8px; width: 176px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s12" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 40.31px; top: 0px; margin-top: -8px;"><span class="Normal_text xr_s14" style="">Reduce Staff Burnout</span></span>
</div>
<span class="xr_ar" style="left:98px;top:1128px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:98px;top:1118px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 98px; top: 1150px; width: 234px; height: 85.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Such as the impact of an additional </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">5% of calls.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 47.52px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 47.52px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 47.52px;">Or a 30 second improvement in </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">talk time, for example</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 85.92px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 85.92px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 85.92px;">Or a change in your SLA goals.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 118px; top: 1112.8px; width: 203px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 40.31px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Model Multiple Scenarios</span></span>
</div>
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/7930.png" alt="" title="" style="left:634px;top:767px;width:249px;height:159px;">
<div class="xr_txt xr_s17" style="position: absolute; left: 630.08px; top: 808.9px; width: 234px; height: 66.19px;">
<h1 class="xr_tc Heading_1_b xr_s18" style="left: 37.74px; top: 0px; width: 178px; margin: 0px;">What customers say</h1>
<span class="xr_tc Normal_text_c xr_s8" style="left: 0.87px; top: 30.79px; width: 255px;">"We jumped from 49% service level to </span>
<span class="xr_tc Normal_text_c xr_s8" style="left: 0px; top: 48.49px; width: 260px;">91% in three days using cc-Modeler to </span>
<span class="xr_tc Normal_text_c xr_s8" style="left: 35px; top: 66.19px; width: 183px;">restructure our call center"</span>
</div>
<span class="xr_ar" style="left:634px;top:952px;width:246px;height:35px; background-color: #414141;"></span>
<a href="tour.htm" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/7931.png" alt="Take a video tour to see how it works in more detail." title="" onmousemove="xr_mo(this,0,event)" style="left:634px;top:987px;width:247px;height:118px;">
<span class="xr_ar xr_ro xr_ro0 xr_tt3" onmousemove="xr_mo(this,0)" style="left:634px;top:987px;width:246px;height:118px; background-color: #7DC6F1;"></span>
<div class="xr_txt Normal_text xr_s8 xr_ro xr_ro0 xr_tt3" style="position: absolute; left: 660.57px; top: 1008.11px; width: 183px; height: 17.7px;">
<span class="xr_tc Normal_text xr_s8" style="left: 0px; top: 0px; width: 193px;">Take a video tour to see how </span>
<span class="xr_tc Normal_text xr_s8" style="left: 18.84px; top: 17.7px; width: 152px;">it works in more detail.</span>
</div>
</a>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 654px; top: 948.8px; width: 203px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s12" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 40.31px; top: 0px; margin-top: -8px;"><span class="Normal_text xr_s14" style="">Dive into cc-Modeler now</span></span>
</div>
<a href="tour.htm" onclick="return(xr_nn());">
<img class="xr_rn_ xr_ap" src="index_htm_files/7359.png" alt="Take a tour of cc-Modeler" title="Dive deeper into cc-Modeler with our videos" onmousemove="xr_mo(this,0,event)" style="left:445px;top:472px;width:451px;height:271px;">
<span class="xr_rn_ xr_rnsp_ xr_ar xr_ro xr_ro0 xr_tt3" onmousemove="xr_mo(this,0)" style="left:445px;top:543px;width:452px;height:54px; background:url('index_htm_files/7518.png') 0px 22px repeat; background-size: 32px 32px;"></span>
<div class="xr_txt xr_s19 xr_ro xr_ro0 xr_tt3" style="position: absolute; left: 534px; top: 557.9px; width: 262px; height: 17.1px;">
<span class="xr_tl xr_s19" style="top: 0px;">Take a video tour of cc-Modeler Pro</span>
</div>
</a>
<div class="xr_xpos" style="position:absolute; left: 166px; top: 110px; width:628px; height:44px;">
<div id="xr_nb1" class="xr_ar">
<div class="xr_ar xr_nb0">
<a href="javascript:;" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/8126.png" alt="cc-Modeler Pro" title="" onmousemove="xr_mo(this,0,event)" style="left:0px;top:0px;width:135px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_rs" src="index_htm_files/8137.png" alt="cc-Modeler Pro" title="" onmousemove="xr_mo(this,0)" style="left:0px;top:0px;width:135px;height:44px;">
</a>
</div>
<div class="xr_ar xr_nb0">
<a href="lite.htm" target="_self" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/8127.png" alt="cc-Modeler Lite" title="" onmousemove="xr_mo(this,0,event)" style="left:136px;top:0px;width:138px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/8138.png" alt="cc-Modeler Lite" title="" onmousemove="xr_mo(this,0)" style="left:136px;top:0px;width:138px;height:44px;">
</a>
</div>
<div class="xr_ar xr_nb0">
<a href="tour.htm" target="_self" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/8128.png" alt="Tour" title="" onmousemove="xr_mo(this,0,event)" style="left:275px;top:0px;width:68px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/8139.png" alt="Tour" title="" onmousemove="xr_mo(this,0)" style="left:275px;top:0px;width:68px;height:44px;">
</a>
</div>
<div class="xr_ar xr_nb0">
<a href="download.htm" target="_self" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/8129.png" alt="Download" title="" onmousemove="xr_mo(this,0,event)" style="left:344px;top:0px;width:103px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/8140.png" alt="Download" title="" onmousemove="xr_mo(this,0)" style="left:344px;top:0px;width:103px;height:44px;">
</a>
</div>
<div class="xr_ar xr_nb0">
<a href="support.htm" target="_self" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/8130.png" alt="Support" title="" onmousemove="xr_mo(this,0,event)" style="left:448px;top:0px;width:90px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/8141.png" alt="Support" title="" onmousemove="xr_mo(this,0)" style="left:448px;top:0px;width:90px;height:44px;">
</a>
</div>
<div class="xr_ar xr_nb0">
<a href="contact.htm" target="_self" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/8131.png" alt="Contact" title="" onmousemove="xr_mo(this,0,event)" style="left:539px;top:0px;width:89px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/8142.png" alt="Contact" title="" onmousemove="xr_mo(this,0)" style="left:539px;top:0px;width:89px;height:44px;">
</a>
</div>
</div>
</div>
<div id="xr_xo0" class="xr_ap" style="left:0; top:0; width:960px; height:100px; visibility:hidden; z-index:3;">
<a href="" onclick="return(false);" onmousedown="xr_ppir(this);">
</a>
</div>
<div id="xr_xd0"></div>
</div>
</div>
<div id="xr_mvp_2" class="xr_mvp_2 xr_bgn_1_0_0 xr_mvpo" style="position: absolute; width: 480px; height: 2210px;">
<div class="xr_ap xr_pp">
<span class="xr_ar" style="left:0px;top:0px;width:480px;height:2210px; pointer-events: none;"></span>
<span class="xr_ar" style="left:40px;top:328px;width:400px;height:1882px; background-color: #333333;"></span>
</div>
<div class="xr_ap xr_xri_" style="width: 480px; height: 2210px;">
<div class="xr_group">
<img class="xr_rn_ xr_ap" src="index_htm_files/6945.jpg" alt="" title="" style="left:-88px;top:110px;width:960px;height:302px;">
</div>
<div class="xr_group" style="-moz-opacity: 0.70;-khtml-opacity: 0.70;opacity: 0.70;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=70); position:relative;">
<span class="xr_ar" style="left:0px;top:110px;width:960px;height:44px; background-color: #828282;-moz-opacity: 0.70;-khtml-opacity: 0.70;opacity: 0.70;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=70);"></span>
</div>
<div class="xr_group" style="-moz-opacity: 0.00;-khtml-opacity: 0.00;opacity: 0.00;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=0); position:relative;">
<span class="xr_ar" style="left:0px;top:335px;width:960px;height:48px; background-color: #333333;-moz-opacity: 0.00;-khtml-opacity: 0.00;opacity: 0.00;filter:progid:DXImageTransform.Microsoft.Alpha(opacity=0);"></span>
</div>
<div class="xr_group">
<span class="xr_ar" style="left:5px;top:109px;width:100px;height:303px; background:url('index_htm_files/6947.png') -1px 0px no-repeat;"></span>
</div>
<div class="xr_group">
</div>
<div class="xr_group">
</div>
<div class="xr_group">
</div>
<div class="xr_group">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6991.png" alt="" title="" style="left:15px;top:2135px;width:960px;height:75px;">
<div class="xr_txt xr_s4" style="position: absolute; left: 54px; top: 2171.24px; width: 113px; height: 11.76px;">
<span class="xr_tl xr_s4" style="top: 0px;"><span class="xr_s4" style="width:114.42px;display:inline-block;-ms-transform-origin: 0%;-webkit-transform-origin: 0%;transform-origin: 0%;-webkit-transform: scaleX(1);-moz-transform: scaleX(1);-o-transform: scaleX(1);transform: scaleX(1);">© 2020 KoolToolz.com</span></span>
</div>
</div>
<div class="xr_txt xr_s5" style="position: absolute; left: 66px; top: 440.07px; width: 350px; height: 264.68px;">
<h2 class="xr_tl Heading_2 xr_s6" style="left: 13.62px; top: 0px; margin: 0px;"> cc-Modeler Professional</h2>
<h3 class="xr_tl Heading_3 xr_s7" style="top: 53.13px; margin: 0px;">Software tools to optimize call center </h3>
<h3 class="xr_tl Heading_3 xr_s7" style="top: 80.37px; margin: 0px;">performance and scheduling</h3>
<span class="xr_tl Normal_text xr_s8" style="top: 122.6px;">cc-Modeler call center software simplifies staffing, </span>
<span class="xr_tl Normal_text xr_s8" style="top: 145.62px;">scheduling and optimizing service in your call center - no </span>
<span class="xr_tl Normal_text xr_s8" style="top: 168.63px;">matter whether it is large or small.</span>
<span class="xr_tl Normal_text xr_s8" style="top: 193.64px;">Use it to improve your service levels, identify staffing gaps </span>
<span class="xr_tl Normal_text xr_s8" style="top: 216.65px;">and have happier customers. </span>
<span class="xr_tl Normal_text xr_s8" style="top: 241.66px;">Suitable for any organization handling incoming customer </span>
<span class="xr_tl Normal_text xr_s8" style="top: 264.68px;">calls - call centers, helpdesks or support groups.</span>
</div>
<div class="xr_group">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6954.png" alt="" title="" style="left:66px;top:445px;width:14px;height:25px;">
</div>
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6962.png" alt="" title="" style="left:59px;top:319px;width:340px;height:60px;">
<div class="xr_group">
<span class="xr_ar" style="left:-32px;top:110px;width:74px;height:958px; background-color: #414141;"></span>
</div>
<div class="xr_group">
<span class="xr_ar" style="left:380px;top:110px;width:100px;height:302px; background:url('index_htm_files/6964.png') 0px 0px no-repeat;"></span>
</div>
<span class="xr_ar" style="left:117px;top:983px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:117px;top:973px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 117px; top: 1005px; width: 234px; height: 82.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Identify your real staffing needs for </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">each period throught the day.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 47.52px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 47.52px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 47.52px;">Handle multiple shifts and planned </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">breaks, so that you can optimize </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 82.92px;">agent schedules and coverage.</span>
</div>
<div class="xr_group">
</div>
<div class="xr_group">
</div>
<div class="xr_group">
<div class="xr_group">
<div id="Xxr_v2_LayoutControl:58top:59left" style="position:absolute; left:-390px; top:435px"></div>
</div>
<div class="xr_group">
<div id="Xxr_v2_LayoutControl:58v-content:58last:59stretch" style="position:absolute; left:-260px; top:435px"></div>
</div>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 153px; top: 967.8px; width: 152px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s12" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 40.31px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Optimise Staffing</span></span>
</div>
<span class="xr_ar" style="left:117px;top:1650px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:117px;top:1640px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 117px; top: 1672px; width: 234px; height: 82.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Evaluate the impact of agent </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">numbers on your service level & </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 44.52px;">abandoned calls.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 65.22px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 65.22px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">Improve the productivity of your </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 82.92px;">staff through better scheduling.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 176px; top: 1634.8px; width: 111px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 26.59px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Reduce Costs</span></span>
</div>
<span class="xr_ar" style="left:117px;top:1149px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:117px;top:1139px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 117px; top: 1170px; width: 246px; height: 85.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Provide detailed performance </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">analysis through the day, based on </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 44.52px;">your service level goals.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 65.22px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 65.22px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">Eliminate periods of agent overload.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 85.92px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 85.92px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 85.92px;">Improve overall call center capacity.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 140px; top: 1133.8px; width: 192px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 44.89px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s14" style="">Improve Service Levels</span></span>
</div>
<span class="xr_ar" style="left:117px;top:1314px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:117px;top:1304px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 117px; top: 1336px; width: 234px; height: 82.92px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Improve customer satisfaction </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">through reduced ASA and more </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 44.52px;">consistent performance.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 65.22px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 65.22px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">Reduce the number of abandoned </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 82.92px;">calls from your customers.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 123px; top: 1298.8px; width: 232px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s15" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 38.03px; top: 0px; margin-top: -7px;"><span class="Normal_text xr_s16" style="">Increase Customer Satisfaction</span></span>
</div>
<span class="xr_ar" style="left:117px;top:1481px;width:246px;height:143px; background-color: #747474;"></span>
<span class="xr_ar" style="left:117px;top:1471px;width:246px;height:35px; background-color: #414141;"></span>
<div class="xr_txt Normal_text xr_s9" style="position: absolute; left: 117px; top: 1503px; width: 234px; height: 65.22px;">
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 9.12px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 9.12px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 9.12px;">Schedule off-phone activities to </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 26.82px;">provide more work variety.</span>
<span class="xr_tl Normal_text xr_s8" style="left: 6.5px; top: 47.52px;"><span class="Normal_text xr_s10" style="">•</span></span>
<span class="xr_tl Normal_text xr_s8" style="left: 13.59px; top: 47.52px;"></span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 47.52px;">Balance occupancy against SLA </span>
<span class="xr_tl Normal_text xr_s8" style="left: 20.62px; top: 65.22px;">goals more effectively.</span>
</div>
<div class="xr_txt Normal_text xr_s5" style="position: absolute; left: 146px; top: 1465.8px; width: 176px; height: 34.2px;">
<span class="xr_tl Normal_text xr_s11" style="top: 0px;"><span class="Normal_text xr_s12" style=""></span><span class="Normal_text xr_s13" style=""> </span></span>
<span class="xr_tl Normal_text xr_s11" style="left: 40.31px; top: 0px; margin-top: -8px;"><span class="Normal_text xr_s14" style="">Reduce Staff Burnout</span></span>
</div>
<div class="xr_group">
</div>
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6998.png" alt="" title="" style="left:114px;top:1808px;width:249px;height:145px;">
<div class="xr_txt xr_s17" style="position: absolute; left: 111.08px; top: 1820.9px; width: 234px; height: 66.19px;">
<h1 class="xr_tc Heading_1_b xr_s18" style="left: 37.74px; top: 0px; width: 178px; margin: 0px;">What customers say</h1>
<span class="xr_tc Normal_text_c xr_s8" style="left: 0.87px; top: 30.79px; width: 255px;">"We jumped from 49% service level to </span>
<span class="xr_tc Normal_text_c xr_s8" style="left: 0px; top: 48.49px; width: 260px;">91% in three days using cc-Modeler to </span>
<span class="xr_tc Normal_text_c xr_s8" style="left: 35px; top: 66.19px; width: 183px;">restructure our call center"</span>
</div>
<div class="xr_xpos" style="position:absolute; left: 144px; top: 110px; width:192px; height:44px;">
<div id="xr_nb5" class="xr_ar">
<div class="xr_ar xr_nb0">
<a href="javascript:;" aria-haspopup="true" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/6999.png" alt="Navigation Menu" title="" style="left:0px;top:0px;width:192px;height:44px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/7004.png" alt="Navigation Menu" title="" onmousemove="xr_mo(this,6)" style="left:0px;top:0px;width:192px;height:44px;">
</a>
<div class="xr_nb2 xr_nb5 xr_smp0_-192" style="left:0px; top:44px; min-width:192px;">
<ul class="xr_nb4">
<li><a href="index.htm" target="_self">Home</a>
</li>
<li><a href="lite.htm" target="_self">Lite</a>
</li>
<li><a href="tour-mobile.htm" target="_self">Tour</a>
</li>
<li><a href="order.htm" target="_self">Order</a>
</li>
<li><a href="download.htm" target="_self">Download</a>
</li>
<li><a href="support.htm" target="_self">Support</a>
</li>
<li><a href="contact.htm" target="_self">Contact</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="xr_group">
<span class="xr_ar" style="left:440px;top:109px;width:73px;height:4730px; background-color: #414141;"></span>
</div>
<div class="xr_txt xr_s20" style="position: absolute; left: 84px; top: 27.61px; width: 325px; height: 31.39px;">
<span class="xr_tl xr_s20" style="top: 0px;"><span class="xr_s21" style="">KOOL</span><span class="xr_s22" style="">TOOLZ</span></span>
</div>
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/7160.png" alt="" title="" style="left:51px;top:19px;width:31px;height:49px;">
<div class="xr_txt xr_s23" style="position: absolute; left: 188px; top: 68.04px; width: 250px; height: 14.96px;">
<span class="xr_tl xr_s23" style="top: 0px;">Call center software, Erlang calculators</span>
</div>
<a href="tour.htm" onclick="return(xr_nn());">
<img class="xr_rn_ xr_ap" src="index_htm_files/6088.jpg" alt="Take a tour of cc-Modeler" title="Dive deeper into cc-Modeler with our videos" onmousemove="xr_mo(this,6,event)" style="left:59px;top:736px;width:363px;height:218px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/7005.png" alt="Take a video tour of cc-Modeler Pro" title="" onmousemove="xr_mo(this,6)" style="left:59px;top:793px;width:364px;height:44px;">
</a>
<a href="order.htm" onclick="return(xr_nn());">
<img class="xr_rn_ xr_rnsp_ xr_ap" src="index_htm_files/7002.png" alt="NOW ONLY $89 Order Here" title="" onmousemove="xr_mo(this,6,event)" style="left:162px;top:1966px;width:154px;height:153px;">
<img class="xr_rn_ xr_rnsp_ xr_ap xr_ro xr_ro0 xr_tt3" src="index_htm_files/7006.png" alt="NOW ONLY $89 Order Here" title="" onmousemove="xr_mo(this,6)" style="left:162px;top:1966px;width:154px;height:153px;">
</a>
<div id="xr_xo6" class="xr_ap" style="left:0; top:0; width:480px; height:100px; visibility:hidden; z-index:3;">
<a href="" onclick="return(false);" onmousedown="xr_ppir(this);">
</a>
</div>
<div id="xr_xd6"></div>
</div>
</div>
</div>
</div>
</div>
<!--[if lt IE 7]><script src="index_htm_files/png.js"></script><![endif]-->
<!--[if IE]><script>xr_aeh()</script><![endif]--><!--[if !IE]>--><script>xr_htm();repMobFonts();window.addEventListener('load', xr_aeh, false);</script><!--<![endif]-->
</body></html>